Sigma 3 Kitchens Reviews 2,612

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The design service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach that transformed their ideas into reality. The quality of the product, particularly the kitchens, consistently exceeds expectations, with consumers noting the high-quality finish and durability. The overall service provided is often described as excellent, with many reviewers highlighting the efficiency and seamlessness of the entire process from design to installation. However, some customers also noted issues with specific product components, such as the coating on kitchen doors detaching from the MDF board underneath.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and outstanding... See more

Service

Customers consistently report outstanding service from start to finish, highlighting the professionalism and... See more

Quality

Clients share positive opinions on quality, with many reviewers stating that the quality of their kitchen... See more

User experience

People report positive experiences with the user experience, often describing the entire process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As with any major project a couple of issues arose, however Sigma communicated and dealt with everything and never left us waiting for a call or assistance, they were excellent. Barbora designed ou... See more

Company replied

Rated 5 out of 5 stars

Great high quality kitchen. Emma,the designer was very helpful from my initial thoughts to the final design. The installation was managed seamlessly by David and brilliantly fitted with great accurac... See more

Company replied

Rated 5 out of 5 stars

We purchased a property which needed complete renovation and went to Sigma 3 to design, supply and install the Kitchen and Utility Room. This proved to be a very good decision. The designer (Kati... See more

Company replied

Rated 5 out of 5 stars

Sigma Kitchens designed and installed my kitchen and it's wonderful! The design service was easy, relaxed and I didn't feel any pressure to buy or choose particular products. The fitting b... See more

Company replied


Company details

  1. Kitchen Supply Store
  2. Bedroom Furniture Store
  3. Kitchen Remodeler

About Sigma 3 Kitchens

Written by the company

Start your journey to your dream luxury fitted kitchen with Sigma 3. We offer amazing choice, with collections of over 400 kitchen styles, over 80 colours and finishes, and 19 kitchen cabinet colours. Make the most out of your space with our 14,000+ cabinet configuration options, which our expert designers can use to create a kitchen that is perfect for your lifestyle and budget. We have 6 kitchen showrooms in Swansea, Cardiff, Newport, Abergavenny and Esher. All our kitchens are made in the UK, in our factory just outside Cardiff, and have been since 1975. We are a family run business and we take enormous pride in our kitchens. From your initial kitchen design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family. We not only make amazing kitchens, we also offer Fitted Wardrobes from just £1,000, that will allow you to transform your bedroom into a bespoke, stylish and practical space.

Sigma 3 Kitchens

Written by the company

We love making, designing and fitting dream kitchens for our happy customers.
We believe that purchasing a new kitchen for your home should be an enjoyable experience. From your initial design, right through to sign-off of your kitchen installation, we offer amazing service – our customers return to us time and time again, and most of our business comes from recommendations from friends and family.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love our fitted wardrobes

We recently had fitted wardrobes installed via the Swansea branch. From start to finish everything was excellent. Eleanor was knowledgeable and helpful and had some great suggestions. The job was surveyed beforehand by Jason who was very thorough and explained the process. Finally a special shout out to Simon who installed the wardrobes and did a fantastic job he is a real craftsman.

November 13, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for sharing your experience with us! We’re delighted to hear how smoothly everything went with your new fitted wardrobes.

We really hope you enjoy your new wardrobes for many years to come, and thank you again for choosing us!

- Cassie, the Sigma 3 team.

Rated 5 out of 5 stars

Very pleased with our new kitchen!

We had a great designer in Ollie Willcox - very helpful and patient. We were extremely pleased with the final result and S3 were very good at dealing with one or two little glitches towards the end

July 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for sharing your lovely feedback! We’re so pleased to hear that you had such a positive experience with Ollie. It’s great to know you’re delighted with the final result, and we appreciate you recognising how the team handled those final little glitches.

We hope you enjoy your new kitchen for many years to come!

- Cassie, the Sigma 3 team.

Rated 5 out of 5 stars

Delighted with My Kitchen

I just wish to thank the whole Sigma 3 team for the amazing experience I received from The Start with Negars design of my kitchen Her knowledge enabling me to make my decisions I was kept up to date at all stages with Edward and Louise’s assistance. The Kitchen Fitters Kevin and Greg did a wonderful job alongside Andy the Electrician Everyone was so professional. Sigma 3 Kitchens are high end quality I would have no hesitation recommending this company

October 6, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Sigma 3 was so seamless and enjoyable. It’s fantastic to know that your new kitchen has met your expectations and that you’re so pleased with the high-quality finish. Your recommendation means a great deal to us, and we hope you enjoy your beautiful new kitchen for many years to come!

— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Excellent kitchen

I chose Sigma 3 kitchens because two friends had each had kitchens fitted by them a few years ago and were full of praise .
Dave and James at the Newport showroom were very helpful from the very first contact and made the design and survey process painless.
Once the work started,every stage was carried out according to the schedule and each of the various teams who undertook the work were diligent,professional,friendly and helpful-as had been promised when the schedule was drawn up.Liaison between them,myself and James ensured a smooth operation.
I am delighted with the finished kitchen and many friends have commented very favourably on its quality and appearance .

August 11, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful feedback! We’re delighted that your experience with Sigma 3 Newport was so smooth and professional. It’s fantastic to hear that every team delivered exactly as promised and that the finished kitchen has impressed not only you but also your friends. We hope you enjoy your beautiful new kitchen for many years to come!
— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Happy Customer!!

We had our wardrobes and kitchen island fitted by Sima 3 Kitchens and couldn’t be happier! From the warm welcome (and great coffee!) when we first arrived, to Ed and Ryan’s fantastic product knowledge and advice, the whole experience was smooth and enjoyable. The fitter did a brilliant job too – really neat and professional. Highly recommend!

August 6, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Sigma 3 was so smooth and enjoyable. It’s fantastic that the fitter did a brilliant job and that you’re delighted with your wardrobes and kitchen island. Your recommendation means a lot to us, and we hope you enjoy your beautiful new space for many years to come!

— Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Jose

Jose, and the Penylan showroom were fantastic! Brought lots and lots of ideas, when we were still in the construction period, very patient going through optioneering, made a number of site visits. Finally, the kitchen looks great, and very happy with the quality of the final product.

November 7, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review. We’re delighted to hear that Jose and the team at the showroom were able to support you throughout your project, especially during the construction stage when plans can change and evolve. It’s great to know that the ideas, patience, and multiple site visits helped you feel confident in every decision. We’re thrilled that the finished kitchen has turned out exactly as you hoped and that you’re happy with the quality of the final product.

- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Great new kitchen

Katie made the whole experience of choosing the right kitchen very easy.
She came to visit us when the kitchen was finished nothing was to much trouble for her or the great team that did the job.

July 23, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely feedback. We’re delighted to hear that Katie made the whole experience of choosing your new kitchen so easy and enjoyable. It’s wonderful to know that she and the rest of the team supported you throughout the process. We hope you enjoy your new kitchen for many years to come, and we truly appreciate you choosing us.
- Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Stress free professional solution.

Delighted that our new kitchen has turned out exactly as Melina predicted and designed. It has been a completely stress free experience from the very initial drop into the showroom up to the final tweak when I requested a slight addition. We love the quality of the products. Richard, the fitter, was great to work with, reliable and tidy, all managed behind the scenes by Ralph. Everyone showed fantastic knowledge of the options available to us and could interpret what we wanted and guide us to the best solution. Highly recommend.

October 23, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind words! We’re delighted to hear that your experience was completely stress free and that Melina’s design delivered exactly what you hoped for. It’s great to know that Richard and Ralph helped make everything run smoothly behind the scenes and that you’re so happy with the quality and final result. We truly appreciate your recommendation and hope you enjoy your beautiful new kitchen for many years to come!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

This company does everything right

This company does everything right. The kitchens are of good quality, the sales staff put the customer's interests and budget first, the kitchen is delivered with all precautions to protect your property, the kitchen fitters work according to schedule, and their work is of a very high standard. Needless to say, all the staff are very helpful and go the extra mile.

October 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your lovely feedback! We’re thrilled to hear that every part of your experience met your expectations. Our team takes great pride in providing high-quality kitchens and outstanding customer care, so it’s wonderful to know this came through at every stage. Enjoy your new kitchen, and thank you again for choosing Sigma 3!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

High quality service and kitchens

Thoroughly professional service at all stages of the project. The whole team provided a quality service from the initial enquiry, to design and fitting. I’m so pleased I chose Sigma Kitchens.

October 31, 2024
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience throughout your journey with Sigma 3. It’s wonderful to know our team’s professionalism and attention to detail stood out, and that you’re so happy with your new kitchen. Enjoy your beautiful new space, and thank you again for choosing Sigma 3!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

We had an all round positive experience…

We had an all round positive experience with Sigma. Starting with the initial visit to the show room where there was no pressure to sell, just being helpful. When the work started, everything happened when Sigma said it would. No drama, just getting on with it. It was very useful having a supervisor on the job, Mike, who insured the smooth running of the installation.

July 14, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your lovely feedback! We’re so pleased to hear that your experience with Sigma 3 was smooth and positive from start to finish. It’s great to know that you felt supported from your first visit to the showroom right through to installation, without any pressure or hassle. We’ll be sure to pass on your kind words to Mike – he’ll be delighted to know his supervision helped everything run seamlessly. Enjoy your new kitchen, and thank you again for choosing Sigma 3!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Would definitely recommend Sigma 3

Our designer, Rebecca at Culverhouse Cross, listened to our requirements for a new kitchen and produced a layout and computer image that ticked all our boxes and fell within our budget. Everything progressed on time with first class communication between the various parties and ourselves. The finished article and its quality is beyond our expectations, with there being professional service throughout. All staff and tradesmen were a pleasure to accommodate and went the extra yard to oblige.

October 19, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for your wonderful feedback! We’re delighted to hear that Rebecca and the Culverhouse Cross team delivered a design that met all your needs while staying within budget. It’s fantastic to know that the whole process ran smoothly with great communication and that the final result exceeded your expectations. We’ll be sure to share your kind words with everyone involved, they’ll be thrilled to know their efforts made such a difference. Enjoy your beautiful new kitchen!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Quality Kitchen for < £10k

I have a small kitchen and went for the most basic of Sigma3's range of units topped with a granite work surface - and the result was a kitchen that doesn't disappoint! I kept all my previous appliances and Barbora designed a kitchen around those. All for under £10k (-supply only) - which about what Howdens quoted!

What stood out was the number of home visits to check (-and double check) it would fit precisely and, if not, suggest further tweaks to make it so.

Really pleased with how it turned out!

September 22, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your kind review! We’re delighted to hear that Barbora was able to design a kitchen that perfectly fit your space and existing appliances, all within budget. It’s great to know that the home visits and careful attention to detail ensured everything fitted precisely. We’re thrilled you’re so pleased with the finished result and hope you enjoy your beautiful new kitchen for many years to come!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

This was our second sigma kitchen

This was our second sigma kitchen, we had a first class service last time so when we moved house it was a no brainer to use sigma again. Our designer was the lovely Negar at Culverhouse Cross who created a wish list with us and produced a very realistic computer image of our dream kitchen . The kitchen delivery was on time and Mark, a sigma recommended fitter did an amazing job installing it in just 6 days. We are now the proud owners of a fabulous top quality Sigma kitchen which we can't wait to enjoy. A great professional service from start to finish!

October 18, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re thrilled that you chose Sigma 3 again for your new home, that’s the best compliment we could receive. It’s fantastic to hear that Negar helped bring your dream kitchen to life and that Mark’s craftsmanship made the installation process so smooth. We hope you enjoy every moment in your beautiful new kitchen, and we truly appreciate your continued trust in Sigma 3.

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

We were very impressed with the quality and service

We were very impressed with the quality of the service- from the product knowledge and understanding of our needs from Joe who designed the kitchen to the delivery team who were excellent. We fitted the kitchen ourselves and were very happy with the support from James who went above and beyond. The quartz work surfaces are stunning and we are extremely pleased with the finished kitchen. It is everything we hoped for. We visited several kitchen design places but Sigma 3, although a bit more expensive, were well worth the extra for the quality product and the support.

August 1, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for sharing your lovely feedback! We’re delighted to hear how impressed you were with both the quality of your new kitchen and the service you received. It’s wonderful that Joe’s design expertise and James’s ongoing support made the process so smooth, we’re thrilled you love your stunning quartz worktops. Your kind words about the value and quality mean a great deal to us. Enjoy your beautiful new kitchen!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

New Kitchen From Sigma 3 Newport

We’ve recently had a new kitchen from Sigma 3’s Newport branch! Fantastic service & communication from start to finish! We had a meeting with Dave who discussed our ideas and options available and put these into a design we were super happy with. The process was very smooth and they kept us up to date with progress, dates and what to expect. When the kitchen was delivered, our assigned fitter Andrew was very friendly, easy going and done a great job fitting the kitchen. We had one damaged panel arrive, this was quickly rectified and a new one sent out, Andrew returned to fit this with zero hassle. James that was overseeing our kitchen project, kept in contact throughout and made sure we were happy with everything! We honestly cannot fault Sigma 3 Newport whatsoever, thank you again, very happy customers!!

September 15, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with the Sigma 3 Newport team was such a positive one from start to finish. It’s great to know that Dave brought your ideas to life in the design stage, and that Andrew and James ensured everything ran smoothly throughout the installation. We’re especially pleased that any small issues were handled quickly and hassle-free. Enjoy your beautiful new kitchen. Thank you for choosing Sigma 3!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

New Kitchen installed July 2025

At some point in January 2025 I booked a design appointment with Sigma 3 to replace my kitchen. Dean came to my house and I explained what I wanted. The team created a design that suited all my needs and came within budget. I went through Sigma to get a tradesman. The tradesman, Mike, was very efficient and completed all works to schedule with his team. I’m very happy with the final result. I have a brighter, more useful kitchen than I had before.

July 14, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you for sharing your experience! We’re so pleased to hear that Dean and the team were able to create a design that suited your needs and budget perfectly. It’s great to know that Mike and his team completed everything efficiently and to schedule. We’re delighted that you now have a brighter, more functional kitchen you love, enjoy your new space!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

My fabulous new kitchen

This is my second sigma kitchen I've had and yet again it didn't disappoint. Dean and Craig at Colchester avenue have been absolutely fantastic throughout the whole process from design to choosing the right appliances and the right units to give a really top quality, high end feel at a very competitive price. If you're in the market for a new kitchen go and have a chat with Dean and let him work his magic you won't be disappointed. Lastly a big thank you to chris. The master tradesman who was my fitter. Well done the whole team

September 29, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your amazing review and for choosing Sigma 3 again, it means a great deal to us that you returned for your second kitchen. We’re thrilled to hear that Dean and Craig at our Colchester Avenue showroom provided such fantastic service and helped you create a beautiful, high-end kitchen that perfectly fits your needs. It’s also lovely to hear that Chris impressed you with his craftsmanship and attention to detail. We’ll be sure to pass on your kind words to the whole team, they’ll be delighted!

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Quality kitchen with excellent customer service

We recently bought a kitchen from Sigma 3 Colchester Av Cardiff. From start to finish the staff have been fantastic and always happy to help; Tabitha during the design/costings, Matthew final measurements and comms during fitting and Dennis did an amazing job with the kitchen fitting itself. The quality of the kitchen is excellent and we are thrilled with the end result. Would highly recommend Sigma 3 to anyone wanting to get a quality kitchen fitted.

July 25, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your fantastic review! We’re so pleased to hear that you had such a positive experience with our Colchester Avenue team. It’s wonderful to know that Tabitha, Matthew, and Dennis all played a part in delivering your dream kitchen and that you’re delighted with the quality and finish. We really appreciate your recommendation and your kind words.

– Cassie, the Sigma 3 team

Rated 5 out of 5 stars

Sigma the best.

Excellent service from start to finish. Quality is exceptional with a vast choice of colours and finishes. Very friendly and knowledgeable kitchen designer just a phone call away if any issues.

August 11, 2025
Unprompted review
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Reply from Sigma 3 Kitchens

Thank you so much for your wonderful review! We’re delighted to hear that you’re so pleased with your new kitchen and the service you received from start to finish. It’s great to know that you found our designer helpful and that the quality and choice exceeded your expectations. We really appreciate your kind words and recommendation.

– Cassie, the Sigma 3 team

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