Sirri staff are very helpful and kind. My order was lost by the post, but the Sirri team handled the situation immediately and resolved it with next-day delivery. They are attentive, patient, and grea... See more
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Company details
Written by the company
UK's No.1 for Childrens' Formal & Casual Wear Online
Contact info
UNIT 6, STERLING PARK, PEDMORE ROAD, DY5 1TB, BRIERLEY HILL, United Kingdom
- cs@sirri.co.uk
- sirri.co.uk
No history of asking for reviews
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Hasn’t replied to negative reviews
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Very pleasantly surprised!
Very pleasantly surprised! I ordered wedding suits for my boys and couldn’t be happier. After searching all over for suits in the style and sizes we needed, I was very skeptical when they appeared to have multiple styles we liked, all with the sizes we needed. I fully expected my order to get cancelled after I submitted it.
Quite to the contrary, the suits arrived 2 days later (from the UK to Kentucky!) with free shipping. The suits themselves were just as described, and of very high quality. Really, couldn’t be happier.
One glitch to note for my fellow Americans: all of the pricing was listed in USD $, including the final order confirmation and the invoice I received with the suits. But when I checked my credit card, the amount as charged not in dollars $, but in £, nearly a 50% price increase. I brought this to the attention of customer service and they refunded the difference within hours.
Overall, a great experience. Would definitely use again!
World's Best Online Shop for Childrens Clothing
I just received my order of 4 suits for my grandson's winter wardrobe. Delivery was within a couple of days as promised.
These suits, as always, are of such high quality and so well lined and designed. I just can't get enough of them.
I've been a customer for 4 years now, purchasing 2 times per year. I can't wait to purchase my grandson's Spring wardrobe. Thanks Sirri!
Very fast deliver
Very fast deliver
Great quality
Lovey support
Great price
Just love love it
Thank you
Highly recommended
Outstanding quality and excellent service. It has always been a pleasure interacting with this company, always willing to go that extra mile for customer satisfaction.
Thumbs up!
Lovely experience with Sirri...tracking on parcel disnt work, but customer service was very good, lovely outfit and very happy 9 year old....thanks
I ordered a mans suit and kids shoes…
I ordered a mans suit and kids shoes didn't fit sent bk as i needed them v quickly for wedding. I was speaking with a lovely lady from sirri and every thing was sorted out and received bk in perfect time and perfect fit. Thanks v much, great quality
Review Update Great service
Further to my last review which I can't remove.
Customer services came through and immediately dispatched a replacement shirt which arrived in 2 days. Thank you!
Quality is fantastic, beautiful fabric and comes with cuffs links.
Thank you Sirri
Brilliant customer service
Brilliant customer service, quick response, lightning fast delivery, excellent Quality. The Suit fits perfectly and is a real eye catcher. From now on my favourite Suit. Thanks so much!
Nice suit at a great price :) Thank you…
Nice suit at a great price :) Thank you Sirri.
Beautifully crafted suit
Beautifully crafted suit, my son is so delighted with it. He will look do slick on the communion day. The customer service team were also great as there was a small administrative issue that was rectified immediately.
Superb service
Superb service. I actually live very close to their unit. They let me pick up the item 3 hours after placing the order. They even allowed my three young children to try on suits at the unit. Superb service and very polite. Will use again. 5 🌟
Exceptional service & products!
I have bough a number of items from this shop & they are all beautiful & the quality is second to none!
The customer service is faultless & I haven’t had the pleasure of dealing with a company so helpful ever before!
Thank you, from the bottom of my heart, for everything you have helped me with, even though I’m on the other side of the world!
Fantastic service
Fantastic service! Ordered an outfit and got it before the date. Good work 👍
Great quality clothes
Great quality clothes, purchased a velvet burgundy blazer for my little boy and he looks so dapper! Delivery was very quick too and customer service was fantastic. All round 5* service. Will definitely order from here again! Thank you Sirri!
Live chat is pointless!
Tried to contact Sirri again via live chat, and no response! There's no other way to contact them!
Great product price and delivery
I have now bought a few items for this seller. The product is great quality, the price is very competitive and the delivery and contact is top notch. Will keep buying here!
Excellent quality suits, brilliant customer care
The most helpful customer service I have ever experienced. Went the extra mile to ensure I was able to get the right size in time for our wedding. The matching boys and men's suit is brilliant quality and made father and son look incredibly dashing. Thank you again for all the efforts you went to on short notice.
Totally recommendable!!!
Super nice and comfortable seller!! Thank you for everything SIRRI Team!! I will definitely buy here again!!!
Suits are lovely and came quickly BUT…
Suits are lovely and came quickly which was great. However when one of them didn’t fit I was told I could send it back for a free exchange. I had to pay nearly £10 in postage and wasn’t offered a refund on that as “sizing is not considered a fault”. I had to contact 4 days in a row without a single response, to get a tracking number for the returned suit as they never told me they received my package or that they had sent a new one off. Products are great but the customer service is certainly lousy and unhelpful, and watch out if you need to make a return or exchange because you’re told to send it tracked and when you do you don’t get your money back!
My boys loved their suits
My boys loved their suits, easy to order and size, speedy delivery and the kids loved them more importantly
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