Shropshire Home Improvements Limited  Reviews 

338
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the installation teams for being exceptionally polite, highly efficient, and consistently leaving properties completely spotless and tidy after finishing the work. Many people are also extremely pleased with the superior quality of the products and overall workmanship, noting that the new windows and doors look fantastic while providing reliable home security. However, some reviewers noted occasional drawbacks during their home improvement projects, mentioning specific instances of overly pushy sales tactics, initial measurement errors made by surveyors, and areas where communication could be enhanced.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional, polite, and hardworking demeanor.... See more

Service

Customers had positive experiences with service, noting exceptional workmanship and attention to detail from... See more

Quality

Reviewers express great satisfaction with the exceptional quality of workmanship and products. Consumers... See more

Product

Customers consistently note positive experiences with product, highlighting the superb quality and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience from start to finish was excellent. The sales Rep was polite and curtious, the office provided information about the process and it was carried out to the letter. The fitting tea... See more

Rated 5 out of 5 stars

The company is very reliable and professional. We had the fascias and guttering installed. The installer, Darren was very polite and did an excelent job. Considering the weather, which was bitterly c... See more

Rated 5 out of 5 stars

Ryan and his dad. Excelent fitters nothing was to much trouble for them. Treated our home like their own not a speck of dirt when they had finished. However sales and two surveyers got measurements w... See more

Rated 5 out of 5 stars

When we had problems with our installation (sunroom), Dan and Kelly were sent to sort issues. We found them to be professional, efficient, conscientious and tidy workers. Mark, who had visited us orig... See more


Company details

  1. Double Glazing Installer

Written by the company

At Shropshire Home Improvements LTD, we have over 15 years experience in the home improvements industry. We strongly believe everyone deserves to come home to quality, so treat your home to a quality installation with Shropshire Home Improvements.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

338 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(338)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

This is exactly how the sales man acted

This is exactly how the sales man conducted our conversation on my enquiry about guttering while promoting the company on a stand in a supermarket in Market Drayton. 30/8/25. I will not be giving them any business.

A salesperson asking how many people live in the home and about a partner is a manipulative sales tactic to assess your vulnerability and pressure you into a quick decision, rather than a genuine inquiry into your household structure. They may do this to figure out who the "soft touch" is, create a sense of urgency by implying the decision-maker (e.g., a partner) must be present, and potentially use the absence of a partner to manipulate or delay the sale, according to Reddit users. It's advisable to be wary of such questions and to avoid making any commitments during the initial visit.
Why a salesperson might ask these questions:
To gauge decision-making power:
By finding out who lives in the house, they can try to understand who holds the most influence in a purchasing decision.
To create pressure:

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Bay Windows

Dan and Kelly made a great team: courteous, efficient, knowledgeable and professional. Two bay windows fitted to a high standard with regards to appearance and above all, to safety. Thank you to both.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

First class fitters

No pressure sales, with expertise to assist us. Absolutely first class fitters in Ian and Ryan who were meticulous in their work and an absolute pleasure to have around. Nothing was too much from the team and their fitters are truly experts in their fields. They even left my house cleaner than when they arrived! Massive Thank you.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Windows and Doors

Ian and Ryan came to fit our windows and doors. They were so efficient and tidy. The work has been done to an excellent standard. I was dreading the work being done but am sad to see them go. They took such pride in their work. Nothing was too much trouble for them.

Thank you both

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

What a fantastic job

What a fantastic job by Wayne and Geoff!
Door and windows fitted efficiently, effectively and add real difference to our property.
Thank you Shropshire Home Improvements- you delivered what you promised and more!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great installation

From initial quote, onsite survey and installation the company has been very professional and kept me informed of each stage and the timings of the installation.
The installers Dan and Kell worked extremely well as a team and provided an excellent service. They went the extra mile to ensure the finish was spot on.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Had 2 wonderful men

Had 2 wonderful men, Father and Son team their work was clean immaculate and professional. I would recommend them to anyone. The friendly duo are so kind and trustworthy people to have around JOB WELL DONE

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Conservatory roof installation


Had our old conservatory roof taken off and a new rubber roof installed and we’re really happy with the result.

Alan, who came to quote, was friendly, down-to-earth and explained everything clearly. Daz did the installation over three really hot summer days and cracked on without complaint. He was efficient, polite, and really respectful of our home and garden.

Great service from start to finish—would definitely recommend

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

New roof

From the initial contact with the sales force and surveyors to the fitting of the new rubber roof on my extension, this company were profession, informative and efficient. The old felt roof was removed and replaced in a day by a two man team, and Daz came back to finish off the job on the second day. I am most impressed by this company and would not hesitate to recommend them, especially Daz.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Quality of the Triple Glazed French…

Quality of the Triple Glazed French Doors are excellent.
Geoff and Wayne were very professional in the management of removing the old and installing the new. Talked me through the difference between double and triple glazed difference. Thank you.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Extension roof

We had our extension roof changed from a plastic 1 to a full roof with a rubber topping.

Daz was the man who did the work for us. He was extremely respectful, hard working and tidy. We would have him back anytime.

We would highly recommend you going with Shropshire home improvements for any of you home improvements.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Triple glazing

Salesman, surveyor, fitters and office staff were all helpful,amenable,polite.
The fitters were experienced, professional, hardworking, they cleaned up after themselves & made sure we were satisfied before they left.
Would highly recommend this company

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Good composite door fitted well.

No sales pressure. Composite door fitted today by Geoff and Wayan. Very friendly and efficient and no mess left behind. Love the look of the door inside and out. Has improved the look of my property 100%. Would recommend.

June 11, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service leaves a lot to be desired

What a Crock of rubbish.

Our area was canvased by this company and as we are look to have some work done I agreed to get a quote for the work. Now admittedly my first appointment I was inundated with work so had to cancel.

The appointment was rescheduled for today, the rep turned up but as my wife was unavailable (she has a chronic Disease that means she has good days and bad days today was a bad day) I was told they can only deal with both of us if one person is not available they can't give a quote and will have to reschedule (I don't thing so). Maybe they should have said that when they canvased. The excuse I was give makes me laugh even more "there are a lot of Gypsies do my job but we do it better, so we need both of you present" then some load of old tripe about having someone else waiting where there are both partners present so he's going to go there instead.

Wow you sure make your potential customers feel assured !! If you don't want the work don't canvas there are plenty of other companies that will do the job.

All I wanted was a quote so as we could the work done during the summer.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Conservatory 'Space Blanket' installation

Fitters Ian and Ryan did a fantastic job of installing 'Space Blanket' insulation in our conservatory roof.

Despite our conservatory being very large, they worked until 6:00pm to ensure the job was completed.

The end result looks brilliant. I was particularly impressed because Ian and Ryan went to great pains to ensure that all mess made during the installation was completely cleared away once they'd finished.

I wouldn't hesitate to recommend them.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

Daz and Josh did a great job fitting new Guttering soffit and Fascia boards did the work in good time friendly and helpful

May 21, 2025
Unprompted review

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