Mark was really helpful, He took his time to show me around on my first day at woolwich Shurgard. And he was really supportive throughout. His calm approach, chatty, quick to respond to emails, and he... See more
Location
Switch location2 Nathan Way, SE28 0FA London, GB
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See what reviewers are saying
We received exceptional service from Bret, who took time to understand our storage needs , especially that we were first time users. He provided further clarity to the rules as well which was quite h... See more
Popped in to the woolwich store to ask about some storage as I am moving both Fred an bret was so very helpful an gave me all the information I needed to know thank you guys ur both gets 5star servic... See more
Never used storage before but the man at reception was very helpful at the Woolwhich branch. The only problem i had as i booked online i had a second floor unit ,i didnt realise if you have heavy fur... See more
Company details
About Shurgard Self Storage - Woolwich
Written by the company
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Written by the company
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Contact info
2 Nathan Way, SE28 0FA, London, United Kingdom
4.7
Excellent
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful
Helpful, friendly staff in the office made the process really simple, thanks to those on the desk that helped
July 14, 2022
So easy and perfect size. Feels very safe.
So easy and the storage unit is perfect. We've never had an issue getting a trolly and the lift access makes everything very easy. Feels well protected with the codes you need to access the building/unit etc.
July 4, 2022
Wonderful Staff
Though the day of moving became very frustrating due to broken or faulty electrics causing issues with the gates and lifts Juliet and Ashley we wonderful and very helpful moving us to a floor we could access. They are wonderful, polite and understanding making a stressful day a little less stressful
April 30, 2022
Very pleased with the storage
Very pleased with the storage! Safe and modern, fair prices and team very friendly and helpful as well! Definetely will be using it again in the future!
February 10, 2022
Robbery
Hi, I’m very disappointed about service of woolich storage, we been robbed during the Xmas, nobody broke the our store but all our expensive stuff been taken. We reported to police , but because Menager Ashley gave wrong evidence, our case been closed. It’s doesn’t make sense what’s maneger told us. He even didn’t give us right time and date when was this happened, we going to open another case to investigate everything on details as it’s seem staff involved in this crime. Avoid woolich storage if you want to be safe .
January 15, 2022
Unprompted review
Reply from Shurgard Self Storage - Woolwich
Hi. We are very sorry to hear you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. Please send your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
Problem with Mice
Friendly staff, but the actual storage service is poor because Shurgard has a problem with mice. You will notice that, by the various white mice traps round the units.
Unfortunately, a mice died in my unit and the smell penetrated the clothes. I had no food items, just lots of resources/books for teaching and there was one box of clothes that I had to ask shurgard to dispose of because of the ghastly stench, which penetrated the clothes.
They did not give any compensation, even though I paid a monthly MANDATORY insurance.
So, ensure you check your Storage unit atleast every 2 weeks to ensure your belongings are kept in good condition.
January 11, 2022
Unprompted review
Reply from Shurgard Self Storage - Woolwich
Hi Elena. We apologise for any inconvenience caused. Despite regular monitoring and maintenance by our pest controllers team we will unfortunately sometimes experience issues. We can support you and will personal contact regarding this issue. Please send your customer ID and phone number to so we can get in touch and help you.
I was to award a 5-star merit but for…
I was to award a 5-star merit but for the main entrance- of the Woolwich centre- that has not been repaired for too long, as Confirmed by an old customer
November 29, 2021
Reply from Shurgard Self Storage - Woolwich
Hello :-) Thank you for your positive feedback. Our team will be delighted to hear it. We will forward your comment to the Store Manager concerning the main entrance. Please do not hesitate to contact us, if there is anything else we can do. Your Shurgard Team.
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