Sigma 3 Kitchens Reviews 2,612

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The design service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach that transformed their ideas into reality. The quality of the product, particularly the kitchens, consistently exceeds expectations, with consumers noting the high-quality finish and durability. The overall service provided is often described as excellent, with many reviewers highlighting the efficiency and seamlessness of the entire process from design to installation. However, some customers also noted issues with specific product components, such as the coating on kitchen doors detaching from the MDF board underneath.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and outstanding... See more

Service

Customers consistently report outstanding service from start to finish, highlighting the professionalism and... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that the quality of their kitchen... See more

User experience

People report positive experiences with the user experience, often describing the entire process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As with any major project a couple of issues arose, however Sigma communicated and dealt with everything and never left us waiting for a call or assistance, they were excellent. Barbora designed ou... See more

Company replied

Rated 5 out of 5 stars

Great high quality kitchen. Emma,the designer was very helpful from my initial thoughts to the final design. The installation was managed seamlessly by David and brilliantly fitted with great accurac... See more

Company replied

Rated 5 out of 5 stars

We purchased a property which needed complete renovation and went to Sigma 3 to design, supply and install the Kitchen and Utility Room. This proved to be a very good decision. The designer (Kati... See more

Company replied

Rated 5 out of 5 stars

Sigma Kitchens designed and installed my kitchen and it's wonderful! The design service was easy, relaxed and I didn't feel any pressure to buy or choose particular products. The fitting b... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Sigma 3 Kitchens

Written by the company

Start your journey to your dream luxury fitted kitchen with Sigma 3. We offer amazing choice, with collections of over 400 kitchen styles, over 80 colours and finishes, and 19 kitchen cabinet colours. Make the most out of your space with our 14,000+ cabinet configuration options, which our expert designers can use to create a kitchen that is perfect for your lifestyle and budget. We have 6 kitchen showrooms in Swansea, Cardiff, Newport, Abergavenny and Esher. All our kitchens are made in the UK, in our factory just outside Cardiff, and have been since 1975. We are a family run business and we take enormous pride in our kitchens. From your initial kitchen design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family. We not only make amazing kitchens, we also offer Fitted Wardrobes from just £1,000, that will allow you to transform your bedroom into a bespoke, stylish and practical space.

Sigma 3 Kitchens

Written by the company

We love making, designing and fitting dream kitchens for our happy customers.
We believe that purchasing a new kitchen for your home should be an enjoyable experience. From your initial design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

What a pleasant experience

After a recommendation from our builder who had started our kitchen extension, we booked an appointment & called into the Newport showroom to see Dave. Armed with a set of plans, our own drawings and a few ideas, we spent an hour discussing and planning, taking on some excellent suggestions from Dave’s years of kitchen planning experience. He made the whole process smooth and surprisingly enjoyable. No question was ever a daft one & we had quite a few! It was then over to James to measure and liaise with Andrew the fitter. He was also very pleasant dealing with any queries efficiently. Andrew then arrived and fitted the kitchen within the timescales allotted. We started the process nice and early, 5 months from first call to fitting, which literally flew by and was absolutely stress free! The end result is stunning. Huge thanks to Dave, Tim & James from Sigma 3 Newport and Andrew the fitter. You have brought ideas to a beautiful reality!

January 15, 2026
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this wonderful review, we’re delighted to hear what a pleasant and stress-free experience you had. It’s great to know that Dave’s expertise helped shape your ideas into a plan you loved, and that the whole process felt smooth and enjoyable from the very first appointment.

We’re also pleased to hear that James, Tim and Andrew looked after everything so well, from measurements and coordination through to fitting the kitchen on schedule. Hearing that the end result is “stunning” and that your ideas have been brought to life truly means a lot to us.

Thank you again for choosing Sigma 3 Newport and for taking the time to share your experience, enjoy your beautiful new kitchen.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

From start to finish it was all dealt…

From start to finish it was all dealt with very professionally and we were kept informed at all stages of the installation

June 30, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your review! We’re pleased to hear that everything was handled professionally from start to finish and that you felt well informed throughout the installation process.

Thank you for choosing Sigma 3, we hope you enjoy your new kitchen.
- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Great design and fitting experience

The designer (Katie) really took the time to help us refine our ideas into a practical and stylish kitchen. We went through numerous iterations with architectural drawings and Katie was very flexible to change the design and give us good advice. The kitchen quality is great and was fitted with professionalism and on time.

I would highly recommend Sigma3.

October 27, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind review. We’re delighted to hear that Katie took the time to refine your ideas and guide you through the design process with flexibility and expert advice. It’s great to know you’re pleased with the quality of the kitchen and that the fitting was completed professionally and on schedule.

Thank you for the recommendation, we hope you enjoy your new Sigma 3 kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

What a team and what a kitchen

The whole process of purchasing a new kitchen from Sigma 3 has been an absolute pleasure. The kitchen was designed by Bryony, who was both very knowledgeable and extremely easy to work with. We absolutely love the design she created for us. The kitchen fitters, Simon and Simon, were very professional and did an excellent job. The tidiest tradesmen you could ask for. Jason, our Installation Manager, made sure the finished kitchen was completed to the highest standard. The level of customer after care is excellent and the whole team were on hand throughout the planning and installation process to help resolve any issues. I would not hesitate to recommend Sigma 3 if you are looking for a well designed, high quality kitchen.

December 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this fantastic review, what a pleasure to read. We’re delighted to hear that your entire journey with Sigma 3 was such a positive one and that you love the kitchen Bryony designed for you. Her knowledge and collaborative approach are something we’re very proud of.

It’s also great to hear how impressed you were with Simon and Simon’s workmanship and professionalism, and that Jason ensured everything was finished to the highest standard. Knowing our aftercare and team support made a real difference throughout the process means a great deal to us.

Thank you for the recommendation and for choosing Sigma 3. We hope you enjoy your beautiful new kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

An expert kitchen design and fit by Sigma 3 Kitchens

From an initial planning meeting at the Sigma 3 showrooms in Newport, until completion of our agreed specification for our total rebuild of our new kitchen, everything went according to schedule.
The designer, was knowledgeable, innovative and listened to our specific needs for design and accomplished all that we were hoping for.
All types of ranges of kitchen finishes were offered along with integral appliances.
We agreed our design following the production of a 3 D Cad model, which incorporated a colour scheme and design that we were looking for.
The time line for fitting was agreed and the teams responsible for preparation of removing the old kitchen, the plumbing, first fix, together with the electrician’s first fix went ahead as planned.
Delivery of the new kitchen was achieved on schedule and the fitter was an expert at his trade, it took nearly 7 days to fit, ad the fitter was excellent, a very precise attention to detail, which I believe could not be matched by anyone else.
Throughout, the team members were courteous, informing and engaged fully with me during their time at different projects.
I had a feeling that everyone had a can do attitude.
The result is a beautiful new fitted kitchen, which is fitted as requested.
The design team, installation manager and all staff, have been in contact and have followed up the fit to ensure our satisfaction.
The quality of the kitchen units are high end.
I have no hesitation in highly recommending Sigm 3 Kitchens to other. Thank you.

December 22, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your glowing review! We’re thrilled to hear everything ran to schedule and that our Newport team delivered knowledgeable design, seamless coordination, and an expert installation.

It’s wonderful to know you felt listened to, well-informed, and supported throughout, and that the quality and attention to detail stood out at every stage. We’ll be sure to share your kind words with the team.

Thank you again for the recommendation and for choosing Sigma 3 Kitchens. We hope you enjoy your beautiful new space for many years to come!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

New Kitchen

Joseph was excellent and supported us throughout the design process, and we are now delighted with the outcome and our great new Kitchen. He visited our property a number of times through the process and this helped us to get the right design. Louise took over when it came to the build and delivery, Louise worked directly with our builder and this made the process very streamlined for us.

October 31, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re thrilled to hear Joseph supported you so well during the design stage and that Louise helped make the build and delivery process feel smooth and streamlined. We’ll be sure to pass on your kind words to them both.

We’re delighted you love your new kitchen, enjoy the space! Thanks again for choosing Sigma 3.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Quality of product and quality of installation

Helpful and informative member of staff, which made the experience a joy

November 24, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your kind review! We’re delighted to hear that the combination of our product quality and knowledgeable, helpful staff made your experience such a positive one.

We hope you enjoy your new kitchen and thank you for choosing Sigma 3!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Great customer service & personal approach

Our Sigma Kitchen was installed by County Kitchens in Esher earlier this year & the process couldn't have gone any better or smoother.

Phil the designer completely understood our needs, listened to our concerns & made suggestions. The delivery & installation timescale was managed efficiently & considerately, including accommodating our holiday. Chris the fitter was amazing, professional & couldn't have been more helpful. The company's customer service was faultless, managing our expectations & checking at every stage that we were happy. We felt we were able to trust the design & delivery & couldn't have asked for better.

We now have the gorgeous, high standard kitchen we always wanted. Thank you Esher team!

September 22, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re delighted to hear that your experience with our Esher team, from Phil’s thoughtful design work to Chris’s professional fitting, was so smooth and positive.

It’s fantastic to know that our customer service, delivery, and attention to detail gave you confidence throughout the process. We’re thrilled that you now have the high-standard kitchen you’ve always wanted, and we’ll be sure to pass on your kind words to the whole team.

Thank you again for choosing Sigma 3!
- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Brilliant design service and great…

Brilliant design service and great build quality. We are absolutely delighted with the finished result. Highly recommend this company.

December 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful feedback! We’re thrilled you’re delighted with the design service and build quality and even happier that you love the finished result. Your recommendation means a great deal to us.

Thanks again for choosing us! We hope you enjoy your beautiful new space for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Would highly recommend!

We were really impressed by Sigma 3, there was a lot of time taken over the design process to understand what we needed. The kitchen its self is great quality and we are really happy with the result. The staff at Sigma 3 were really responsive and helpful throughout. Would highly recommend!

September 8, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely review! We’re thrilled to hear you felt listened to during the design process and that you’re happy with the quality and final result. Your recommendation means a lot to us.

Thanks again for choosing Sigma 3, we hope you enjoy your new kitchen for many years to come!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Sigma 3 Cardiff provided great service…

Sigma 3 Cardiff provided great service when planning and fitting our new kitchen. Dean was so helpful and found a solution to all of our problems. Thanks to the whole team - we’re thrilled.

October 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind review! We’re delighted to hear you had a great experience with our Cardiff team. It’s wonderful to know Dean was able to find solutions to all your challenges, we’ll be sure to pass on your thanks.

We truly appreciate your feedback and are thrilled you’re happy with your new kitchen. Thanks again for choosing Sigma 3!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

M & A.

We cannot thank Sigma3 enough for our brilliant experience in designing our new kitchen. From start to finish the process was very straightforward and stress free for us thanks to Sigma3 always being available to answer any queries we had. We will certainly recommend Sigma3 to anyone looking for a new kitchen!

October 22, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re thrilled to hear that the whole process felt straightforward and stress-free, that’s exactly the experience we aim to deliver. Your recommendation means a great deal to us.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Such a joy!

I would like to, unprompted, express my appreciation for the Abergavenny team, and in particular Barbora and Craig.
3 years ago Barbora helped us with our kitchen project, which we wanted to blend in with existing expensive oak items we had bought while renting. The room was efficiently and cost-effectively transformed. However, 3 years later we no longer wanted the compromises and limitations of the existing larder and the island we were re-purposing as a too-deep cupboard and work surface! Understandably, the identical work surface was no longer available but Barbora helped us choose an alternative which we ‘wrapped around’ the end of the new side. The built-in larder and fridge all match beautifully and the room reflects more light, while giving much more practical storage. We made cost-effective choices and are delighted with our final room which we think is very future-proof. Barbora was such a joy to work with throughout, never pushing us towards expensive options. We highly recommend both the company, and the staff of this shop in particular. Oh and John Paul and team did an amazing fitting job.

August 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for returning to leave such a thoughtful review, we truly appreciate it. We’re delighted to hear that Barbora and Craig have continued to support you so well, and that Barbora once again brought joy, care and practical expertise to your design choices.

It’s wonderful to know the new worktop, larder and fridge complement your existing oak pieces so beautifully, and that the space now feels brighter, more practical and future-proof. We’re also thrilled to hear that John Paul and his team delivered a first-class fitting.

Thank you for recommending our Abergavenny showroom and team so highly, we hope you enjoy your transformed kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Buying a fitted kitchen could not have…

Buying a fitted kitchen could not have been easier. From the moment we walked into the showroom in Abergavenny & having looked at many others, we knew who we wanted to design our kitchen for us. Barbora was excellent, listening to what we thought we wanted & guiding us in the right direction concluding in designing the perfect fit for us. Nothing was too much trouble. Our fitter Karl & the team he works with could not have been more helpful. Karl coordinated with all the trades to make sure our fitting went smoothly with minimal disruption to us & project managed everything with Sigma. We are really happy people with a beautiful new kitchen to be proud of. Thank you to all envolved

December 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this wonderful review. We’re delighted to hear that your experience with our Abergavenny showroom made choosing your kitchen feel so easy, especially after visiting other retailers. It’s great to know that Barbora listened carefully to your ideas and guided you towards a design that was the perfect fit for your home, we’ll be sure to pass on your kind words.

Thank you to you for choosing Sigma 3 and for taking the time to share your experience. We’re thrilled that you’re so happy with your beautiful new kitchen and hope you enjoy it for many years to come.

Rated 5 out of 5 stars

Nothing but praise for Sigma3

We recently had our kitchen refitted with SIGMA 3 in Esher
From the initial visit, through the design process , installation and follow up was all around impressive.
The quality of the products, communication ant every stage, the schedule of works and standards of the finish were outstanding.
Customer service, attention to detail and whole experience was superb,
If I had appreciated how seamless the process was going to be I would have done it sooner. I recently went in holiday but couldn’t wait to get back to my new kitchen … that’s a testament to how delighted we are with it.

September 16, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this fantastic review, it’s truly a pleasure to read. We’re delighted to hear that your experience with our Esher team was impressive from the very first visit through to installation and follow-up. It’s wonderful to know that the product quality, communication, scheduling and finish all met such a high standard.

Hearing that you couldn’t wait to return home to your new kitchen is the ultimate compliment and a real testament to the team’s attention to detail and customer care. Thank you for choosing Sigma 3 and for taking the time to share your experience — we hope you continue to enjoy your beautiful new kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 4 out of 5 stars

New kitchen

Sigma was very helpful and supportive through the process so it was easy from design (thanks Joe) to fitting.

October 16, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your review! We’re pleased to hear that the whole process felt easy from design through to fitting, and that Joe was able to support you so well at the design stage. We’ll be sure to pass on your thanks to him.

We hope you enjoy your new kitchen and thank you for choosing Sigma 3.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Sigma 3 Abergavenny

Great experience from the time we stepped through the door to the post installation review.

Products are of great quality.

A special shout out to Lacra for her patience, and who done an amazing job on the designs, and Gareth the fitter, who was an absolute godsend and done a fantastic job.

October 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for taking the time to share your experience. We’re delighted to hear that everything, from your first visit to the post-installation review, was such a positive journey, and that you’re impressed with the quality of our products.

Thank you again for choosing Sigma 3 Abergavenny. We hope you enjoy your new kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Great Experience

Sigma 3 have been a pleasure to deal with. Barbora at the Abergavenny branch listened carefully to our requirements and worked tirelessly to propose a kitchen design that was perfect for us. The delivery and installation was seamless and stress free. Highly recommended.

December 12, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your kind review. We’re delighted to hear that your experience with our Abergavenny team was such a positive one. It’s wonderful to know that Barbora listened carefully to your requirements and worked so hard to create a kitchen design that was perfect for you.

We’re also pleased that the delivery and installation went smoothly and stress free. Thank you for the recommendation — we hope you enjoy your new kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Janet and Kevin Williams

We recently purchased fitted wardrobes from Sigma 3. From our initial visit to the showroom to completed installation I can only endorse this company.
We had the design which met our expectations, we received clear communication with the company throughout, and most importantly the wardrobes, when installed, looked better than we could have imagined.
I would like to thank Bryony and Tony at Sigma and Simon (fitter) for a first class job.

December 12, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to leave this lovely review. We’re delighted to hear that your experience with Sigma 3, from your first showroom visit through to installation, was such a positive one, and that the finished wardrobes exceeded your expectations.

Thank you again for your recommendation, we hope you enjoy your new fitted wardrobes for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Highly Recommended

We are thrilled with our new kitchen and had a very positive experience throughout the process. From our initial visit to the Colchester Avenue showroom, where Dawn and Dean were extremely helpful, knowledgeable and patient, with no pressure to sell to Dean’s design which reflected our needs. Mike and his team of tradesmen were professional, friendly and turned up when scheduled, helping us create the high quality kitchen of our dreams. Thank you and well done Sigma 3.

October 17, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this wonderful review. We’re delighted to hear that your experience was positive from start to finish, beginning with your visit to the Colchester Avenue showroom. It’s great to know that Dawn and Dean supported you with patience, knowledge and no pressure, and that Dean’s design truly reflected your needs.

Thank you for choosing Sigma 3 and for the recommendation.

- Cassie, the Sigma 3 team

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