ELLE Store Reviews 

149
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

The blouse I ordered was not as pictured and looked like a beginner sewer made it. Terrible material and workmanship. As mentioned the return policy is not worth it so I will be donating it.

Rated 1 out of 5 stars

Terrible company with a terrible return policy. Returns are basically impossible because they want you to cover the return shipping cost, which is crazy expensive as they’re based in China. The return... See more

Rated 1 out of 5 stars

One side of cross over bodice gaped as it was cut incorrectly on the bias. Poor finishing on the dress hems and sleeves. Contacted Elle to return with photos, was given an address in China to send it... See more

Rated 1 out of 5 stars

Not at all as shown. $80 before HST wasted. Free shipping they can afford as maybe $10 to make. No label. Fits small and color is putrid. Quarter zipper is not on material per the color chosen just c... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Achetez désormais directement vos coups de cœur mode et beauté sur Elle Store ! Les nouveautés dont on va toutes raffoler, les essentiels pour un look cool et tendance, les meilleures offres du moment... Faites le plein de bonnes idées shopping pour un dressing qui a du style.


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1.1

Bad

TrustScore 1 out of 5

149 reviews

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1.1

All reviews

(149)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Please Don't Order From This Website

I ordered a Dress and a Pair of Shoes that I have not received yet I made my order on June 25,2020 and here it is July 24th and I have not received my order they have received my money through paypal but have not sent me my items there is no way to contact them but through email and they are not telling you anything about your order I'm wondering is this a scam I'm gonna call PAYPAL in the morning and put in a claim for my money back they should not collect money until the item has reached the destination once the mail person or the ups puts in the computer that the item has been delivered that's when they should receive money other than that don't waste your time ordering from this company

July 25, 2020
Unprompted review
Rated 1 out of 5 stars

STOP DON'T DO IT!!!!!

Don't never, ever order from Ellelook Shoes. I ordered 06/20/2020 I got my order 07/23/2020 not only that, they sent wrong color and they crammed 3 pair of shoes in one small box. They was bent shuff marks. DONOT ORDER FROM THIS UNGRATEFUL ASS SITE. AND I'M GOING ON FACEBOOK AND TELL EVERYONE. PLUS THEY HAVE NO CONTACT PHONE NUMBER. YOU CAN ONLY EMAIL THEM.IF I COULD GIVE A -0 I WOULD.
MRS.NEVER SHOP WITH ELLELOOK SHOES

July 24, 2020
Unprompted review
Rated 1 out of 5 stars

I wouldn't even give them a star

I wouldn't even give them a star. Took the $$$ and the product is still not delivered notwithstanding repeated assurances not has been shipped. Probably by way of Mars.
Dreadful service. Terrible customer relations.

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

ordered sandals beginning of June

ordered sandals beginning of June, still in transit and they can't give you any answers of when they might arrive, going to report to my credit card company if not here soon. said they cleared customs, whatever that means. hard to get any reliable information. will never order from them again.

July 4, 2020
Unprompted review
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