bought an item through B&Q marketplace. Product Faulty. very poor communication. 1 week on and still waiting for a satisfactory response
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See what reviewers are saying
Renewed the bathroom I thought the frame less shower cubicle will be ideal. It looks good but has little complications with the installation as the instruction where not clear . After loads of mi... See more
I ordered a deluxe 900mm pivot shower door that took nearly two weeks to be delivered. I had to call three times to receive delivery. The shower door was poor quality, very flimsy and the magnetic sea... See more
Ordered quadrant tray and shower enclosure with WC, tap and shower. Quadrant tray turned out to be faulty once fitted as the water traps inside tray despite being leveled on the sides. Pictures send a... See more
Company details
Information provided by various external sources
Delivering fantastic bathroom products with technical know how. We have been based on the Cornwall and Devon border for 10 year importing 1000's of shower products and selling direct to the general public cutting out middle men and giving you the best prices available.
Contact info
Unit 6 Wolf Valley Business Park, PL16 0JJ, Broadwoodwidger
- 01566 780480
- info@showerenclosuresdirect.co.uk
- showerenclosuresdirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Shower tray and enclosure
Order placed easily online although no confirmation. Rang the next day and checked order - everything ok. Delivered in a timely fashion and all looks ok although not yet fitted.
Replacement part
Super service, my query was dealt with promptly and with courtesy.
Well done and thanks - recommended!
Excellent customer service, thank you.
After receiving our shower unit, we noticed the "waste" part had been damaged "in transit". We phoned Shower Enclosures Direct who were very helpful and professional and sent a replacement part the following day. Thank you very much to Shower Enclosures Direct for your great service! :-)
Salcombe vanity unit and basin
Excellent customer service, excellent company. I purchased a Salcombe vanity unit and basin, great value for money, the product was perfect.
Will definitely buy from them again.
Pete
Axbridge, Somerset
Great product and customer service,
After a call to the office the staff pointed me in the right direction for what I needed to complete the job. Ordering was easy and my shower enclosure arrived as expected complete with all the parts necessary to put it in. Directions were great and easy to follow and the final product looks great and works well. Overall a great company with a great product.
Great Service
I recently purchased a double ended free standing bath, I will definitely be using this company again they gave excellent advice and they were very quick with delivery.
Good quality shower enclosure
The shower enclosure is of a good quality and easy to install and was delivered within the timescale promised.
They could do with changing the delivery company if the unhelpfulness of the delivery driver is standard for the delivery company
Deluxe Shower Enclosure
Very happy with this item well packaged and delivered on time
Looks great
Aqua Spa deluxe classic bath screen
Excellent product and superb delivery. Looks beautiful in my small bathroom - the clear glass makes it look larger. No leaks! couldn't be happier.
Very efficient and helpful
Ordered replacement shower door rollers by post. Spoke to a very helpful and polite sales lady. Parts arrived very quickly. I highly recommend this company.
Great service.
I judge a company by how it reacts when things go wrong and after a little hick-up with the couriers this company were straight on the case and sorted everything out without a problem. Could no fault them.
Very pleased with the whole process in buying my bathroom
I found just about everything I was looking for to do a new bathroom, I spoke to the guys at showerenclosuresdirect who helped me with advice and the technical side in making sure I got everything I needed from the taps to the shower waste. I couldn't believe the price I paid for a complete bathroom, I am very pleased with the quality and the price. Delivery was good and I was always kept informed on my delivery.
A refreshing change to speak with real people.
Speedy, good value for money
Quick next day delivery had a bent wall profile on my bath screen, I did expect to be fobbed off as I hadn't checked the delivery but they sent out a replacement straight away and only asked for a picture of damage for proof. Thanks again, I'd definitely recommend this shop.
Great service, speedy delivery.
Excellent delivery time
I had doubts when it said 3-5 days delivery. As I was expecting guests and needed the screen. Really pleased when it arrived so
good value for a good product.
Would recommend to use.
Quick delivery and good communication.
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