Shosha NZ Reviews 

The problem i have with the machine is when it charges its not performing to the required standard very poor i say?

Paid extra for Saturday shipping.. never turned up.. wondering what I paid extra for?.. definitely wouldn't recommend shopping online .. vapo and vaporium for me now 🤦🏽‍♂️

For Myself This review is my honest opinion of my experience at Shosha Manakau. I find them very helpful and friendly. We frequently go to Manakau Branch as it is close & handy.On the whole, most of the staff are familiar with my Partner and I. They know what we want & if we do have questions out of the norm, they do take the time to help us out. My partner is Dyslexic & they are really good when it comes to explaining things in a way she Understands. I think once you leave your judgements behind & treat them as another person, the better the experience becomes. We have Shosha items such as Caps & tips with Shosha writing on them and where them proudly as we are proud to be vaping & Smoke-Free coming up 4 yrs. At first I did find it expensive but compared to smoking costs for 2 people, vaping is so much Cheaper & we feel healthier and better for it.I would definitely recommend anyone to go & visit Shosha, especially Manakau. Hope this helps someone who is thinking about vaping, Thankyou so much,Y & R

I have been a client of Shosha for many many years. I have purchased a $420 shisha a couple of years ago and of course we get our molases of shosha as well. Omw I must say the service provided at Mt Wellington where we live is appalling. I would rather drive 30min to Papakura where the service is definitly better. Please train your staff to be nicer to customers. They are so rude.

Before you buy anything from Shosha best to ask about warranty first, as i brought a vape from them, 3 days later the tank broke, i ask if i could get a replacement tank, got told by staff "no we don't cover faulty tank" you have to purchase a new tank from them!! So they took my money but would not replace faulty part. I have brought a vape from them 2 years ago and everything was fine had no issue with the product i purchased, I usually get my coils and juice from shosha but after this experience No Thanks i'll shop somewhere else. Great Customer Service!!!!

Bought a relatively expensive vaping device 4 weeks ago from Shosha and already the device has failed. After returning to the store with the faulty goods, their manager declined a replacement over the phone without an explanation or even seeing the device. The shop assistant even said they've had a few back with the same problem. After being loyal for years Shosha has permanently lost me as a customer for their greedy unfair policy and crappy devices.

Bought an intermediate vape from these guys, a vaporesso swag. Despite the three month return policy and the running around try to get it sorted they declined to replace or refund the faulty device. I won't be returning to any Shosha stores, despite some of their awesome staff the management is awful.

Great customer service with awesome products. People working in store are very helpful with so much of knowledge. Highly recommended !!!

Next to impossible to contact!

Tried every possible method and they only answered the phone after calling several times - the number they provided on the only email they sent to confirm the order isnt even connected.

Then when I did get through they said they sent the order to the wrong place and would send it again that day - which I STILL havent recieved confirmation for!

Over priced dirt merchants plain and simple. Charge so much on top of their E-Juice liquids. Tell you they are giving you a deal but they giving it to you close to normal price elsewhere.