Sif Jakobs Jewellery Reviews 

483
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning jewelry designs, stating that the pieces are beautifully crafted and sparkle wonderfully. Consumers are also very happy with the exceptional quality and lovely presentation, noting that items arrive safely in gorgeous packaging. However, some people mentioned frustrating experiences regarding delivery delays and unhelpful courier services that caused considerable inconvenience. Additionally, some reviewers observed that certain items turned out to be much smaller than anticipated or had unexpected sizing inconsistencies. People buying these products as gifts found these unexpected sizing and delivery hiccups rather disappointing.

What people talk about most

Product

Consumers find product to be filled with satisfaction, frequently highlighting the beautiful quality and... See more

Quality

Clients share positive opinions on quality, frequently praising the beautifully crafted jewellery and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised fast shipping within a... See more

Order

Reviewers mention mixed feedback about order experiences, highlighting both smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really beautiful jewellery that I get many compliments on. I’ve got a few pieces now and all beautifully crafted. I bought two wave rings for stacking, which in the end turned out not to suit, but t... See more

Rated 5 out of 5 stars

First time I ordered from this company. The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality and delivered really quickly. So pleased with my purchase and wouldn’t hesitate to buy from this designer again… 🥰🥰🥰

Rated 5 out of 5 stars

Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Place your order as usual

We take care of the import duties & VAT!

Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!

Contact info

4.1

Great

TrustScore 4 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(483)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning ring

Stunning ring , I love it , amazing service at Fenwick Newcastle

December 13, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello Beverley,

Thank you for the review.

Have a nice day.

- Freja

Rated 5 out of 5 stars

Excellent

Excellent, purchase was quick and beautifully wrapped. I would recommend to any further purchases and my friends.

December 13, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello Annette,

Fantastic! We're delighted you had an good experience. Thank you for the recommendation. We can't wait to assist you and your friends with any future purchases.

Have a nice day.

- Freja

Rated 5 out of 5 stars

Quick service

Quick service. Takes about ten minutes to get into secure packaging! But worth it.

November 27, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello Barbara,

Thank you for your review. Your feedback is valuable to us.

- Freja

Rated 5 out of 5 stars

Earrings

Delivered timely and lovely earrings

November 23, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello,

Thank you for taking the time to share your positive experience with us! We are happy to hear that your earrings were delivered promptly, and you find them lovely.

- Freja

Rated 5 out of 5 stars

Excellent Service and Lovely Product…

Excellent Service and Lovely Product thats seems with very much quality

November 6, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello Camilo,

Thank you for your kind words. We're thrilled to hear that you had an excellent experience with our service, and we're delighted that you find our product to be of high quality. Your satisfaction is our top priority, and we appreciate your support.

Sif Jakobs

Rated 5 out of 5 stars

Super fast delivery....

Super fast delivery....
I ordered late Friday evening and the parcel was delivered in perfect condition on the Tuesday. The ring I ordered is just gorgeous even better than in the pictures on the website.

November 6, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello Penny,

Thank you for the review. We are happy to hear, that you love your new ring and that you had a great shopping experience.

Have a nice day.

Sif Jakobs

Rated 5 out of 5 stars

Beautiful

Really pleased
Lovely rings

October 18, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello Pauline,

Thank you! We're delighted you're pleased with our rings.

- Freja

Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery . Order was processed and delivered quickly. Good customer service

October 23, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello,

Thank you for your kind words and for taking the time to share your positive experience with our jewellery and services. We're delighted to hear that you find our pieces beautiful and that your order was processed and delivered promptly.

- Freja

Rated 5 out of 5 stars

Shopping with Sif Jakobs website worked for me

this is my second piece of Jewellery from this company, I found the website easy to navigate, the items & designs were different, all at affordable although not cheap prices.
The item was beautifully packaged, in a secure cardboard box, tissue paper, then a presentation box it arrived to me within a couple of days.

October 19, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello Lynn,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that this is your second piece of jewellery from our company, and we truly appreciate your continued support.

It's fantastic to know that you found our website easy to navigate and that our items and designs stood out to you.

Thank you once again for choosing us for your jewellery needs, and we look forward to serving you again in the future. If there's anything specific you loved about the item or if you have any suggestions for improvement, please feel free to let us know.

- Freja

Rated 5 out of 5 stars

Easy return

Had to return earrings that had been a gift as damaged.Could not have been more helpful in arranging a replacement without having to contact my friend who had bought them.

October 9, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Hello Karen,

We're sorry to hear about the issue with the earrings, and we appreciate your understanding. We're glad we could assist you in arranging a replacement without inconveniencing your friend. We value your satisfaction and appreciate your feedback.

Have a nice day.

- Freja

Rated 5 out of 5 stars

Professional service, great company!

This company is great! I emailed, they responded promptly, I ordered after a couple of days I received my beautiful bracelet.

I will not hesitate to order again, Christmas is on its way and hopefully a few presents 😃

October 4, 2023
Rated 1 out of 5 stars

Not received the package

September 20, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Neil

Thank you for your review. We are very sorry for the fail delivery. Issue occurred with the information giving on the order delivery.

Please reply to our last email and our customer service shall assist you further with your order.

Best regards
Emmy

Rated 3 out of 5 stars

Item not as shown on website

Ordered a pearl necklace which in description and in photos showed 7 pearls and 2 cubic zirconia. Item delivered had 5 pearls only. Still a nice piece. Spoke with Sif Jacobs, they stated errors on website with images and description. So how you know what exactly you are ordering I do not know. I was offered refund if wanted, however this sort of missed the point. Not sure how this complies with Trades Descriptions Act. The necklace itself is very well made and I am pleased with it, even though not quite what I thought I had ordered.

August 28, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Nigel

Thank you for your review. We appreciate you taking the time for this.

As we explained, the model was wearing 3 necklace on the image to show combinations. Also we are very sorry for the description error, which we are working on to correct.

We are happy you chose to keep the necklace regardless of our mistake on this.

We wish you a good day

Best regards
-Emmy

Rated 5 out of 5 stars

Sif jacobs

Excellent customer service , very happy with my product

September 3, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Marie

Thank you for your review. We are happy for you to take the time for this

We are delighted to know you are happy with your order and satisfied with our service.

May you have a wonderful day

Best wishes
-Emmy

Rated 5 out of 5 stars

What can I say but this site is…

What can I say but this site is excellent second time of ordering can can not fault the service, the packaging and the products.
Excellent quality of jewellery and fantastic prices.

August 28, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Nicola,

Thank you very much for your review.

We are very happy to know your satisfaction of our jewellery and service.

We wish you a wonderful day

-Lisee

Rated 5 out of 5 stars

Beautifully made jewellery

Beautifully made jewellery that arrived quickly in lovely presentation boxes.

August 28, 2023
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Bernadette

Thank you for your review.

We are very happy to know you are satisfied with our jewellery and service

We wish you a good day

Best regards
-Emmy

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