I purchased the Glorenza Cubic Zirconia Domed Hoop Pendant Necklace and matching Glorenza Piccolo Earrings as a gift for a milestone birthday. The recipient was absolutely thrilled with this beautif... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
First time I ordered from this company. The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as... See more
Company replied
Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in... See more
Company replied
Absolutely beautiful wave ring , So pretty & delicate, Quality is impressive , Presentation of order is beyond amazing ! Makes it feel even more special , Ordering was seamless , Super Communica... See more
Company replied
Company details
Written by the company
Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...
Sif Jakobs Jewellery
Written by the company
- Let Yourself Shine
- Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.
Place your order as usual
We take care of the import duties & VAT!
Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!
Contact info
Mesterlodden 23, 2820, Gentofte, Denmark
- 0045 33 93 77 77
- online@sifjakobs.com
- sifjakobs.uk
4.1
Great
457 reviews
Replied to 91% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I haven’t received the order
I haven’t received the order.
Therefore I’m very dissatisfied
April 14, 2026
Reply from Sif Jakobs Jewellery
Dear Kevin, we are sorry to hear about the longer delivery time. Our customers are always welcome to contact us, and we will be happy to look into it further.
Please do not hesitate to reach out so we can assist you.
Wishing you a nice day.
Kind regards,
Emilie from Sif Jakobs.
Wrong item sent-Customer Service not helpful
I received the incorrect item (wrong size) and I had to spend half day to convince the lady from customer service. Eventually they accepted their mistake but I had to try hard...
April 7, 2026
Reply from Sif Jakobs Jewellery
Dear Mar, we are sorry if you feel you did not receive help quickly enough we will of course take that on board. We always do our best to assist our customers, so we apologize for your experience. We wish you a pleasant day.
Kind regards,
Team Sif Jakobs.
delivery agent has put my parcel to…
delivery agent has put my parcel to dunmow post office. not my home address.
March 24, 2026
Reply from Sif Jakobs Jewellery
Dear Gillian,
We apologize that the shipment was not delivered to your home address.
Please contact us at online@sifjakobs.com, and we will look into it. We wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.
Quality
Quality, price and delivery. Very efficient service. All the pieces I have purchased over the few months are excellent.
March 23, 2026
Earrings lovely well packaged and…
Earrings lovely well packaged and delivered on time Great Firm
March 17, 2026
Reply from Sif Jakobs Jewellery
Dear Christine,
Thank you for your review, and we’re pleased to hear of your satisfaction. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Reply from Sif Jakobs Jewellery
Dear Lissy,
We are pleased to read that you are satisfied with the jewelry and the service. We look forward to assisting you again. We wish you a good day.
Kind regards,
Emilie from Sif Jakobs.
Impressive customer service
First time I ordered from this company.
The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as a gift will be much appreciated and admired.
February 26, 2026
Reply from Sif Jakobs Jewellery
Dear Pattie,
Thank you for your review. It always makes us happy to hear about our customers’ joy and satisfaction with their purchase and the overall experience.
We look forward to assisting you again.
Kind regards,
Emilie from Sif Jakobs.
Bought earrings as a gift from here
Bought earrings as a gift from here. They are good quality and the recipient lives them.
February 19, 2026
My order was selected to be delivered…
My order was selected to be delivered to my house - the courier you have chosen decided not to do this which has led me on a wild goose chase and i still don’t have the item I purchased - I ordered this for a home delivery for a reason - I’ll try the shop it’s been dropped off at tomorrow for a 4th time to see if I can get my item - it’s been an absolute joke to try and get something that I’ve bought
February 16, 2026
Reply from Sif Jakobs Jewellery
Dear Michele,
We are sorry to hear this regarding the delivery. We will contact the shipping provider and get back to you as soon as we have new information.
Wishing you a nice day.
Kind regards,
Emilie from Sif Jakobs.
Lovely piece of jewellery with prompt…
Lovely piece of jewellery with prompt delivery. Would definitely recommend.
February 9, 2026
They have and deliver what they describe: good quality
Good information and images on the site. The earrings are exactly as described, I love the quality and they have a decent fastening for hoops. I have trouble finding the tiny ones I like and these are just right. Good parcel tracking updates, recyclable cardboard packaging.
January 30, 2026
Disappointed with our purchaes
We purchased what were advertised as MEDIO sized earrings but have received what in our opinion are the smallest of the small. We are totally disappointed.
January 15, 2026
Reply from Sif Jakobs Jewellery
Dear Peter,
We are sorry if the earrings do not live up to your expectations. The earrings you have received are the medium size, so they are correct. We wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.
Very Nice Capri Bracelet
I bought a silver chain link bracelet for my partner. She loves it. It looks very stylish. Buying direct from Sif Jakobs was easy using their online brochure and delivery was excellent. My gift was well wrapped and arrived safely in a few days direct from Denmark. I was able to track it across Europe. Buying direct meant my item was cheaper than on the UK high street due to a January sale. I am a very satisfied customer.
January 14, 2026
I’ve bought a number of items as gifts…
I’ve bought a number of items as gifts for my wife over the years from Sif Jakobs and they have always arrived quickly and been very good quality and value for money. I would recommend them to anyone.
January 19, 2026
Beautiful choicei
January 16, 2026
Excellent Service
Beautiful Ring and excellent service and quick delivery! I will be back again
January 12, 2026
Reply from Sif Jakobs Jewellery
Dear Jennifer,
Thank you for your review. We are pleased to hear your satisfaction and your experience with us and the joy for the ring. We look forward to assisting you again.
We wish you a good day.
Kind regards,
Emilie from Sif Jakobs.
I haven't received the item
January 13, 2026
Reply from Sif Jakobs Jewellery
Dear Karen, we can see via the tracking that the package is scheduled for delivery today. You are always welcome to contact us by email if you have any questions.
We wish you a nice day.
Kind regards,
Emilie from Sif Jakobs.
Delightful silver ring
I bought this silver ring for my wife for Christmas and she is thrilled to bits with it. Lovely design and really nice quality that arrived quickly in nice gift wrapping.
December 13, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.