Also trading under Also selling under the name of homepetessentials Woodpecker Premises Belfont Trading Estate Mucklow Hill Halesowen B62 8DR 0121 550 4909 Avoid like the plague, placed an or... See more
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Ordered a double mug press on 3rd May, advised it was despatched on 4th and given tracking number.... phoned today as no movement on the tracking to get a message back saying out of stock. Advised I c... See more
SCAMMERS!! I brought a 4 piece garden set from these absolute jokers and was sent a smashed up table. Customer service is a joke, don't answer the phones, ignore in app messages and leave you sat ther... See more
I purchased a 8 piece garden furniture set in black with beige cushions was sent a light grey Phoned up the company and they are now sending me out the black one what I originally ordered
Company details
Written by the company
SignzWorld is the premium choice for all things cutter and vinyl. We operate Independently to provide you with the greatest choice at amazingly low prices.
Contact info
Woodpecker Premises, Unit 1 Belfont Trading Estate, Mucklow Hill, B62 8DR, Halesowen, United Kingdom
- 01215504909
- support@ukcutter.co.uk
- signzworld.co.uk
2.2
Poor
922 reviews
Hasn’t replied to negative reviews
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Consistently great service!
I have now used Signzworld several times both on eBay and direct, and they have always provided a rapid and efficient service.
September 21, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
All good as usual.
September 18, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
Always a pleasure to trade with…
Always a pleasure to trade with Signzworld, always helpful and great prices
THANK YOU
September 16, 2021
Reply from Signzworld
Thank you John for the great review and feedback again, see you again soon, SW
One stop shop for everything…
One stop shop for everything sublimation. Great service, quality products and speedy delivery.
September 14, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
Forth order from signzworld
Forth order from signzworld, and no problems, quick service as always.
September 13, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
Great service and products
The team is very helpful, the product quality hasn’t let me down.
September 8, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
100% GOOD PRICE QUALITY PRESS
September 4, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
The wrong vinyl was sent
I have always had good service from them and always found them very helpful. The wrong vinyl was sent. The faf to send it back wasn’t worth it. They Wanted a picture or the item plus picture of the package label emailed before they decide what to do. Wasn’t damaged (in which case I could understand pictures) just the wrong item sent. Since writing the revue they have called me and apologised for the service received. They have also reimbursed me for the product without return. Well done.
September 2, 2021
Reply from Signzworld
Thank you for the great review and feedback, Sorry for the pictures request as it is used to show our warehouse and suppliers for improvements, see you again soon, SW
Always dispatches quickly and products…
Always dispatches quickly and products are really reliable and good quality. Always responsive to messages and queries.
August 29, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
always great to deal with
always great to deal with. They sort out any problems quickly and politely. Can't fault this company!
August 28, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
I can always rely on them!
August 23, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SWp
Although one of the items sent was not…
Although one of the items sent was not correct, meaning I received the same item twice. They were able to explain that the same stock must be in two different locations. So of course that is no problem? (irony alert)
August 23, 2021
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW0
Very happy customer
Very happy customer. Great customer service and communication. Would highly recommend.
August 20, 2021
Unprompted review
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW
PROBLEM SOLVED
Had a problem, now resolved thanks to Martin. Would now recommend. Good customer service
August 20, 2021
Unprompted review
Reply from Signzworld
Thank you for the great review and feedback, see you again soon, SW0
Poor aftercare
Got to say I am severely disappointed with the customer service from Signzworld. A year ago I bought a press, after 10 uses or so the press started to become impossible to use. It was taking two people to clamp it down if we dared to press more than one product.
It took over a month of speaking to them before they would accept the return. Owing to COVID and other issues, the press is now back with them and they have sent a video, of the press apparently working. Despite it being switched off in the video and not in real time scenario.
Absolutely disgusted with how I've been treated.
August 18, 2021
Unprompted review
Reply from Signzworld
Hi Ste.
I'm sorry you felt the need to leave this review and as discussed in detail on the telephone and the correct operation for the adjustment of the press which did not have any issues once our technicians inspected and tested it, I hope everything was explained to your satisfaction and the returned press is still operating as it should, if you have any further questions please feel to contact us and we will be more than happy to advise.
Thanks
Rob Lloyd
Customer Care Manager
Total mess on send out broken goods…
Total mess on send out broken goods then try to get you to pay more for different ones. Better off using wish avoid
August 16, 2021
Reply from Signzworld
Good morning.
Apologise for the original issues and as we discussed via our support@ukcutter.co.uk the issue was resolved and thank you for your understanding.
Rob
Double mug press
Double mug press: one side blew after 11 mugs, the other side blew after 2 mugs. Company were not helpful, just told me to buy another, which I did but never used it. What they said was a consumable included the metal integral part of the machine. No way could I recommend them.
August 14, 2021
Reply from Signzworld
Good morning.
I'm sincerely sorry that you have had some issues with your press and unfortunately the mug mats or mug attachments are a consumable item as with any supplier, these items are interchangeable and also replaceable once they have come to the end of their life cycle and therefore are only covered for the first 30 days from receiving the delivery, If you would like to discuss this issue please email us at support@ukcutter.co.uk F.A.O Rob and I will look into the original conversation and be more than happy to try to advise or resolve where possible.
Kind Regards
Rob Lloyd
Customer Care Manager
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