Sigma 3 Kitchens Reviews 2,612

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The design service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach that transformed their ideas into reality. The quality of the product, particularly the kitchens, consistently exceeds expectations, with consumers noting the high-quality finish and durability. The overall service provided is often described as excellent, with many reviewers highlighting the efficiency and seamlessness of the entire process from design to installation. However, some customers also noted issues with specific product components, such as the coating on kitchen doors detaching from the MDF board underneath.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and outstanding... See more

Service

Customers consistently report outstanding service from start to finish, highlighting the professionalism and... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that the quality of their kitchen... See more

User experience

People report positive experiences with the user experience, often describing the entire process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As with any major project a couple of issues arose, however Sigma communicated and dealt with everything and never left us waiting for a call or assistance, they were excellent. Barbora designed ou... See more

Company replied

Rated 5 out of 5 stars

Great high quality kitchen. Emma,the designer was very helpful from my initial thoughts to the final design. The installation was managed seamlessly by David and brilliantly fitted with great accurac... See more

Company replied

Rated 5 out of 5 stars

We purchased a property which needed complete renovation and went to Sigma 3 to design, supply and install the Kitchen and Utility Room. This proved to be a very good decision. The designer (Kati... See more

Company replied

Rated 5 out of 5 stars

Sigma Kitchens designed and installed my kitchen and it's wonderful! The design service was easy, relaxed and I didn't feel any pressure to buy or choose particular products. The fitting b... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Sigma 3 Kitchens

Written by the company

Start your journey to your dream luxury fitted kitchen with Sigma 3. We offer amazing choice, with collections of over 400 kitchen styles, over 80 colours and finishes, and 19 kitchen cabinet colours. Make the most out of your space with our 14,000+ cabinet configuration options, which our expert designers can use to create a kitchen that is perfect for your lifestyle and budget. We have 6 kitchen showrooms in Swansea, Cardiff, Newport, Abergavenny and Esher. All our kitchens are made in the UK, in our factory just outside Cardiff, and have been since 1975. We are a family run business and we take enormous pride in our kitchens. From your initial kitchen design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family. We not only make amazing kitchens, we also offer Fitted Wardrobes from just £1,000, that will allow you to transform your bedroom into a bespoke, stylish and practical space.

Sigma 3 Kitchens

Written by the company

We love making, designing and fitting dream kitchens for our happy customers.
We believe that purchasing a new kitchen for your home should be an enjoyable experience. From your initial design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Rated 5 out of 5 stars

Great job

Great job. The fitter was very efficient and determined to overcome any difficulties. Very pleased with the result.

August 11, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your review! We’re really pleased to hear that your fitter worked efficiently. It’s great to know you’re happy with the final result, we hope you enjoy your new Sigma 3 kitchen!

- Cassie, the Sigma 3 team.

Rated 5 out of 5 stars

Really happy with our new kitchen

Really happy with our new kitchen. Dean at sigma was so helpful and designed a fantastic kitchen for us. Everyone from builders, plasterer and painter were so friendly and knowledgeable. Definitely recommend them.

October 20, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your lovely review! We’re delighted to hear how happy you are with your new kitchen and that Dean was able to create a fantastic design for you.

We really appreciate the recommendation and hope you enjoy your beautiful new kitchen for many years to come!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

We love our new Sigma3 kitchen

We love our new Sigma3 kitchen. 😍 The Abergavenny branch was so helpful and friendly. We had great support the whole time, from the initial consultation through to the finish. We mainly dealt with Lacra (designer) and David (installation managers), but the other staff in the showroom were also always very welcoming and chatty whenever I called in. You always felt they actually listened to what we wanted and didn’t try to push something outside of our price-range, which was very important to us as we really didn’t have a big budget. I must also mention the fitter that Sigma3 used, Jamie Webb, who was superb! The installation was so quick, beautifully crafted and Jamie was a pleasure to have around. A very skilled craftsman who easily solved a couple of problems with the inevitably wonky walls in an old house! We have felt in very safe hands through the whole process! Thank you, Sigma3 🙏🤗

December 9, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this heart-warming review, it’s wonderful to hear how much you’re enjoying your new Sigma 3 kitchen! We’re delighted that the team at our Abergavenny showroom made the whole experience feel friendly, supportive and genuinely tailored to your needs, especially with a set budget in mind.

Thank you again for trusting us with your kitchen and for taking the time to write such a thoughtful review. We’re so pleased you felt in safe hands from start to finish, and we hope you enjoy your new space for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Professional, skilled and great comms. Recommend.

We bought a kitchen from Sigma 3 in Esher earlier this year. Alex the designer was very professional, knew the products well but beyond that he was attentive to our needs. He happily designed a bike wall for us using materials and shelving I’d found elsewhere and incorporated it into the look and feel of the whole space. His attitude and skills were amazing. Our kitchen arrived when it was due, no problems. Chris was assigned as our fitter and skilfully removed the old kitchen, stacked it neatly to be cleared by the team, and worked his butt off with a calm and professional manner. He was talented in all aspects of the build, respectful and never gave us any cause for concern. He asked where we wanted lighting etc positioned and everything was spot on. The electrician was great as was the painter they recommended to finish the job. We LOVE our new kitchen and are looking forward to hosting our first Christmas in it soon!

I would (and have) recommend Sigma 3. (Their quote was surprisingly cheaper than Wren too!!)

May 30, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this fantastic and detailed review, it truly means a lot. We’re delighted to hear how well your experience with our Esher team went, from Alex’s thoughtful and creative design work to the smooth delivery and installation.

Most importantly, we’re so pleased you love your new kitchen and that it’s ready to host your first Christmas, what a special milestone.

Thank you again for choosing Sigma 3 and for recommending us to others. We hope you enjoy your beautiful kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Excellent product and service


I purchased a new kitchen from Sigma in May which was fitted in September. At the Swansea branch my point of contact was Morgan Leyshon.

From the start of the design with Morgan through to delivery and fitting of my new kitchen, the process was simple and seamless. Morgan and his colleagues would always keep in touch with me about any updates and were always extremely helpful in answering any questions but also when the inevitable delays happen when renovating a home.
Safe to say my kitchen is my favourite room in the house now and I am beyond happy with the design thanks to Morgan. I would highly recommend Sigma kitchens

December 8, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that your experience with our Swansea branch was so smooth from design through to installation. It’s wonderful that you felt well-supported throughout, especially during the inevitable ups and downs of a home renovation.

We’re thrilled that your new kitchen has become your favourite room in the house, and that Morgan’s design made such an impact. We’ll be sure to pass on your kind words to him and the team.

Thank you again for the recommendation, we hope you enjoy your beautiful kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Great products and service

County Kitchens in Esher were professional, friendly and helpful all the way through the process of designing and installing my new kitchen . I dealt with Phil in Esher who was full of good advice and product knowledge. Ralph then managed the installation process and was also very helpful and thorough . The kitchen was delivered when expected and Chris fitted it very well - clearly very experienced and knows what he is doing . I happily recommend them all and if I ever need another kitchen I would definitely return to County Kitchens.

July 25, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for sharing such a lovely review. We’re delighted to hear that your experience with the team at our Esher showroom was so positive from start to finish. It’s wonderful that Phil’s advice and product knowledge helped guide your design decisions, and that Ralph managed the installation with such care and attention.

Thank you again for the recommendation. We’re grateful for your trust, and we’d be delighted to welcome you back if you ever need another kitchen in the future.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Perfect

Everything from design to quality, to staff to after sales , can’t thank you enough

September 22, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind words! We’re thrilled to hear that you’re happy with every part of your experience, from the design and quality to our team and aftercare. It means a lot to us, and we hope you enjoy your kitchen for years to come!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Superb support from Lisa in the…

Superb support from Lisa in the showroom and Craig in our house. Great communication and a pleasure to deal with. Slightly complicated design (our choice!) so when things didn’t always go to plan, Craig was first rate in sorting.
Thanks

November 24, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for sharing your experience! We’re delighted to hear that Lisa and Craig provided such excellent support throughout your project. It’s great to know that even when the design posed challenges, Craig handled everything so professionally.

We’re thrilled that the process was smooth and enjoyable, and we hope you continue to love your new kitchen!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Fabulous kitchen design

We had a great designer, Jose, who understood our requirements and developed a unique design that we wouldn’t have thought of. Delivery was on time. We used our own builders as we were repositioning the kitchen. We are really pleased with the final result.

August 29, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely review! We’re delighted to hear that Jose understood exactly what you needed and created a design that felt both unique and perfectly suited to you. It’s great to know everything arrived on time and that the project came together smoothly with your own builders.

We’re really pleased you’re so happy with the final result, we hope you enjoy your new kitchen for many years to come.

Rated 5 out of 5 stars

Kitchen…

After visiting several kitchen showrooms, we were truly impressed by the exceptional quality and standards at Sigma 3. We went to the Culverhouse Cross store and met Martin, who listened carefully to our ideas and transformed them into a design that exceeded our expectations. From the layout to the colour choices, everything was absolutely perfect. Nothing was too much trouble for him. We then had the pleasure of Kristian, the kitchen fitter, whose craftsmanship and attention to detail was outstanding. The entire experience was seamless would highly recommend.

October 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this fantastic review. We’re delighted to hear that your visit to our Culverhouse Cross showroom stood out after exploring other options, and that Martin was able to turn your ideas into a design that exceeded your expectations, we’ll be sure to share your kind words with him.

Thank you again for the recommendation, we hope you enjoy your new kitchen for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Highly recommended

We are thrilled with our new kitchen from Sigma 3 Esher branch. It was a daunting project, but we always felt in expert hands. The designer Melina, instantly 'got' us and was able to turn our vague ideas into something beautiful and practical. She has a great eye and spotted details we hadn't considered that have made a huge difference. She also was very generous in helping us make choices about things that were outside of Sigma's The design process was super straightforward as was the installation, which was completed in 5 weeks, including some minor building work, over the summer. Chris, the installer was brilliant and as non-invasive as is possible. By far the smoothest and easiest renovation project we've ever completed. The final result has transformed our most used space into somewhere we all want to spend more time.

August 27, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to share this wonderful review. We’re delighted to hear that your project with our Esher team felt smooth and reassuring from start to finish. It’s fantastic that Melina understood your ideas so effortlessly and helped bring them to life with such care and creativity, we’ll be sure to pass on your kind words. Hearing that this has been your easiest renovation yet, and that the finished kitchen has transformed your home, truly means a great deal to us.

Thank you again for choosing Sigma 3, we hope you enjoy your beautiful new space for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Dream kitchen from dream company

Fantastic service from a supportive friendly company, from visit one to the final day and photo taking they’ve answered every question (even the silly ones) and gone over every detail with us. Special thanks to Ryan and Louise in store and Nigel our fitter who all went above and beyond to give us the kitchen of our dreams

September 30, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for this wonderful review! We’re delighted to hear that your journey with us, from the very first visit to the final photos, was such a positive experience. It’s great to know that every question was answered and every detail taken care of.

A special thank you for recognising Ryan, Louise, and Nigel, we’ll be sure to pass on your kind words. We’re thrilled to have played a part in creating your dream kitchen, and we hope you enjoy it for many years to come.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Our experience of buying a kitchen with Sigma 3

Our experience of buying a kitchen with Sigma 3 was excellent from start to finish. The whole Sigma 3 team, from Joe helping us with the design to Ed and Louise keeping us informed right through the process and everyone involved with the fitting, particularly Kevin and Greg. All time schedules were met and everyone punctual. Most importantly, very pleased with the end result

November 14, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for sharing your experience! We’re thrilled to hear that your journey with Sigma 3 went so smoothly. It’s wonderful to know that everything ran to schedule and that you’re so pleased with the finished kitchen. Enjoy your beautiful new space!

— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Our experience with Sigma 3 was 1st class

Our experience with Sigma 3 was excellent from start to finish. Ryan and Louise from the Culverhouse Cross branch kept in touch right through from start to finish.
Ryan’s design was exactly what we wanted and included all new appliances. Time schedules were supplied for removal of old and delivery of the new Kichen, including associated works before the start date,which was really helpful.
The kitchen was well fitted by Morgan and exactly as per the design. We’ve had lots of comments about how well it’s been finished.

September 22, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to share your experience! We’re delighted to hear that your journey with Sigma 3, from Ryan and Louise’s support at Culverhouse Cross to Morgan’s excellent fitting, was so smooth and enjoyable. It’s wonderful to know that the kitchen was delivered exactly as designed and that the time schedules and attention to detail helped make the process stress-free. We hope you enjoy your beautiful new kitchen for many years to come!

— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

I absolutely love my new kitchen

I absolutely love my new kitchen! Tom my kitchen designer, in the Swansea showroom, really listened to what I wanted and how I use my kitchen. The design is totally me and exactly what I wanted. The fitters were brilliant. They also arranged for extra work to decorate, do the flooring and revamp electrics. They put in so much effort and graft to get it all sorted (SJM carpentry and DC-10 electrical services) to the timetable. The quality of the kitchen is fantastic, choice of colours and styles were great, meaning I could get exactly what I wanted. I love my full size pantry cupboard and the extra features in the draws that make storage of all my kitchen equipment so easy. From the start to finish I feel that sigma 3 really listened to me and made every effort to sure my dream could be realised within the budget I had. They gave me good advice throughout. So thanks to Tom, Jason, Simon, Simon and Jamie for making my kitchen dream a reality. I would absolutely recommend them all.

October 3, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to share this fantastic review. We’re over the moon to hear how much you’re loving your new kitchen!

It’s wonderful to hear that Tom and the Swansea team really understood what you were looking for and created a design that feels perfectly “you”.

Your new pantry and storage features sound like they’re already making life easier, which is exactly what we love to hear. Thank you again for trusting us with your project and for recommending us — it truly means a lot to the whole team.

We hope you enjoy your beautiful kitchen for many years to come!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Superb designer!

The standard of service was excellent across all services, starting with contact in store and booking with our designer. This process was all about us every step of the way. We don’t have the biggest of rooms, so the use of space was essential. This included the kitchen, dining area and audio/visual area in living room. The designer offerred solutions we would not have thought of.
The only suggestions I can make to Sigma3 and customers is to pay more attention to caring for your surfaces and products. This has taken us a little time get to the best solutions.

November 30, 2024
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for taking the time to share your experience! It’s wonderful to hear that you felt supported from the very first visit and that the whole process stayed focused on what you needed. Making the most of a smaller space can be a real challenge, so we’re delighted that the design solutions worked so well for your kitchen, dining area and living room.

We really appreciate your suggestion about surface and product care, too — it’s valuable feedback and helps us continue improving the experience for future customers.

Thank you again for choosing Sigma 3, and we hope you continue to enjoy your beautifully designed space!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

We love our new kitchen!

We had an excellent experience with Sigma 3 kitchens and absolutely love the finished product! The design process was super easy and Melina was excellent at giving advice as we aren't the most creative! The installation process was very quick and done to a really high quality. We loved everything so much we have asked Melina to design a bar cabinet area for us, which we already love and she knew exactly what we wanted. Thank you!

April 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for sharing your experience! We’re thrilled to hear how much you love your new kitchen. It’s wonderful to know that Melina made the design process feel easy and that the installation lived up to your expectations.

We’re especially happy you’ve come back to design your new bar cabinet area — that really means a lot, and Melina will be delighted to hear how perfectly she captured your vision.

Thank you again for choosing Sigma 3! Enjoy every moment in your new space.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Highly recommend

Jon, Edward and the team at sigma3 Cardiff have been amazing from start to finish.
Helping us create the kitchen dining space we dreamed of, at the highest quality and within our budget. The customer service has been second to none and we will be highly recommending them to all our family and friends.

November 3, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful feedback! We’re delighted to hear that Jon, Edward and the Cardiff team helped bring your dream kitchen-dining space to life, all while keeping everything on budget.

It’s great to know the service you received felt second to none, the team will be so pleased to hear it.

Thank you for choosing Sigma 3 and for recommending us to your family and friends!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Superb kitchen

Superb kitchen, quality and stylish hardware built to last. Superb customer service. Attention paid to every detail and custom solutions for awkward spaces realised beautifully. Excellent design of small space for optimal storage. Slick, sturdy build and stunning coloured cabinets look even better than anticipated. Top notch, worth every penny. A kitchen to enjoy for many years to come.

November 17, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for sharing this wonderful feedback! It’s amazing to hear how much you’re loving your new kitchen. We’re delighted that the quality, styling and colour choices have exceeded your expectations, and it means a lot to know you felt well looked after throughout the process.

Enjoy your beautifully designed space for many years to come and thank you again for choosing Sigma 3!

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Incredible service

Incredible service, wonderful product and efficient and well communicated fitting. Thank you.

November 7, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed every part of your experience with Sigma 3. It’s wonderful to know that everything ran smoothly and that you’re so pleased with the end result. We hope you enjoy your new space for many years to come!

— Cassie, the Sigma 3 team

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