SIRRI Reviews 190

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, with many highlighting the superb suits and coats, and the accurate sizing. The customer service is frequently described as amazing, helpful, and responsive, with people appreciating the clear communication and ease of exchanges and returns. Reviewers also consistently mention the quick and free delivery, often receiving their items promptly and well-packaged. However, some customers experienced issues with orders, such as receiving incorrect items or finding products to be of poor quality after a short period of wear. A few other people also felt that some items, like shoes, were too big or that trousers lacked adjustable waists, leading to additional costs for alterations.

What people talk about most

Product

Customers had positive experiences with product quality, with many reviewers praising the superb quality of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of suits, outfits,... See more

Customer service

Users describe positive interactions with customer service, often highlighting the team's helpfulness,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the ordering process easy and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sirri staff are very helpful and kind. My order was lost by the post, but the Sirri team handled the situation immediately and resolved it with next-day delivery. They are attentive, patient, and grea... See more

Rated 5 out of 5 stars

What made the experience so wonderful on Sunday 19th was the welcome and all the help and advice given. The quality of the suit and other extra items brought for my son party, and proms. I would highl... See more

Rated 5 out of 5 stars

Great experience with this seller which I'd never actually heard of before. I was initially a touch suspect, due to the cheap pricing and the free P&P and the free returns. As it all sounded a bit too... See more

Rated 5 out of 5 stars

I ordered a 4-piece ivory paisley waistcoat set from Sirri for a wedding. The photo on the website showed an ivory shirt to match the paisley ivory waistcoat and cravat, but when I received the 4... See more


Company details

  1. Wedding Store
  2. Children's Clothing Store

Written by the company

UK's No.1 for Childrens' Formal & Casual Wear Online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent quality

Excellent quality, what an absolute beauty of a suit just wish I'd found this site when I was getting married, communion suit purchase looks fab on my 8year I love it so much.

Thank you

January 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great service! Great quality!

After looking around for a suit for my toddler son, i decided to order from Sirri. The suit was of great quality however the size was too small for my son and the wedding was a week away! So i emailed Sirri to let them know that i will be returning the suit and reorder and almost instantly Sirri replied and said that was fine and issued the refund money as quickly as possible so that i could purchase another suit. Great customer service! And satisfaction of good quality purchases! Quick to respond to enquiries! Thanks Sirri. Will be ordering from you again!

December 16, 2019
Unprompted review
Rated 5 out of 5 stars

Im absolutely delighted by the quality…

Im absolutely delighted by the quality of the product,the value for money is incredible and the service is top class,I needed a tweed suit urgently for our schoolplay and they had it sent overnight,couldn’t be more happy

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service! Awesome quality suits and very good prices. I messed my measurements up and they took my suit back three times without hesitation and shipped new ones out straight away! From start to end they have been absolutely faultless! Definitely recommend this superb company! You will not be disappointed!!

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Perfect suits

Absolutely love their products. Ordered 2 velvet suits for my boys and they are true to size. Perfect fit. Great affordable price. Fast shipping. Definitely recommend to everyone.

October 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great suits

Ordered two children’s suits for a wedding. Arrived very promptly (within three days), quality was great and fit my two slim sons perfectly. Week after their father ordered a suit after having little success in the shops, he is more ‘rounded’ than the kids and was shocked when he measured himself but tape was accurate and quality suit again fit well.

October 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

I just received my second order from Sirri and not only did I love the two suits, I loved their customer service. They discovered they no longer had the suit I ordered in stock but they offered a different suit that cost a bit more at no extra cost to me and my son still loves it even though it wasn't the suit he originally picked out. This company has amazing customer service and great products and I will continue to order from them.

September 5, 2019
Unprompted review
Rated 5 out of 5 stars

The quality of the suit I bought was…

The quality of the suit I bought was excellent. Great material and fit.
Royal mail had an issue with the parcel so sirri did not hesitate in sending another one without delay on next day special delivery. Just in time to leave for a wedding.
Great product and service. Would be happy to buy from them again
Alex

August 2, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent quality, quick delivery (boy's suit)

Ordered a suit for my 12 year old (nearly 13 year old) son. He's tall, so we ordered a 14 year old size. Arrived extremely quickly (ordered on Sunday afternoon, arrived on Tuesday morning). Fit very well (a shade long for the trousers) and looked excellent. Highly recommended.

July 30, 2019
Unprompted review
Rated 5 out of 5 stars

my son’s suits

Hi just would like to say Thankyou for the suits they look amazing on my boys.
I customized the wing collar shirts with red shinny buttons to match the their dad suit.
The suits were a perfect fit. Both my boys loved the suits.

July 22, 2019
Unprompted review
Rated 5 out of 5 stars

We bought three suits for our boys…

We bought three suits for our boys couple of years ago and they were absolutely nice and very good value for money. Came back this year and had new suits for the boys for a family wedding.

Again great designs and nice fabric with very good value! Imran was absolutely brilliant, very friendly and accommodating. He knew his suits inside out, helped us choose the best designs for the boys and gave great advice about matching shoes, ties ..etc. He was really patient with the boys changing their minds and ensured they were happy with their chosen suits!

The boys look very smart and elegant... thanks again to SIRRI and their wonderful sales staff especially Imran.

We will come again!

Highly recommended.

July 10, 2019
Unprompted review
Rated 5 out of 5 stars

Very high quality waist coat bought for…

Very high quality waist coat bought for my Sons First Holy Communion. Zuhal was very efficient in ensuring I received my garment the very next day as I'd left it a little late to order. I will definitely be using Sirri again. Very pleased indeed, thank you.

June 28, 2019
Unprompted review

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