⭐️⭐️⭐️⭐️⭐️ "Exceptional service from start to finish!" Jake Birrane is hands-down the best insurance broker I’ve worked with. He took the time to really understand my needs, explained my options... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Another year renewed with PIB (formerly Simply Insurance). Can't thank Nick Parmenter and his team for all the assistance, help and assurance they have given us for many years being covered through th... See more
I spoke with Gabrielle about my renewal and it was a smooth process. I’ve been with this company for 3 years now and it’s gone down considerably in price each year. When I phoned I was immediately ans... See more
Company replied
I’ve been with Simply Insurance for my motor trade policy for three years now… that’s three years they have been not just slightly, but considerably cheaper than the opposition; and a more complete po... See more
Company details
Written by the company
Welcome To Simply Insurance. We Specialise In Motortrade, Fleet, Courier, Motorbike And Commercial Insurance And More.
Contact info
United Kingdom
- simplyinsurance.co.uk
4.9
Excellent
1K reviews
Hasn’t replied to negative reviews
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We’ve renewed again with PIB
We’ve renewed again with PIB mainly down to the great personal service we get from Chris Brown.
Very professional and easy to deal with.
Also a good price from a good choice of companies.
March 27, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Robert,
Thank you for taking the time to share this wonderful feedback. We’re delighted you’ve chosen to renew with us again, and it’s fantastic to hear that Chris’s personal touch continues to make all the difference. He has a knack for keeping things professional, smooth, and just that little bit easier — we’ll be sure to let him know his efforts are appreciated.
The advisor was excellent
Ian Brosnan was thorough and explained everything for me on my renewal
I went with pub again as had no issues with them
March 25, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Mal,
Thank you for your kind review. We’re pleased to hear your advisor provided an excellent experience. Ian will be glad to know his thorough explanations made your renewal so clear that there were no mysteries left unsolved. We’re also delighted you chose to stay with us. We look forward to offering the same smooth, issue‑free service at your next renewal.
Ian was great
Ian explained evetything clearly, had no issues regarding his service 5 star
March 25, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Mazar,
Thank you for the awesome review. Ian will be grinning ear to ear knowing his clear explanations earned him a full five stars — and that everything went so smoothly he didn’t even get a chance to show off his crisis‑handling skills. We’re thrilled the experience was that easy for you, and we can’t wait to deliver more five‑star service next time you need us.
Gabrielle kept me updated and called…
Gabrielle kept me updated and called when requested without constant harrassment like most insurance companies.
March 24, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Gerry,
Thank you for the fantastic review. Gabrielle will be thrilled to know her communication style hit the sweet spot — keeping you updated without turning your phone into a hostage situation.
We look forward to assisting you again, with all the helpfulness and none of the hassle.
Ra autos .....
All sorted in five mins with mel
Many thanks Richard
Ra autos
March 23, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Richard,
Thank you for the brilliant review. Delighted to hear Mel had everything sorted for you in just five minutes — she does love a challenge!
Reply from Simply Insurance Services LTD
Hi Viorel,
Thank you so much for the 5‑star review!
I had a great experience with Jack at PIB INSURANCE BROKERS
I had a great experience with Jack at PIB INSURANCE BROKERS
He helped me renew my motor trade insurance and made the whole process very easy from start to finish. He was very professional, extremely helpful, and also very friendly, which made everything much less stressful. Jack explained everything clearly and handled the renewal quickly and efficiently. I would highly recommend PIB Insurance Brokers to anyone looking for reliable and straightforward insurance service.
March 23, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Zaidi,
Thank you for the fantastic review — you’ve officially put an extra spring in Jack’s step. We’re delighted he managed to turn your renewal into something smooth, simple, and suspiciously stress‑free. He does love a good challenge, but making insurance feel easy is kind of his party trick.
We’re over the moon that his friendly approach and clear explanations hit the mark. Your recommendation means a lot to us, and we’re thrilled to have earned your trust.
Thanks again for choosing us!
Great service from Mel been with these…
Great service from Mel been with these for a few years always helpful and polite
March 20, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi John,
Thank you for your lovely review. We’re delighted to hear that Mel has continued to provide the helpful and polite service you’ve come to expect over the years. It’s always a pleasure supporting you, and we truly appreciate your continued trust in us. Looking forward to many more smooth years ahead.
Another year sorted thanks to Mel
Another year sorted thanks to Mel. Great service and friendly service. Cheers
March 19, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Brian,
Thank you for your kind review. We’re delighted to hear that another year is all sorted and that Mel made the process so smooth. Great service and friendly support are exactly what we aim for, so it’s wonderful to know it came through. Cheers, and we look forward to helping again next year.
The smoothest service I’ve ever had
The smoothest service I’ve ever had, also they was great on beating other quotes. This is my 4th year with these guys and they’ve never let me down. Thanks
March 16, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Ali,
Thank you for your fantastic review. We’re delighted to hear that everything went so smoothly — and even more pleased that we could beat those other quotes along the way. Four years of trust means a great deal to us, and we’re proud to have never let you down. Thank you for sticking with us, we’ll keep doing our best to make year five just as seamless.
Great company to deal with
Great company to deal with. Hassle-free and excellent communication throughout, especially with Chris - thank you!
March 13, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Nicola,
Thank you for your wonderful review. We’re delighted to hear that working with our team was such a smooth, hassle‑free experience — and that Chris kept everything on track with his usual flair. He’ll be chuffed to know he earned a special mention. We truly appreciate your kind words and look forward to making your next experience just as seamless.
Very easy and pleasant experience…
Very easy and pleasant experience dealing with Chris.
March 13, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Elenor,
Thank you for sharing your feedback. We’re delighted to hear that your experience with Chris was both easy and pleasant. He’ll be very pleased to know his support made such a positive impression. We appreciate you taking the time to let us know
Good communication and helpful…
Good communication and helpful advisers. Chris was particularly helpful in getting the renewal sorted promptly. It is so much better to be able to speak to a person than try to deal with a useless AI online.
February 19, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Tyke,
Thank you for your thoughtful review. We’re delighted to hear that our communication and advisers made the process smooth for you. Chris will be especially pleased to know his prompt support stood out. And we couldn’t agree more — speaking to a real human can make all the difference, even in a world full of chatty AIs. We truly appreciate your feedback.
Excellent service from Gabrielle
Excellent service from Gabrielle
Many thanks
March 9, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Dean,
Thank you for your lovely review. We’re so pleased to hear Gabrielle took great care of you — your feedback is truly appreciated.
Reply from Simply Insurance Services LTD
Hi Afrim,
Thank you so much for your kind words. We’re delighted to hear you received excellent service, and we truly appreciate you taking the time to share your experience.
Reply from Simply Insurance Services LTD
Hi Mimoza,
Thank you for the great feedback! we’re glad the process felt swift and smooth. Efficiency is our favourite sport, and it’s brilliant to know we delivered.
Good customer service
Customer trust guaranteed due to excellent customer service
March 2, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Kamal,
Thank you for the lovely feedback! we’re thrilled our service earned your trust. We’ll keep doing what we do best! making things simple, clear, and genuinely helpful.
Great service
My fleet insurance was due for renewal and was contacted by Chris to let me know and to go through the renewal process with me. I wanted to make some changes so he promptly looked into different options for me and gave me a couple of policies to choose from. Overall, a great service.
February 6, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Jess,
Thank you for sharing such a great review — we’re thrilled to hear your renewal went smoothly. Chris will be delighted to know his timing, options‑hunting, and all‑round efficiency hit the mark.
We like to think of him as our in‑house insurance detective! give him a change you want to make, and he’s off investigating solutions before you’ve even finished your coffee. It’s brilliant to hear that his efforts made the process easy and clear for you.
Thanks again for choosing us and for taking the time to leave this feedback. We’re always here to keep things simple when renewal time rolls around.
Excellent service from Jack
Jack was very professional, knowledgeable, and extremely helpful throughout the process. He returned calls promptly, followed up on everything as promised, and made the whole experience straightforward and stress free!
It’s refreshing to deal with someone who is efficient, clear, and genuinely on top of things. Great service all round. Thanks again, Jack.
March 5, 2026
Unprompted review
Reply from Simply Insurance Services LTD
Hi Ed,
Thank you for such a brilliant review!. We always aim to keep things smooth, clear, and pleasantly drama‑free, so hearing that Jack delivered the full “stress‑free experience” is music to our ears.
He’ll be chuffed to know his prompt calls, sharp knowledge, and all‑round efficiency didn’t go unnoticed. We’ve always suspected he runs on some sort of secret productivity superpower.
Thanks again for the kind words and for choosing us.
Reply from Simply Insurance Services LTD
Hi Pul,
Thank you for your lovely review. We’re truly grateful and delighted to know you had a great experience.
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