The whole experience from start to finish was excellent. The sales Rep was polite and curtious, the office provided information about the process and it was carried out to the letter. The fitting tea... See more
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At Shropshire Home Improvements LTD, we have over 15 years experience in the home improvements industry. We strongly believe everyone deserves to come home to quality, so treat your home to a quality installation with Shropshire Home Improvements.
Contact info
Unit 7 trench lock 2, TF15SW , Telford, United Kingdom
- 01952 963878
- enquiries@shropshirehomeimprovementsltd.co.uk
- shropshirehomeimprovementsltd.co.uk
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Replied to 40% of negative reviews
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This is exactly how the sales man acted
This is exactly how the sales man conducted our conversation on my enquiry about guttering while promoting the company on a stand in a supermarket in Market Drayton. 30/8/25. I will not be giving them any business.
A salesperson asking how many people live in the home and about a partner is a manipulative sales tactic to assess your vulnerability and pressure you into a quick decision, rather than a genuine inquiry into your household structure. They may do this to figure out who the "soft touch" is, create a sense of urgency by implying the decision-maker (e.g., a partner) must be present, and potentially use the absence of a partner to manipulate or delay the sale, according to Reddit users. It's advisable to be wary of such questions and to avoid making any commitments during the initial visit.
Why a salesperson might ask these questions:
To gauge decision-making power:
By finding out who lives in the house, they can try to understand who holds the most influence in a purchasing decision.
To create pressure:
Bay Windows
Dan and Kelly made a great team: courteous, efficient, knowledgeable and professional. Two bay windows fitted to a high standard with regards to appearance and above all, to safety. Thank you to both.
Great service
Great service. Tidy, clean and looks fantastic. Happy to recommend. From initial quote to completion.
First class fitters
No pressure sales, with expertise to assist us. Absolutely first class fitters in Ian and Ryan who were meticulous in their work and an absolute pleasure to have around. Nothing was too much from the team and their fitters are truly experts in their fields. They even left my house cleaner than when they arrived! Massive Thank you.
Excellent communication from Salesman
Excellent communication from Salesman, Surveyor and Fitters. Quality, bespoke design.
Friendly staff and very efficient
Friendly staff and very efficient, cleaned up after they had finished
Windows and Doors
Ian and Ryan came to fit our windows and doors. They were so efficient and tidy. The work has been done to an excellent standard. I was dreading the work being done but am sad to see them go. They took such pride in their work. Nothing was too much trouble for them.
Thank you both
What a fantastic job
What a fantastic job by Wayne and Geoff!
Door and windows fitted efficiently, effectively and add real difference to our property.
Thank you Shropshire Home Improvements- you delivered what you promised and more!
Great installation
From initial quote, onsite survey and installation the company has been very professional and kept me informed of each stage and the timings of the installation.
The installers Dan and Kell worked extremely well as a team and provided an excellent service. They went the extra mile to ensure the finish was spot on.
Had 2 wonderful men
Had 2 wonderful men, Father and Son team their work was clean immaculate and professional. I would recommend them to anyone. The friendly duo are so kind and trustworthy people to have around JOB WELL DONE
Conservatory roof installation
Had our old conservatory roof taken off and a new rubber roof installed and we’re really happy with the result.
Alan, who came to quote, was friendly, down-to-earth and explained everything clearly. Daz did the installation over three really hot summer days and cracked on without complaint. He was efficient, polite, and really respectful of our home and garden.
Great service from start to finish—would definitely recommend
New roof
From the initial contact with the sales force and surveyors to the fitting of the new rubber roof on my extension, this company were profession, informative and efficient. The old felt roof was removed and replaced in a day by a two man team, and Daz came back to finish off the job on the second day. I am most impressed by this company and would not hesitate to recommend them, especially Daz.
Quality of the Triple Glazed French…
Quality of the Triple Glazed French Doors are excellent.
Geoff and Wayne were very professional in the management of removing the old and installing the new. Talked me through the difference between double and triple glazed difference. Thank you.
Extension roof
We had our extension roof changed from a plastic 1 to a full roof with a rubber topping.
Daz was the man who did the work for us. He was extremely respectful, hard working and tidy. We would have him back anytime.
We would highly recommend you going with Shropshire home improvements for any of you home improvements.
Triple glazing
Salesman, surveyor, fitters and office staff were all helpful,amenable,polite.
The fitters were experienced, professional, hardworking, they cleaned up after themselves & made sure we were satisfied before they left.
Would highly recommend this company
Good composite door fitted well.
No sales pressure. Composite door fitted today by Geoff and Wayan. Very friendly and efficient and no mess left behind. Love the look of the door inside and out. Has improved the look of my property 100%. Would recommend.
Customer service leaves a lot to be desired
What a Crock of rubbish.
Our area was canvased by this company and as we are look to have some work done I agreed to get a quote for the work. Now admittedly my first appointment I was inundated with work so had to cancel.
The appointment was rescheduled for today, the rep turned up but as my wife was unavailable (she has a chronic Disease that means she has good days and bad days today was a bad day) I was told they can only deal with both of us if one person is not available they can't give a quote and will have to reschedule (I don't thing so). Maybe they should have said that when they canvased. The excuse I was give makes me laugh even more "there are a lot of Gypsies do my job but we do it better, so we need both of you present" then some load of old tripe about having someone else waiting where there are both partners present so he's going to go there instead.
Wow you sure make your potential customers feel assured !! If you don't want the work don't canvas there are plenty of other companies that will do the job.
All I wanted was a quote so as we could the work done during the summer.
Conservatory 'Space Blanket' installation
Fitters Ian and Ryan did a fantastic job of installing 'Space Blanket' insulation in our conservatory roof.
Despite our conservatory being very large, they worked until 6:00pm to ensure the job was completed.
The end result looks brilliant. I was particularly impressed because Ian and Ryan went to great pains to ensure that all mess made during the installation was completely cleared away once they'd finished.
I wouldn't hesitate to recommend them.
The refurbishment of my existing…
The refurbishment of my existing conservatory was completed quickly and to a high standard. The fitters were polite and helpful. Including cleaning up after themselves.
Very pleased
Daz and Josh did a great job fitting new Guttering soffit and Fascia boards did the work in good time friendly and helpful
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