⭐️⭐️⭐️⭐️⭐️ "Exceptional service from start to finish!" Jake Birrane is hands-down the best insurance broker I’ve worked with. He took the time to really understand my needs, explained my options... See more
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Review summary
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Reviews shaping this summary
Another year renewed with PIB (formerly Simply Insurance). Can't thank Nick Parmenter and his team for all the assistance, help and assurance they have given us for many years being covered through th... See more
I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more
Company replied
Renewing my motor trade insurance was really nice and easy with out any hassle I have been with them for 5 years plus now and I don’t wanna change them at all.Ian Brosan helped me with renewing today... See more
Company replied
Company details
Written by the company
Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.
Contact info
United Kingdom
- simplyinsurance.co.uk
4.9
Excellent
1K reviews
Hasn’t replied to negative reviews
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FromGabrielle have been A+start to finish,Gabrielle have…
From start to finish,Gabrielle have been A+ 😊 Very informative, friendly, and nothing is too much trouble. I feel really secure in the decisions I’ve made, and like Gabriellet took the time to get it just right for what I needed. Would recommend them to anyone!
May 26, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Arron,
Thank you so much for the fantastic feedback. We’re delighted to hear Gabrielle has been A+ from start to finish — informative, friendly, and always willing to go the extra mile. It’s wonderful to know you felt confident in your decisions and that she took the time to tailor everything perfectly to your needs. Your recommendation means a great deal to us.
Sam was very helpful and explained…
Sam was very helpful and explained everything very well I give him 10 out of 10 thank you sam
May 22, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Mutibur,
Thank you for the brilliant feedback. We’re delighted to hear Sam was so helpful and explained everything clearly from start to finish. A 10 out of 10 is high praise, and he’ll be thrilled to know he made such a strong impression. Thank you again for taking the time to share your experience.
Jack was superb with my renewal
Jack was superb with my renewal: )
Extremely articulate and friendly .
Thank you for the impeccable service!
May 22, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Stephen,
Thank you for your wonderful feedback. We’re delighted to hear Jack turned your renewal into such a smooth, friendly, and downright enjoyable experience. His mix of efficiency and charm certainly leaves an impression, and your kind words will make his day. Thank you again.
Good renewal price
Good renewal price, dealt with promptly and quickly, well informed and excellent service all round and would definitely recommend
May 22, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi David,
Thank you for the great feedback. We’re really pleased to hear your renewal was handled quickly, clearly, and at a price that worked for you. Excellent service is exactly what we aim for, so it’s fantastic to know it all hit the mark. We truly appreciate the recommendation.
Reply from Simply Insurance Services LTD
Hi Muhammad,
Thank you so much for the kind words. We’re thrilled to hear you’d highly recommend us — feedback like this really keeps us smiling. We appreciate you taking the time to share your experience.
Gabrielle was very helpful
Gabrielle was very helpful, she explained the differences of the insurance policies, and we chose the right one.
Thank you Gabrielle
May 18, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Jack,
Thank you for the lovely feedback. We’re delighted to hear Gabrielle was so helpful and made everything clear while guiding you to the right policy. She’ll be thrilled to know her support made such a positive difference. We truly appreciate you taking the time to share your experience.
jack was a great help
May 21, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi A Team Cranes,
Thank you for the great feedback. We’re so glad to hear Jack was such a help and made everything nice and easy for you. Your kind words mean a lot to us.
I have just renewed my policy with pib…
I have just renewed my policy with pib as they have been outside last year and were the cheapest quote for this year, my advisor Mel was very professional and a pleasure to deal with. I 100% would recommend this company for all motor trade policies
May 19, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Julian,
Thank you for the fantastic review. We’re delighted to hear you chose to renew with us again and that we could offer the most competitive quote this year. Mel will be thrilled to know her professionalism and friendly approach made the process a pleasure. Your recommendation means a great deal — we truly appreciate your trust in us.
Spoke with Sam Sheed regarding my motor…
Spoke with Sam Sheed regarding my motor trade insurance policy. From start to finish the experience was first class.
He handled everything. Took out policy today. Excellent service.
Peter Elliott Elliotts Motor Co.
May 19, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Peter,
Thank you for the fantastic feedback. We’re delighted to hear your experience from start to finish felt first‑class. Sam will be thrilled to know he made the process smooth, clear, and hassle‑free, and we’re glad your new policy is all sorted. We truly appreciate you choosing us — thanks again for taking the time to share your experience.
Mel was super efficient
Mel was super efficient, polite and helpful, pleasure to talk to!!
Many thanks
Mrs Osborne
May 18, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Mrs Osborne,
Thank you so much for your lovely feedback. We’re delighted to hear Mel made everything smooth, friendly, and genuinely helpful — she’ll be over the moon to know she made such a positive impression. It’s always our aim to make every conversation a pleasure, and your kind words truly mean a lot. Many thanks again.
Been with these now for 3 years
Been with these now for 3 years, just renewed again today and spoke with Mel, who in my experience is fantastic one the best I’ve dealt with, super easy and efficient! All done and renewed within 30 minutes fantastic, thanks again Mel
May 18, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Luke,
Thank you for sticking with us over the past three years — we truly appreciate your loyalty. It’s great to hear your renewal was quick, smooth, and wrapped up in no time. Efficient, easy service is exactly what we aim for, and feedback like yours keeps us smiling. Thanks again for taking the time to share your experience.
Straight forward
Straight forward, good understanding of policy, explained well. Gabrielle Woodward was a pleasure to deal with.
Many thanks.
May 18, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Anthony,
Thank you for the wonderful feedback. We’re delighted to hear everything was explained clearly and made easy to navigate. It’s always a pleasure when great service shines through, and your kind words truly mean a lot. Many thanks for taking the time to share your experience.
Very good service good communication…
Very good service good communication tried to get cheapest price
May 16, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Steven,
Thank you for the great feedback. We’re glad to hear our team kept the communication clear and worked hard to find you the best possible price. It’s always our goal to make things simple, smooth, and kind to the wallet — so we’re delighted it paid off.
I spoke to someone called Chris who…
I spoke to someone called Chris who talked me through and explained in detail. He was patient and made things easy
May 15, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Sam,
Thank you for the great feedback. We’re delighted to hear Chris made everything clear, calm, and easy to navigate. Patience and good guidance are exactly what we aim for, so it’s wonderful to know it landed well. Your review truly brightened our day.
Worked out well...
Customer service and understanding was great. Mel was easy to speak with and understanding. Quick and fast service so I could be back at work.
May 14, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Ryan,
Thank you for the fantastic feedback. We’re thrilled to hear Mel made everything smooth, speedy, and stress‑free so you could get back to work in no time. Glad we hit the mark! Your review genuinely made our day.
The quality of staff
The quality of staff. Jack was exceptional as was Gabbi and Matt in the claims department. They clearly all had a precise understanding of their respective roles and their responsibilities within them.
May 14, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Chris,
Thank you for the lovely review. Our team will be delighted to know their professionalism and precision made such an impact. We’re proud of the crew — they keep everything running like a well‑tuned machine. Your feedback truly brightened our day.
Gabrielle was super helpful and polite…
Gabrielle was super helpful and polite on the phone to us answered all our questions really happy with the service thank you
May 14, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Nick,
Thank you so much for your lovely review. We’re delighted to hear that Gabrielle took such great care of you — she’ll be thrilled to know her helpfulness and warm manner made a difference. We’re over the moon that you’re happy with the service, and we truly appreciate you taking the time to share your experience.
Highly recommended
Highly recommended, very good and professional service. Mr Jack is very helpful.
May 13, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Adnan,
Thank you so much for your wonderful recommendation. We’re delighted to hear you found our service professional and of such high quality. Jack will be especially pleased to know his support made a positive impression.
We appreciate you taking the time to share your experience
Fantastic company always a great…
Fantastic company always a great service and prices I’ve used them for years trustworthy and get the best deals highly recommend them to anyone Chris went above and beyond they are always at the end of the phone for help and advice
May 11, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi B,
Thank you so much for your fantastic feedback. It means a great deal to us that you’ve trusted us for so many years — loyalty like yours is something we never take for granted. We’re thrilled to hear that our service, prices, and reliability continue to hit the mark for you.
Chris will be especially pleased to know he went above and beyond in your eyes. The team prides itself on always being just a phone call away for help and advice, so it’s wonderful to hear that this has made a real difference.
We truly appreciate your high recommendation and look forward to supporting you for many more years to come.
Easy process to renew
Easy process to renew. Saved me a good amount on my renewal
May 12, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi,
Thank you for taking the time to leave us a review. We’re delighted to hear that your renewal was quick and straightforward — just the way it should be. It’s even better knowing we were able to save you a good amount in the process.
We appreciate your trust in us
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