Shropshire Home Improvements Limited  Reviews 

338
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the installation teams for being exceptionally polite, highly efficient, and consistently leaving properties completely spotless and tidy after finishing the work. Many people are also extremely pleased with the superior quality of the products and overall workmanship, noting that the new windows and doors look fantastic while providing reliable home security. However, some reviewers noted occasional drawbacks during their home improvement projects, mentioning specific instances of overly pushy sales tactics, initial measurement errors made by surveyors, and areas where communication could be enhanced.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional, polite, and hardworking demeanor.... See more

Service

Customers had positive experiences with service, noting exceptional workmanship and attention to detail from... See more

Quality

Reviewers express great satisfaction with the exceptional quality of workmanship and products. Consumers... See more

Product

Customers consistently note positive experiences with product, highlighting the superb quality and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience from start to finish was excellent. The sales Rep was polite and curtious, the office provided information about the process and it was carried out to the letter. The fitting tea... See more

Rated 5 out of 5 stars

The company is very reliable and professional. We had the fascias and guttering installed. The installer, Darren was very polite and did an excelent job. Considering the weather, which was bitterly c... See more

Rated 5 out of 5 stars

Ryan and his dad. Excelent fitters nothing was to much trouble for them. Treated our home like their own not a speck of dirt when they had finished. However sales and two surveyers got measurements w... See more

Rated 5 out of 5 stars

When we had problems with our installation (sunroom), Dan and Kelly were sent to sort issues. We found them to be professional, efficient, conscientious and tidy workers. Mark, who had visited us orig... See more


Company details

  1. Double Glazing Installer

Written by the company

At Shropshire Home Improvements LTD, we have over 15 years experience in the home improvements industry. We strongly believe everyone deserves to come home to quality, so treat your home to a quality installation with Shropshire Home Improvements.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

338 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(338)

62 reviews in the last 12 months

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Rated 4 out of 5 stars

New back door

We had a new back door fitted. They were not the cheapest but we were shown samples and chose them because it's a quality door with a great finish and gives excellent security. it was ready quicker than their estimated timescale and the fitters Geoff and Wayne installed it quickly and were very tidy. I have arthritis and found the lock a bit difficult so they came straight back and adjusted it.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Quality installations using quality products.

Five stars for the work teams replacing Garage Doors 27th September and Carport with Door Canopy 10th/11th October. Advised start time of work updated on the day. Surveys were on the dates and times arranged. Communication with the company was not a problem. Installation queries were handled in a pleasant helpful professional manner.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

Conservatory roof insulated

Conservatory roof insulated. Good communication and good product. The fitters Ian and Ryan did a very good job. They were hard working and diligent, and left the area clean and tidy. I would recommend this company.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Had a door and bow window fitted by…

Had a door and bow window fitted by Geoff & Wayne and they were excellent, they were polite & talked me through what they were doing. Nothing was too much trouble. The window and door looks great too.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Guttering replacement

We had our very old brown guttering replaced by Shropshire Home Improvements.

The fitter, Daz, was very friendly and checked we were happy with the work at each stage.

He was very efficient and did an excellent job.

I would highly recommend this company and will use them again

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous fitters and finish

Lovely fitters, clean and tidy.
Efficient and professional, and a fabulous end result in the fitting of my new large triple glazed bay window.
And finance was offered through a partner company

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Salesman wouldn't leave

Salesman was very pushy. Made me feel very uncomfortable and had to be asked 3 times before he would leave.
Judging from some of the responses from the Company on here I wouldn't trust them with my business.
I invited your salesman into my home to provide a quote for home improvement work—not for a date or personal conversation. I found it inappropriate and unprofessional that he asked about my hobbies, whether I watch soap operas, if I enjoy reading, and my preferences in film genres. It became apparent that these questions were being used as a tactic to prolong his time in my home. I asked him to leave on two separate occasions, and instead of respecting my request, he asked whether he had offended me. I explained that his behaviour was making me feel uncomfortable. It was only after asking a third time that he finally left, laughing as he walked out the door. (Roxo)

October 15, 2025
Unprompted review
Shropshire Home Improvements Limited  logo

Reply from Shropshire Home Improvements Limited

Hi Clare. If you let us know your surname we will investigate and find out who this was, as we do not operate this way. As you will see by many other review of hundreds of happy customers, a lot state we aren’t pushy. So we would like to investigate this further but can’t, without your surname.

Another fake review following the one above, funny enough both with the same story posted on the same day.

Rated 5 out of 5 stars

10/10 highly impressed

Had them round to fit new windows and a porch. Did a fantastic job, looks great and actually done in the time they said. Fitters were really helpful and were even good with our noisy dogs.
Would absolutely use again.

September 8, 2025
Unprompted review
Rated 4 out of 5 stars

windows and a door fitted

Ive had windows and a door fitted I'm really pleased with the quality of work. fitted by Ian and Ryan. and also clean up all mess once the job was completed
well done lads

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Windows and doors

Shropshire Home Improvements are 1st Class with their Sales Men & they sent their Top Class Fitters to my home to install triple glass windows & a magnificent Chart well Green door. I am Very Happy & Satisfied with the completion of all work done.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Garage Roof

Daz & Josh renewed my garage roof recently. They were efficient and courteous throughout and kept me informed at every stage. I can't speak too highly of both of them.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Carport

Old carport dismantled before new one erected. Very happy with result and give full marks to Ian and Ryan who were so polite and friendly and did an amazing job.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

New porch

From start to finish, they have been easy and lovely to work with! Ian and Ryan were professional but personable and did a great job with installing the new porch!

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Issues taken seriously and overcome…..

When we had problems with our installation (sunroom), Dan and Kelly were sent to sort issues. We found them to be professional, efficient, conscientious and tidy workers. Mark, who had visited us originally, was also extremely helpful throughout the process of resolving issues, so much so that we ordered a new exterior door from him on the understanding that Dan and Kelly would be the fitters. The new door was installed by Dan and Kelly and they sorted a long standing problem with the door frame. We’re very pleased with it.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Instalation team Ian and Ryan

Ryan and his dad. Excelent fitters nothing was to much trouble for them. Treated our home like their own not a speck of dirt when they had finished. However sales and two surveyers got measurements wrong on a bedroom window by 1ft short and when 2nd team fitted it two weeks latert
They were not as clean and tidy and asked for remainder of completion money as soon as they finished. So full five stars goes to ryan and his dad only.

August 18, 2025
Unprompted review

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