Simba Car Hire Reviews 

Great price for their rental hence we went with them. Their service was great and process of pickup and drop off was so easy and they offered us free shuttle as well.

Very good Car. We had a great family time. Aircon, comfy moving under any whether, enough room for luggage, very economic hibrid option. Good experience and convenient for a first time visiting in Cairns.

We have used Simba a number of times now when visiting Adelaide, we cannot fault the service or staff.
Excellent cars and no hassle, just great customer service from the team.
We will use them again next time.

Service was amazing and the car we received was exactly what we wanted and I’m immaculate condition. Would recommend!

Quick and easy airport shuttle. Friendly staff for car pick up. Quality cars ready for use.

👍 Seamless, shuttled on request for pick up, vehicle was near new, shuttled to airport on arrival at depot, staff service was excellent and informative.

Excellent service at the branch, car was fantastic

Very easy from start to finish. Quick check-in and drop off, no fuss. The way car rental should be.

That was the best hire car company I have ever used so would be more than happy to recomonded them to anyone

Seamless pick up and transfer from the airport terminal to the car hire office. We spent a bit of time at the office working out insurance (would recommend making sure you book insurance directly through Simba). The cars we hired were pretty new, clean, and had low mileage. Drop off was a breeze, with immediate transfer back to the airport. Thanks Simba!

When I returned the car and checked the car they just told me to get to there office without further investigation or inspection because they found out a scratch on the car and they think it's new I told them it's an old one and I showed them the picture they started raising there voice later then they found out it was an old one. Get me frustrated when they said that without me asking if it's a new or old one.

Easy transfers from airport to pick up vehicle. The car was clean and the staff were very polite and respectful.

Another wonderful experience with Simba. Helpful staff, easy airport transition. No hidden fees or surprises.

Almost brand new car, exactly the requested model. Friendly and helpful staff.

The staff were fantastic. The car was sensational. Shuttle service was excellent . Would highly recommend.

Easy to follow pick up, drop off
Quick service
Great price

Affordable car hire. Good airport transfer to and from Cairns airport. No fuss check in and friendly customer service. Would use again. Thank you.

We arrived at the office and there was only one agent on duty. We had to wait about 15 minutes. The guy said he was alone which wasn't the case as another colleague came out about 5 minutes after we were seen. The agent, misquoted us for additional cover. Then we said we would like to reduce the length of the hire. To start with he said it would be difficult because we hadn't hired it direct with Simba. And so there may be a problem with the 'hiring agent' i.e. Airport Rentals. When I pressed him and asked him whether Simba would have an issue with a partial refund, he said no. We would get the refund from Simba but that we would have to write to Airport Rentals. So we changed our booking and reduced the days. If he had said Simba would refuse to do a partial refund we would have held onto the car. NOW, Simba are saying that they won't do a partial refund because they will have lost revenue, even though Airport Rentals don't seem to have a problem with it. This is unacceptable to us as the Simba agent gave us totally inaccurate information, and horrendous customer service, which they claim is at the heart of their business. And I quote the sign in their office: "Customers are the heart of our business. We place our customers at the centre of everything we do, wowing them with exceptional service and memorable experiences. They are the heart of our business". We were not wowed, and the experience was memorable for all the wrong reasons. The car itself was absolutely fine! Everything else was far from fine, and now I have to fight to get our money back. As a result I am likely to cancel my 2 week rental via Airport Rentals for the North Island, NZ (because of the 3rd party issue) and will definitely never use Simba again. Moral of the story - don't change your length of booking at the office, or better still - don't use Simba at all

Great car hire experience at Adelaide airport. Shuttle was quick and easy. Excellent price. This was my third experience with Simba and I'll book again in the future