Singsaver Reviews 109

I am also having problem with SingSaver! Their reward doesn’t come true! I am disappointed! I am still emailing them. Sigh!!

Despite purchasing the product via SingSaver within the first 2.5 hours of the promotion, the reward application was unsuccessful, even with 200 gifts available. This serves as a reminder to sign up early, even if the offer is running for the entire week or month.

SingSaver could consider updating their webpage whenever the sign-up numbers are reached, similar to how CapitaLand handles the availability of promo vouchers at various malls.

Quite bad experience with SingSaver. Since the time I applied the credit card with them, still haven't received the rewards after 3 months, and they replied that it might take one more month for them to process the rewards.

Terrible, waited for more than 7 months and send more than 9 email to chase them. In short, do not trust them and choose other companies like moneysmart which I have a better experience

I bought a one-year Singlife travel insurance policy online through SingSaver. The same day I received an email from Singsaver confirming that I will be entitled to receive a $70 shopping voucher. SingSaver has since ignored my emails and almost one year on, there is no response from SingSaver.

Title: Disappointed by Misleading Promotion and Poor Customer Support – Beware of Tiger Brokers and Singsaver

I am extremely disappointed with both Tiger Brokers and Singsaver over a misleading promotion that turned into a very frustrating experience.

I was attracted by an ad on Singsaver promoting a $200 Shopee voucher for opening a Tiger Brokers account and depositing a specified amount. I carefully followed the instructions — I clicked the link from the Singsaver ad, opened an account with Tiger Brokers, deposited the required funds, and even filled up and submitted the redemption form as directed.

After fulfilling all the requirements, I never received the voucher. I was later told I was ineligible because I supposedly didn’t apply through the correct link. However, I have email evidence with timestamps, screenshots, and multiple follow-up emails over months showing I accessed the offer through Singsaver and completed every step.

Despite all this, my appeal was rejected with no proper explanation, and both companies passed the blame without taking accountability. What’s worse, Tiger Brokers’ trading fees turned out to be much higher than expected, which makes the entire experience even more disappointing.

This feels like a classic bait-and-switch tactic. Their handling of the situation shows poor customer service and zero commitment to fairness. I genuinely feel cheated, and I want others to be aware before falling for such promotions.

To anyone considering signing up through Singsaver or Tiger Brokers — be very cautious. Take screenshots of everything and don’t expect support if things go wrong. Based on my experience, I strongly don't recommend either of these platforms.

After signing up for a HSBC credit card via Singsaver, they have not delivered the stated rewards after more than 4 months and I am still reminding them month after month. Very bad experience. Do not recommend any sign up via Singsaver.

Have never posted any reviews, good or bad. But experience with them is so bad that I'm doing this.

I have applied more than 10years of various credit cards and sign up rewards. Am very familiar with the usual processes and fulfilment times.

Applied for $300 vouchers that states :can be used in conjunction with others.
When redeeming, this is not the case and EXACT OPPOSITE: CANNOT be used in conjunction.
Intentionally misleading, no?

Apart from that, multiple technical issues when redeeming. Example wan to redeem $10 grab voucher for car, but suddenly system is down. At that moment, how? How to use?
Do you think you can pre redeem every single time u order grab or food?

Why put yourself through all these?

Read my first two sentences again.

SingSaver
Dear all ,
Please you might not receive your rewards , think twice when you apply through SingSaver.

This is my first time applying through SingSaver on June 2024 for HSBC .
I’m so sure I fulfilled all the criteria and waited for the confirmation email from SingSaver to fill up the rewards form .
However after 4-5 months of waiting I still don’t get it , I tried to call they customer service team but there is no response , neither there is any other platform for me to call to verify .
So I have to continue to wait for the email since all my friend says their rewards email is usually so slow and sometimes it could take half a year to receive .
After 6 months of waiting I couldn’t wait anymore , so I tried to call HSBC which they told me they didn’t include me in the welcome gift offer while I met all the criteria but because I didn’t choose the consent of marketing contact.
Which I feel this is ridiculous, and it’s a scam for us to apply the credit card .
After 2 months of liaising with HSBC , they told me they couldn’t help on this as the welcome gift is providing by SingSaver itself, they simply offer me something much cheaper that the original rewards which is a luggage or $250 cash back .
So dear all, think twice before you want to sign up through SingSaver.
Thanks all I can advise :)
Good day

They did reply email and pretend to review, review and review. Already passed the time line and there is no response from them. I will lodge a complaint with MAS if they try to scam me. I believe they are regulated by MAS.

Zero stars

Please don’t be scammed by them and the STANDARD CHARTED BANK.
I have currently relayed my situation to my lawyer, CASE and will be filing a report to the police if they have not given the rewards they promised.

As usual, did not receive the rewards from them. Applied in Mar 2024, was told that the rewards will be delayed till Jan 2025. Waited till now and no response, emailed them and the customer service went full MIA.

Very bad experience. Applied card with promo, after many months no instruction for gift redemption. Wrote in to check a few times, customer support took weeks to get back. In the end still didn’t get gift.

Singsaver offers many collaborations with credit card and trading brokers. While there are iPad, iPhone, and Webull promotion rewards, they never come true after signing up with them for more than six months. When emailing to inquire about a few of the signed-up promotions for more than 6 months, the same following email reply from Singsaver which is a total scam; Just wanted to follow up on your recent request and see if you had any further questions or needed any more help with this issue any further questions or needed any more help with this issue.

We haven't heard back in a couple of days, so to make sure our records are accurate, we'll be closing out this case soon.

But no worries! If you still need assistance, just reply to this email and we'll be happy to jump back in.

Have a great day!

Warmly,
The SingSaver Team

Think Twice.
Unfortunately, I should have read the reviews before going ahead with Singsaver and OCBC for their 365 Credit Card back in August 2023. Nothing has been fulfilled, and nothing will be. The shiny new iPad my child needed for school was merely an advertising scam, who knew MAS and OCBC bought into this business scam and all done under Singapore governments noses?

Read thru the reviews here and i totally agreed with everyone. Same happened to me; Singsaver advertised apply for SCB card and entitled to Dyson Hair Dryer + Air Curler set when I spent the required amount within 3 months of getting the card. After many emails (yes, no tel number to call them) and 1 year later, they said I was not eligible for the said reward! BIG TIME SCAMMER

Misleading rewards option- signed up a credit card via the singsaver website and choose the reward of miles thinking it will be miles credited directly into the credit card as I have chosen a credit card earning miles. But no, they have used a third party called HEYMAX for the mile fulfilment, I have not heard about Heymax and even thought it’s a scam when they sent me an email of my rewards, what’s worst is there’s so many hidden terms and conditions that makes redeeming 100% of the miles almost impossible. So basically you will be short change or get to enjoy the reward lesser than what was promised.

DO NOT SIGN UP CREDIT CARDS WITH SINGSAVER!!!
TLDR; Forced to change credit card rewards to an inferior one 5 months after signing up and waited 3 more months with nothing still even after multiple emails. FYI T&Cs say they will fulfill within 4 months. Steer clear!

Timeline:
17 March 2024- Signed up credit card and within 2 weeks hit minimum spend

23 August 2024 (5 MONTHS AFTER)- Singsaver sends an email to ask to swap gifts to from Dyson Supersonic Hair Dryer to inferior options. AND GUESS WHAT?! Literally a week after, saw that they were offering Dyson hair dryers to another batch of sign ups. Ridiculous.

And they said my rewards would have to be delayed again and would be notified in October.

4 November 2024 (8 MONTHS AFTER)- October is over and no notification. Multiple follow ups over a previous few weeks were met with generic and template replies to wait 'while they process' and 'having unforeseen trouble procuring'. How hard is it to procure Shopee Vouchers? Keeps asking for more time.

This is a SCAM if you're wondering. I'm already reporting them to the Consumer's Association. First and last time I'm ever using Singsaver and I would recommend everyone to steer clear. Super disappointed. Will stick to Moneysmart

Too bad there is no zero star. Please avoid SingSaver at all cost (go with MoneySmart instead). SingSaver T&C always tricky. Even if you had verified with them through email, they will always find any excuse to avoid your eligibility for the rewards. Try it yourself and please share your experience here, thanks.

Same as every other review here. Insincere/dishonest promotion with a lot of fine print to trip you up. Even though the same promotion is ongoing for many months, the fine print requires a very small time window to complete all the steps. When queried, they give all kinds of multiple excuses to deny the promotion. The excuse keeps changing with each email.