Sif Jakobs Jewellery Reviews 457

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their beautiful design, impressive quality, and overall value. Many people are thrilled with their purchases, noting the items are well-made, sparkly, and often exceed expectations in appearance. The ordering process is frequently described as seamless, with efficient communication and swift delivery. However, some customers have experienced issues with the delivery service, citing delays, missed deliveries, or problems with courier services. A few other people also felt that certain items, particularly earrings and necklaces, appeared smaller in person than depicted online, leading to some disappointment regarding size and perceived robustness.

What people talk about most

Product

People report positive experiences with product quality and design. Many customers praise the beautiful and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent and very good quality of... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise the quick delivery, with... See more

Order

Consumers find order to be ambiguous. Many customers report positive experiences, praising the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

I purchased the Glorenza Cubic Zirconia Domed Hoop Pendant Necklace and matching Glorenza Piccolo Earrings as a gift for a milestone birthday. The recipient was absolutely thrilled with this beautif... See more

Company replied

Rated 5 out of 5 stars

First time I ordered from this company. The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as... See more

Company replied

Rated 5 out of 5 stars

Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful wave ring , So pretty & delicate, Quality is impressive , Presentation of order is beyond amazing ! Makes it feel even more special , Ordering was seamless , Super Communica... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Place your order as usual

We take care of the import duties & VAT!

Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!

Contact info

4.1

Great

TrustScore 4 out of 5

457 reviews

5-star
4-star
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1-star

Replied to 91% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I haven’t received the order

I haven’t received the order.
Therefore I’m very dissatisfied

April 14, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Kevin, we are sorry to hear about the longer delivery time. Our customers are always welcome to contact us, and we will be happy to look into it further.
Please do not hesitate to reach out so we can assist you.
Wishing you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

Wrong item sent-Customer Service not helpful

I received the incorrect item (wrong size) and I had to spend half day to convince the lady from customer service. Eventually they accepted their mistake but I had to try hard...

April 7, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Mar, we are sorry if you feel you did not receive help quickly enough we will of course take that on board. We always do our best to assist our customers, so we apologize for your experience. We wish you a pleasant day.
Kind regards,
Team Sif Jakobs.

Rated 1 out of 5 stars

delivery agent has put my parcel to…

delivery agent has put my parcel to dunmow post office. not my home address.

March 24, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Gillian,
We apologize that the shipment was not delivered to your home address.
Please contact us at online@sifjakobs.com, and we will look into it. We wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Quality

Quality, price and delivery. Very efficient service. All the pieces I have purchased over the few months are excellent.

March 23, 2026
Rated 5 out of 5 stars

Earrings lovely well packaged and…

Earrings lovely well packaged and delivered on time Great Firm

March 17, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Christine,
Thank you for your review, and we’re pleased to hear of your satisfaction. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Great qualty and speedy service

Great quality and speedy service

March 9, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Lissy,
We are pleased to read that you are satisfied with the jewelry and the service. We look forward to assisting you again. We wish you a good day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Impressive customer service

First time I ordered from this company.
The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as a gift will be much appreciated and admired.

February 26, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Pattie,
Thank you for your review. It always makes us happy to hear about our customers’ joy and satisfaction with their purchase and the overall experience.
We look forward to assisting you again.
Kind regards,
Emilie from Sif Jakobs.

Rated 3 out of 5 stars

My order was selected to be delivered…

My order was selected to be delivered to my house - the courier you have chosen decided not to do this which has led me on a wild goose chase and i still don’t have the item I purchased - I ordered this for a home delivery for a reason - I’ll try the shop it’s been dropped off at tomorrow for a 4th time to see if I can get my item - it’s been an absolute joke to try and get something that I’ve bought

February 16, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Michele,
We are sorry to hear this regarding the delivery. We will contact the shipping provider and get back to you as soon as we have new information.
Wishing you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

Disappointed with our purchaes

We purchased what were advertised as MEDIO sized earrings but have received what in our opinion are the smallest of the small. We are totally disappointed.

January 15, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Peter,
We are sorry if the earrings do not live up to your expectations. The earrings you have received are the medium size, so they are correct. We wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Very Nice Capri Bracelet

I bought a silver chain link bracelet for my partner. She loves it. It looks very stylish. Buying direct from Sif Jakobs was easy using their online brochure and delivery was excellent. My gift was well wrapped and arrived safely in a few days direct from Denmark. I was able to track it across Europe. Buying direct meant my item was cheaper than on the UK high street due to a January sale. I am a very satisfied customer.

January 14, 2026
Rated 5 out of 5 stars

Excellent Service

Beautiful Ring and excellent service and quick delivery! I will be back again

January 12, 2026
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Jennifer,
Thank you for your review. We are pleased to hear your satisfaction and your experience with us and the joy for the ring. We look forward to assisting you again.
We wish you a good day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Karen, we can see via the tracking that the package is scheduled for delivery today. You are always welcome to contact us by email if you have any questions.
We wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Delightful silver ring

I bought this silver ring for my wife for Christmas and she is thrilled to bits with it. Lovely design and really nice quality that arrived quickly in nice gift wrapping.

December 13, 2025

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