I have two neurodiverse children and we have always been able to find suitable items at Sister Sensory for all our needs. We have never had an issue with any item received. Correspondence is great and... See more
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The order process was simple. Customer service was great. I had a problem with how my autofill filled in my address. This was sorted out with a simple phone call from the Sister Sensory office ladies.... See more
It was an easy process to arrange the order to be paid through an NDIS invoice. My main take-away was that the shipping process was not ideal - while the packaging did label it as fragile, it was plac... See more
Company replied
After seeing a speech pathologist at a feeding clinic for my 15 month old they referred me to Sister Sensory for chew training and feeding tools. I purchased the Ark P grabber and ProSpoon. I was cont... See more
Company replied
Company details
Written by the company
Being a large online store of Educational and Sensory Products servicing Australasia, we are able to cater to a wider range of audience, with a motive to bring about a change to the way children and adults with special needs learn the ways of life. We also have a storefront based in Melton, Victoria. We are a family owned Australian Business that has been helping families since 2016. At Sister Sensory, we cater to these unique requirements. We’re the one stop sensory shop for those looking for sensory toys. We strive to stock a variety of different toys, sensory tools and educational products to offer something for every child, providing new challenges and stimulating new experiences. Sister Sensory's range is full of Sensory Products and Toys, Educational Games & Puzzles, Support Aides, Oral & Chews Items, Educational & Therapy Books, Fidget and Tactile Products, Weighted Items, Timers, Visual Aids , Classroom Resources, Aromatherapy, Fine and Gross Motor Products , Writing Solutions and many more items . We are fully NDIS registered. We offer afterpay and zippay.
Contact info
Factory 4/4 Brooke Court, 3337, Melton, Australia
- 0401 689 313
- sales@sistersensory.com.au
- sistersensory.com.au
4.8
Excellent
182 reviews
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Fast delivery of parcel.
January 21, 2024
Reply from Sister Sensory
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
They posted it quickly and the…
They posted it quickly and the "fragile" sticker was put on it to avoid bending. They arrived in excellent condition.
January 15, 2024
Reply from Sister Sensory
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Smooth Experience
Great range of products. Had exactly what I wanted. I also checked another website and found Sister Sensory cheaper. Also, I received the items so quick. :)
January 11, 2024
Reply from Sister Sensory
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Your postage fee is way too high for…
Your postage fee is way too high for something so light and small.
January 11, 2024
Reply from Sister Sensory
Hi Wee, I am really sorry you feel this way. Unfortunately the prices are set via Australia Post. As you know our service and care in products is 5 stars.Many thanks for you feed back - we have taken it on board.All the best
Great company to deal with.
Great company to deal with.
Order arrived really fast, was packaged well and we are very happy
December 11, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Julie. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Reply from Sister Sensory
Your 5-star review is truly appreciated Jason. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
GREAT PRODUCTS
I love the website it's so easy to use. And helpful with the different tabs for different items etc. The delivery was so quick, I am excited for my boys to open them
December 5, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Samantha. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Reply from Sister Sensory
Your 5-star review is truly appreciated Jessica. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
A grateful customer
I was contacted and advised that my choices of gifts were out of stock and I was given a choice of replacements. I am grateful for that and for the guidance from the staff.
Have a Merry Christmas Everyone
Thank you Again
December 17, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Adele. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.Happy new Year and have a great 2024
Quick and easy purchase.
Quick and easy purchase.. great communication will purchase from again
December 11, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Tracey. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
I have been purchasing sensory products for about 5 years
I have been purchasing sensory products for my daughter from Sister Sensory for a few years now. I have always received my order very quickly. If there is something unavailable I have always received a courtesy call to let me know and to see if I would like an alternative. I will continue to buy from them and would recommend them to friends.
November 30, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Jenny. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again in 2024
It was an amazing experience
It was an amazing experience. Delivery was quick, the website was easy to navigate. It was just fantastic.
November 30, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Sheryllyn. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again in 2024
Easy transaction and very fast service.
December 11, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Mark. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Always good
November 29, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Tessa. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again in 2024
Service communication
November 29, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Katrina.We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.See you in 2024
Great products and fantastic service
November 29, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Caitlin. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again in 2024
Ordering process easy
Ordering process easy, products good quality and delivery was timely
December 8, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Chris. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
A positive experience
This was a good store to buy from with great communication throughout. The items were shipped promptly. I had to take off one star due to the lack of protection in the packaging which caused one of the game pieces inside one of the game boxes to punch a small hole through the lid of the box but part of the cause for that is because the game designer didn't come up with a way to stop the pieces being thrown around inside the box. Otherwise this was a very positive transaction.
December 6, 2023
Reply from Sister Sensory
Your 4 star review is truly appreciated Tania. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again in 2024
Delivery was extremely quick so happy…
Delivery was extremely quick so happy to receive this before Xmas.
December 7, 2023
Reply from Sister Sensory
Your 5-star review is truly appreciated Carolyn. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again and i am so glad they arrived before christmas…
Thank you sister sensory
Thank you sister sensory. Once again your service was simple process and we received our goods very quickly. Extremely reliable business only negative was that some of the products I was after were out of stock. But I’ll try again in the new year!
November 22, 2023
Reply from Sister Sensory
Your 4 star review is truly appreciated Jess. We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again. Just a quick heads up - when the docks open up in Victoria - the stock levels will be resolved…just keep checking…
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