Shropshire Home Improvements Limited  Reviews 

338
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the installation teams for being exceptionally polite, highly efficient, and consistently leaving properties completely spotless and tidy after finishing the work. Many people are also extremely pleased with the superior quality of the products and overall workmanship, noting that the new windows and doors look fantastic while providing reliable home security. However, some reviewers noted occasional drawbacks during their home improvement projects, mentioning specific instances of overly pushy sales tactics, initial measurement errors made by surveyors, and areas where communication could be enhanced.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional, polite, and hardworking demeanor.... See more

Service

Customers had positive experiences with service, noting exceptional workmanship and attention to detail from... See more

Quality

Reviewers express great satisfaction with the exceptional quality of workmanship and products. Consumers... See more

Product

Customers consistently note positive experiences with product, highlighting the superb quality and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience from start to finish was excellent. The sales Rep was polite and curtious, the office provided information about the process and it was carried out to the letter. The fitting tea... See more

Rated 5 out of 5 stars

The company is very reliable and professional. We had the fascias and guttering installed. The installer, Darren was very polite and did an excelent job. Considering the weather, which was bitterly c... See more

Rated 5 out of 5 stars

Ryan and his dad. Excelent fitters nothing was to much trouble for them. Treated our home like their own not a speck of dirt when they had finished. However sales and two surveyers got measurements w... See more

Rated 5 out of 5 stars

When we had problems with our installation (sunroom), Dan and Kelly were sent to sort issues. We found them to be professional, efficient, conscientious and tidy workers. Mark, who had visited us orig... See more


Company details

  1. Double Glazing Installer

Written by the company

At Shropshire Home Improvements LTD, we have over 15 years experience in the home improvements industry. We strongly believe everyone deserves to come home to quality, so treat your home to a quality installation with Shropshire Home Improvements.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

338 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(338)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

New window fitted, great service. Geoff & Wayne were friendly and very efficient in fitting it, tidying up as they went with no mess left behind. Every interaction was polite and professional, great company!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Conservatory insulation

We had a great experience having our conservatory roof insulated. The Father and son that came made the experience pleasant by explaining what they were doing and showing us as the job was being completed the different stages of everything being put in place.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Our new front door.

Our new composite front door with triple glazed obscure glass side panel has totally transformed the look of our house. From initial consultation through to the installation by Geoff and Wayan the whole process was friendly and professional.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

New Windows and cladding to front and…

New Windows and cladding to front and side of house. Fitters excellent Geoff and Wayan. Geoff spoke to us a lot during the build (reminded us of Fred buckle from call the midwife) very friendly even came back to do a small repair within a reasonable time of contacting the company. Triple glazed windows and insulation and cladding seem to have made a big difference to our heating costs company friendly and nothing too much trouble.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome company

Previously having had nightmare experiences with window companies I was worried and a little afraid, but needed this work to be done.
This company has great customer service. Knowledgeable and friendly. They chase up all contacts from their staff to ensure you feel comfortable and have had good service.
Everyone has been friendly from the sales lady, to the surveyor to the man who brought the scaffolding to the wonderful people who installed the exceptionally good quality velux window for my attic. I can't speak highly enough of this company and will think of them first in any future endeavour.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Had a total new roof with a mantle on…

Had a total new roof with a mantle on our orangery absolutely outstanding work by the roofers took just under 2 weeks from taking the old roof down to installing the roof then having it plastered and electrician putting in new ceiling lights very pleasant couple well mannered and tidied up when they had finished overall would recommend this company to anybody

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Dan and Kell worked continuously during…

Dan and Kell worked continuously during the 2 days they were installing roof insulation to our Conservatory. Kept us informed at each stage of work and cleaned at the completion of work including the outside area. Very pleasant couple to have to do the work.

March 20, 2025
Unprompted review
Rated 4 out of 5 stars

Efficient and effective window fitting

Ian and Ryan did a great job of replacing all of our windows and frames and we are delighted with our triple glazing and new front door. To say they worked quickly is an understatement - I actually wanted to tell them to slow down for their own health! Anyway, would have been a 5* rating but for the somewhat pushy initial sales pitch which was unnecessary as we’d already decided to go ahead.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Once Again We have had wonderful…

Once Again We have had wonderful service with Shropshire Home Improvements from sales.surveyor office staff are all second to none , Having had New triple glazed windows fitted by the wonderful Daz in August, we decided to have a New front door, so in January we started the ball rolling and today it was fitted , once again we are so pleased not only with the door but the workmanship and friendliness of the father and son team Ian and Ryan amazing tidy finish …then followed by a courtesy call from Paul checking ourselves and neighbours were happy with the whole experience, highly recommended .what a team Thank you

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Flat roof

Daz & Josh were brilliant, very knowledgeable, very friendly and kept everything tidy, flat roof installed within 4 days

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout.

Had 15 windows fitted to replace our failing 30 + year old existing system and this company is a pleasure to deal with from the initial meeting with the salesman to the fitting of the windows by Jason, Wayne, and Jeff who were very polite and friendly and made an excellent job.Would definately recommend this company.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

What can I say about this company? Nothing bad, thats for sure. Right from the get go with someone coming and explaining everything and not pushy about their products, to the finished product. Two new windows fitted in under four hours by a husband and wife team who were polite and very professional plus all mess cleared away. You can't go wrong with this company

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service , Dan , Josh and Kelly did an excellent job Fitting a new roof on my conservatory and insulating it

February 6, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look