Simply Insurance Services LTD Reviews 

1,061
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often going above and beyond. Many highlight the exceptional customer service, noting that team members are knowledgeable, patient, and explain everything clearly, making the process easy to understand. The renewal and adjustment processes are consistently described as smooth, straightforward, and hassle-free, contributing to an overall excellent service experience. People also appreciate the competitive pricing and great value, often finding policies considerably cheaper than alternatives while still offering comprehensive coverage. This combination of efficient service and advantageous pricing leads many to highly recommend the company.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are consistently... See more

Price

Consumers consistently report positive experiences with pricing, often finding competitive rates and good... See more

Subscription

Customers consistently note positive experiences with subscription renewals, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more

Rated 5 out of 5 stars

Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more

Company replied

Rated 5 out of 5 stars

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them... See more


Company details

  1. Insurance Broker

Written by the company

Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,061)

209 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use this broker,I paid half a…

Do not use this broker,I paid half a years insurance, they cancelled it because I didn't get my ADI licence renewal in time, used one months insurance, they changed me 5 months premium, comission cancelled policy etc, completely a scam

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Usually I get so nervous about who I am…

Usually I get so nervous about who I am going to be speaking to on the other end but Gabrielle made me feel so comfortable speaking to her. She was friendly, approachable, efficient, knowledgeable and not judgmental at all. Everything got sorted without any hassle

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

What can I say literally just renewed…

What can I say literally just renewed my insurance policy i am a car Trader Ian is amazing so professional and got me the best deal. Also customer service is second to none the whole simply Team is excellent this is my 9th year renewal with simply I even got a slightly cheaper quote by £200 with a nother company but decided to stay with simply because they are so Brilliant.
Charles hurst motor company

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

I've had an excellent experience with…

I've had an excellent experience with Simply Insurance. The customer service is outstanding, Chris Brown was so friendly, professional, and genuinely helpful. Anytime I have had a question or needed assistance I have had a quick response and clear guidance - Highly recommend!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Unfortunately the quote this year was…

Unfortunately the quote this year was really higher compared with last year. I was not happy at all, but Chris managed to contact the insurer and reduced the price.
Still a bit higher than last year but more close to the previous year quote.
Thank you for that

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Another year renewed with PIB (formerly…

Another year renewed with PIB (formerly Simply Insurance). Can't thank Nick Parmenter and his team for all the assistance, help and assurance they have given us for many years being covered through them. Look forward to sending more business their way with the commencement of their new Commercial team and the many insurance services they now offer. Thanks team!!!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

I found Chris Brown

I found Chris Brown, Existing Business Team Leader to be extremely helpful and professional throughout the renewal process.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Beat my renewal price by half!

I've been with another company for a number of years now, but their premiums kept increasing year on year. I thought I'd give these guys a try and boy was I surprised. They beat my renewal premium by half and the set up process was simple and easy. Sam Sheed helped me in setting everything up. Quick and easy. Very pleased with the service received so far. Would highly recommend to friends and family.

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Called today to renew my motor trade policy, spoke to Chris who ran through my requirements with me & got me a brilliant level of cover at a great price! Been using simply for years & can't fault them at all, 100% recommend!

August 28, 2025
Unprompted review

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