Shropshire Home Improvements Limited  Reviews 

338
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the installation teams for being exceptionally polite, highly efficient, and consistently leaving properties completely spotless and tidy after finishing the work. Many people are also extremely pleased with the superior quality of the products and overall workmanship, noting that the new windows and doors look fantastic while providing reliable home security. However, some reviewers noted occasional drawbacks during their home improvement projects, mentioning specific instances of overly pushy sales tactics, initial measurement errors made by surveyors, and areas where communication could be enhanced.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional, polite, and hardworking demeanor.... See more

Service

Customers had positive experiences with service, noting exceptional workmanship and attention to detail from... See more

Quality

Reviewers express great satisfaction with the exceptional quality of workmanship and products. Consumers... See more

Product

Customers consistently note positive experiences with product, highlighting the superb quality and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole experience from start to finish was excellent. The sales Rep was polite and curtious, the office provided information about the process and it was carried out to the letter. The fitting tea... See more

Rated 5 out of 5 stars

The company is very reliable and professional. We had the fascias and guttering installed. The installer, Darren was very polite and did an excelent job. Considering the weather, which was bitterly c... See more

Rated 5 out of 5 stars

Ryan and his dad. Excelent fitters nothing was to much trouble for them. Treated our home like their own not a speck of dirt when they had finished. However sales and two surveyers got measurements w... See more

Rated 5 out of 5 stars

When we had problems with our installation (sunroom), Dan and Kelly were sent to sort issues. We found them to be professional, efficient, conscientious and tidy workers. Mark, who had visited us orig... See more


Company details

  1. Double Glazing Installer

Written by the company

At Shropshire Home Improvements LTD, we have over 15 years experience in the home improvements industry. We strongly believe everyone deserves to come home to quality, so treat your home to a quality installation with Shropshire Home Improvements.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

338 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(338)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Pleased with our new garage roof

We are very pleased with our new garage roof installed by Shropshire Home Improvements. The sales team and surveyor took their time telling us through what they could offer. Their price compares really well to what someone on our street recently paid. The workmen Daz and Jason were very friendly and hard working. They got through the work in the time they estimated and the quality is really good. We opted for a rubber roof with new joists and boards to replace an ageing fibre glass covered roof and corrugated plastic cover between the house and garage. They reversed the direction of the slope on the roof and put in new guttering. The new roof is much better insulated than the old one making it much more pleasant to work in the garage on a hot day. Overall very pleased. Thank you

August 6, 2024
Unprompted review
Rated 4 out of 5 stars

Josh the agent who first came round was…

Josh the agent who first came round was not pushy with his pitch he has given me all the information for a new front door so when the time comes I will be considering Shropshire home improvements as one of my leading chooses well done Josh great customer service 😃

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

When they're good they're great but when it goes wrong.....

I really don't want to waste anymore time on this company but basically we had a composite front door fitted, within a year it started making the most dreadful creaking noise, someone came to take a look, oiled it, then said it was bowed, SHI said this was their suppliers fault, after a few more visits and chopping and changing excuses, the original fitters came out to check it was fitted correctly, a self licking lollipop if ever there was one, great guys but turned out it wasn't fitted correctly, accusations i was rude to someone on the phone, i asked if calls were recorded could they highlight the point at which they perseved me to be rude to the particularly unhelpful call taker, turns out they are not recorded so only one side heard. I was left feeling like i was imagining these issues and a nag... i would never use these guys again, i don't doubt when they're good they're great but when theres an issue bullish behaviour kicks in. I still have emails indicating narcissistic behaviour. Polite and curtious fitters but blimey the rest! No doubt the response from the company will be they kept trying, I'd say refitting the hinges a number of times is a waste of everyones time and their money

October 27, 2023
Unprompted review
Rated 4 out of 5 stars

New flat garage roof

Well done to Daz and Jason for a professional job on the new garage roof myself and my neighbours had repaired together.
Would recommend no problem. Very clean and tidy finish . Turned up on time when they said they would

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

Had a new garage roof done by this company

Had a new garage roof done by this company,the workmanship is of the highest standard,would recommend this company to anyone, the two fellas Daz and Jason worked methodically and the job was finished to a very high standard ,thank you both very much,

July 26, 2024
Unprompted review
Rated 5 out of 5 stars

New front door

We had new front door - made to measure. Work was efficient, Darren and and Harry (the fitters) were friendly and lovely chaps. It’s also nice to support local business - and we have heard lots of good things about Shropshire Home Improvements

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

A great company

A great company, from first contact to completion everything was done within the timescale advised, and all doors and windows were replaced in 2 days. This was the only company that looked inside and out of our property, advised possible alternative configurations to the windows and front door and provided the quote before leaving. All the people we dealt with were friendly, polite and professional, highly recommended. There was 1 problem, caused by the window frame manufacturer, which was addresses promptly and caused us no real problem.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Very patio and front door professional from start to finish

Very professional from start to finish, delivered and completed job when they said on time. Staff especially Daz and Josh very informative and skilful, thoughtful while completing the work, cleaned and tidied afterwards too, we are very pleased with the product.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Windows and Doors

We have just had new Windows and Doors fitted by the wonderful team of Ian and Ryan. The greatest compliment we can pay them, is that you wouldn't know they had been here, apart from having 14 new windows and 3 new doors!! They totally respected our property, cleaned up after themselves each day and their attention to detail in finishing off the trim and sealant around each item was second to none. A great job - thank you!

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Shropshire Home Improvements have just…

Shropshire Home Improvements have just completed our work. They were so professional and hard working. The three lads that came, after introducing themselves began working immediately. So knowledgeable and worked really well as a team. The end result after just a week is brilliant. They listened to any queries we had and always explained the different stages to the work. Just to say we would recommend them whole heartedly. The plasterer and the electrian that came were just as polite and professional. Thanks to everyone.

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Insulated conservatory roof

This company provide a efficient service from start through to completion. We had an insulated conservatory roof installed and two conservatory windows replaced. The whole team including the fitters plasterer and electrician were respectful to both us as the customers and our property. The after care was excellent too explaining and answering questions following the completed work. I would most certainly recommend this company and to anyone thinking about insulating their conservatory roof I would say that this is most definitely worth considering

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great product. Superb workmanship

From start to finish, the workforce and materials have been first class. Ben was not pushy on the sales visit, but answered all our questions about his products. We decided to go with triple glazing to replace our 20 + years old double glazing.
Ian and Ryan worked like Trojans, only breaking for lunch. They were meticulous in confirming measurements before fitting. They coped with unexpected snags and found solutions. Their workmanship was top notch. They always cleaned up after work each day and left the house tidy.
My wife and I were very impressed with the finished results. We'd certainly recommend the company and their products to others.

April 10, 2024
Unprompted review

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