Great service from start to finish. No pushy sales, nice product at all price levels. Fitted shutters look amazing! Thanks to Bogden who fitted them was timely, curtious and cleared up leaving room... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bogdan was brilliant! Fast, efficient & a great finish. We couldn’t be happier. Michael made the sales process a breeze, as we did the job in 2 parts as it was 3 floors. Office hiccups could have been... See more
Company replied
At last the day l was waiting to have them fitted.. couldn’t be more than happy.. well worth the money too., from the time order was taken … every one was so helpful…from taking measures to explaining... See more
Company replied
Had my shutters fitted today by Bobi. Such an amazing job and very professional. Came on time and left no mess. Excellent service all round from company, from Start to Finish.
Company replied
Company details
About Shutters Factory
Written by the company
Shutters Factory is a family-run business dedicated to offering our customers high quality plantation shutters since 2010. We manufacture, sell and install made-to-measure shutters that not only enhance the beauty of your home but also offer practical benefits such as privacy, light control and insulation, making them a functional and stylish choice for your home.
Whether you're looking to add a touch of elegance to your living room, create a cosy atmosphere in your bedroom, or simply add a layer of insulation to your home, Shutters Factory has got you covered with shutters made from New Zealand Douglas Fir wood, Ash wood, or composite materials; and in all styles: full height, tier on tier, cafe style, tracked or special shapes.
Contact info
Kingston Business Centre, Fullers Way S, KT9 1DQ, Chessington, United Kingdom
- 0148 392 3825
- contact@shuttersfactory.co.uk
- shuttersfactory.co.uk
4.9
Excellent
808 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Shutters Factory
Hi Daniel,
Great to hear you were so pleased with the fitting! We'll make sure your feedback is shared with the installation team.
Thanks for taking the time to leave us a review, and we hope you're enjoying the finished result!
Bogdan did a great job with our…
Bogdan did a great job with our shutters. Really happy with his work. Very professional.
August 5, 2026
Unprompted review
Reply from Shutters Factory
We're so glad to hear you're happy with your new shutters and with the work Bogdan carried out. We'll be sure to let him know how much you appreciated his professional approach and the quality of his work.
Thanks for the lovely feedback and for choosing Shutters Factory!
Fantastic and efficient service
August 4, 2026
Unprompted review
Reply from Shutters Factory
Hi George,
Short and sweet – thank you! We're really pleased to know you found the service both fantastic and efficient.
We appreciate you taking the time to share your experience and hope you're enjoying your new shutters!
Very professional and polite service.
Very professional and polite service.
Quick and tidy installation and an amazing finish to our home
August 3, 2026
Unprompted review
Reply from Shutters Factory
What a lovely review – thank you!
It's fantastic to know the installation was handled quickly and with care, and even better to hear how much you love the finished look in your home. We're sure the team will be pleased to hear their professionalism made a great impression.
Enjoy your new shutters, and thank you for recommending Shutters Factory!
Good service from start to finish
Good service from start to finish, quote was much cheaper than competitors and good communication of progress over time.
Fitting was booked around my availability, Bogdan called up as he was early and he was very quick and neat. Would recommend!
July 31, 2026
Unprompted review
Reply from Shutters Factory
Hi Marie,
Thank you for sharing your experience with us!
It's great to hear that everything went smoothly from the initial quote through to fitting, and that our team kept you well informed along the way. We're also glad we could work around your schedule to make the process as convenient as possible.
We'll make sure Bogdan sees your lovely comments about his work.
Thank you for recommending us – we really appreciate it!
Reply from Shutters Factory
Many thanks for your review!
It's great to know you were pleased with the service you received and found our team professional. We really appreciate your feedback and your support.
Enjoy your new shutters!
Quick repair and gave me all info that…
Quick repair and gave me all info that I needed! Neat job too.
Tip top
July 30, 2026
Unprompted review
Reply from Shutters Factory
Hi Paul,
Thanks for such a great review!
We're glad we could get everything sorted quickly and that you were happy with both the repair and the information provided along the way. A neat job and a happy customer – exactly what we like to hear!
Quick
Quick. Efficient. Friendly work. Thank you. Would highly recommend. Linda
July 29, 2026
Unprompted review
Reply from Shutters Factory
Hi Linda,
Thank you for your lovely review!
We're so pleased to hear you found our service quick, efficient and friendly. Your recommendation means a great deal to us, and we're grateful you took the time to share your experience.
We hope you enjoy your new shutters, and thank you for choosing Shutters Factory!
Excellent satisfaction job
July 29, 2026
Unprompted review
Reply from Shutters Factory
Hi and thank you for your kind review!
We're delighted to hear you were happy with the job. Your feedback is greatly appreciated, and it's wonderful to know we were able to provide a service that met your expectations.
We hope you enjoy your new shutters, and thank you for choosing Shutters Factory!
Reply from Shutters Factory
Hi Dalvir,
Thank you for your great review!
We're so pleased to hear you're happy with both the quality of your shutters and the installation. It's wonderful to know everything was completed quickly and that you're delighted with the finished result. We really appreciate your feedback and hope you enjoy your new shutters for many years to come.
Reply from Shutters Factory
Thank you for your kind review!
We're delighted to hear you found our service on time, prompt and friendly. Providing a smooth and reliable experience is always our goal, so it's great to know we delivered.
Thank you for choosing Shutters Factory. We hope you enjoy your new shutters!
Absolutely fantastic service and love…
Absolutely fantastic service and love the shutters !
July 24, 2026
Unprompted review
Reply from Shutters Factory
Hi Sandra,
Thank you for your lovely review!
We're delighted to hear you had such a fantastic experience and that you're loving your new shutters. Feedback like yours really means a lot to the whole team.
Best wishes,
Shutters Factory Team
Shutters 💎💎💎💎
We are so happy with the overall service. From quotation to pricing, installation and timing. Hopefully we have a long lasting stutters. So far so amazing. Thanks.
July 24, 2026
Unprompted review
Reply from Shutters Factory
Hi Yordan,
Thank you so much for your fantastic review!
We're delighted to hear you're so happy with your experience from quotation through to installation. It's wonderful to know everything met your expectations and that you're already enjoying your new shutters.
Thank you for choosing us. We're confident you'll enjoy them for many years to come, and we truly appreciate your support!
The shutters look fantastic but Gabriel…
The shutters look fantastic but Gabriel was brilliant and super fast. He made the whole experience worth every penny.
July 23, 2026
Unprompted review
Reply from Shutters Factory
Hi Saher,
Thank you so much for your wonderful review!
We're delighted to hear you're so pleased with your new shutters and that Gabriel made the installation such a great experience. We'll be sure to pass on your kind words—he'll be thrilled to know his speed and professionalism made it all worthwhile.
Excellent and very professional would…
Excellent and very professional would highly recommend it
July 22, 2026
Unprompted review
Reply from Shutters Factory
Hi Kiran,
Thank you for your wonderful review!
We're delighted to hear you had such a positive experience and found our service professional. Your recommendation means a great deal to us, and we truly appreciate your support.
Thank you for choosing Shutters Factory. We hope you enjoy your new shutters!
Very good quick and helpful
July 22, 2026
Unprompted review
Reply from Shutters Factory
Thank you for your lovely review!
We're so pleased to hear you found our service quick and helpful. Your kind words are greatly appreciated, and we're delighted you had a positive experience with Shutters Factory.
Reply from Shutters Factory
Hi Darren,
Thank you for your great review!
We're delighted to hear you found our service efficient, polite and, most importantly, perfect! Your kind words mean a lot to our team.
Fantastic job if your looking for…
Fantastic job if your looking for shutters then look no further these guys were professional from start to completion Bogdan was efficient and friendly would highly recommend The Shutters Factory. Great job
July 20, 2026
Unprompted review
Reply from Shutters Factory
Hi Robert,
Thank you so much for your fantastic review!
We're delighted to hear you had such a positive experience from start to finish. We'll be sure to pass your kind words on to Bogdan—he'll be pleased to know his friendly and efficient service made such a great impression.
Bogdan went above and beyond to help…
Bogdan went above and beyond to help solve our problems
Thankyou
July 20, 2026
Unprompted review
Reply from Shutters Factory
Hi Tina,
Thank you for your lovely review!
We're so pleased to hear that Bogdan went above and beyond to help. We'll be sure to pass your kind words on to him—he'll be delighted to know his efforts made such a positive difference.
Experience was good
July 20, 2026
Unprompted review
Reply from Shutters Factory
Hi ,
Thank you for taking the time to leave us a review!
We're pleased to hear you had a good experience with Shutters Factory. We really appreciate your support and are delighted you chose us.
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