I have two neurodiverse children and we have always been able to find suitable items at Sister Sensory for all our needs. We have never had an issue with any item received. Correspondence is great and... See more
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The order process was simple. Customer service was great. I had a problem with how my autofill filled in my address. This was sorted out with a simple phone call from the Sister Sensory office ladies.... See more
It was an easy process to arrange the order to be paid through an NDIS invoice. My main take-away was that the shipping process was not ideal - while the packaging did label it as fragile, it was plac... See more
Company replied
After seeing a speech pathologist at a feeding clinic for my 15 month old they referred me to Sister Sensory for chew training and feeding tools. I purchased the Ark P grabber and ProSpoon. I was cont... See more
Company replied
Company details
Written by the company
Being a large online store of Educational and Sensory Products servicing Australasia, we are able to cater to a wider range of audience, with a motive to bring about a change to the way children and adults with special needs learn the ways of life. We also have a storefront based in Melton, Victoria. We are a family owned Australian Business that has been helping families since 2016. At Sister Sensory, we cater to these unique requirements. We’re the one stop sensory shop for those looking for sensory toys. We strive to stock a variety of different toys, sensory tools and educational products to offer something for every child, providing new challenges and stimulating new experiences. Sister Sensory's range is full of Sensory Products and Toys, Educational Games & Puzzles, Support Aides, Oral & Chews Items, Educational & Therapy Books, Fidget and Tactile Products, Weighted Items, Timers, Visual Aids , Classroom Resources, Aromatherapy, Fine and Gross Motor Products , Writing Solutions and many more items . We are fully NDIS registered. We offer afterpay and zippay.
Contact info
Factory 4/4 Brooke Court, 3337, Melton, Australia
- 0401 689 313
- sales@sistersensory.com.au
- sistersensory.com.au
4.8
Excellent
182 reviews
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Great product
Great product, fast delivery, excellent communication. I will definitely be looking here first for sensory aids
September 27, 2023
Reply from Sister Sensory
Merindah we are incredibly grateful for your 5-star review! We appreciate your support and look forward to seeing you again soon
faulty/broken and poor quality spikey metal sensory rings
im not bothered to organise a return/exchange/refund but just wanted to give you a heads up that the rings are poor quality and 2 out of the 5 of them snapped in half the first time i even put them on and i wasnt being at all rough with them and dont have especially big hands or anything like that. My sister has. The paint also peels/sheds off of them easily with use. My. sister has similar rings from a different company and theyre. great and has never encountered these issues so maybe it might be an issue with the quality of your supplier? I understand these things can happen so i just wanted to let you know incase it might help inform you with where you source them from :). -Sorry guys, I didnt realise these reviews were public and thought they were just internal feedback! ive changed it to 5 stars, like i said im not bothered to organise a refund/exchange but thought it might be important info for you to know for future orders!
September 27, 2023
Reply from Sister Sensory
Hi Bella, I am really sorry to hear this.. I wish you came to us first - before giving us 1 star review. for our service.. this is the first we are hearing of this issue. We sell many of these rings and never occurred any issues before. If you can email a photos of the rings -i can send it to the supplier and i will organise a refund - once i see the photos - as we want our customers to be happy. info@sistersensory.com.au.. look forward hearing from you so - we can sort this out for you.
100% satisfaction ⭐️⭐️⭐️⭐️⭐️
Easy online shopping ⭐️⭐️⭐️⭐️
Fantastic range ⭐️⭐️⭐️⭐️
Easy NDIS process ⭐️⭐️⭐️⭐️
Fast delivery service ⭐️⭐️⭐️⭐️
October 10, 2023
Reply from Sister Sensory
Thanks for the 5 stars,Joanne - very much appreciated - hope to see you again soon
5 star review!
Staff are always amazing welcoming and with a smile showing their proud of their products and service snd the person that walks out of their store walks out happy. If they had a job going there I would apply it would be amazing to be part if that team.
Well done sister sensory !
September 26, 2023
Reply from Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
Efficient processing and delivery.
October 8, 2023
Reply from Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
Quick delivery right to my door
October 9, 2023
Reply from Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
When something isnt in stock the fact…
When something isnt in stock the fact that you take the time to call and discuss my order and give me the choice to choose something else and you were paitent in waiting Im grateful for that kind service.
THANK YOU!!!
September 23, 2023
Reply from Sister Sensory
Thanks for the 5 stars Cherie...- very much appreciated - hope to see you again soon.. We love when we can
amazing toys my kids with ASD loves the…
amazing toys my kids with ASD loves the fidget tubes <3
October 2, 2023
Reply from Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
Thanks for the quick turn around for my…
Thanks for the quick turn around for my NDIS participant's sensorial order.
September 17, 2023
Reply from Sister Sensory
Thanks for the 4 stars - very much appreciated - hope to see you again soon
The communication was excellent
September 26, 2023
Reply from Sister Sensory
Thanks for the 5 stars ,Bec- very much appreciated - hope to see you again soon
Good range of items
Good range of items.
Quick response to email, could collect my order same day.
September 27, 2023
Reply from Sister Sensory
Thanks for the 5 stars,Julie - very much appreciated - hope to see you again soon
Good variety of products
Good variety of products, once order/invoice was confirmed shipping was relatively quick. Slight delay in issuing invoice
September 25, 2023
Reply from Sister Sensory
Thanks for the 4 stars Chloe - very much appreciated. In regards to the NDIS invoices -we do say 24- 48 business hours ( as we are flat out).. i hope to see you again soon.
Great quality products
Great quality products, local supplier, quick turnaround on packing!
September 18, 2023
Reply from Sister Sensory
Thanks for the 5 stars - very much appreciated - hope to see you again soon
Fast delivery and on to of ringing me…
Fast delivery and on to of ringing me to sort out out of stock items to replace with stocked items
September 3, 2023
Reply from Sister Sensory
Jesse ,we are incredibly grateful for your 5-star review! We are appreciate your support . We appreciate your trust in us and look forward to seeing you again soon
Really seems like a caring little store, while still being as competent as a big one
I order from here all the time (my main place to go for most disability related stuff for the kids or myself), and, after my first order, every single order has come with a note thanking me for my continued custom - this shows me that the people running the store keep track of returning customers and just gives us all a warm glowy feeling :) as does the tiny gift always included! it just feels nice. And of course all the normal stuff is good too, communication, fast shipping, everything is as described and I never have problems :)
September 7, 2023
Reply from Sister Sensory
Paige,we are incredibly grateful for your 5-star review! We are appreciate your support . We appreciate your trust in us and look forward to seeing you again soon
Thanks Girls
Thanks Girls, Everything I ordered is good Quality and will be used heaps.
September 16, 2023
Reply from Sister Sensory
Hi Kasey, Many thanks for the 5 star and great review .. we really do appreciate it. See you very soon
Great products
Interesting and well crafted sensory toys that have intrigued my daughter. Thank you!
September 15, 2023
Reply from Sister Sensory
Hi Megan, many thanks for the 5 stars - we really do appreciate it..I am glad you daughter is intrigued....see you very soon
Reply from Sister Sensory
we love the sand timer too- thanks for the great review 5 stars ... it much appreciated...see you very soon
My go to place for all things sensory!
My go to place for all things sensory and fun. Excellent products, large variety of products and delivered quickly and presented well.
September 13, 2023
Reply from Sister Sensory
Caitlin,we are incredibly grateful for your 5-star review! We are appreciate your support . We appreciate your trust in us and look forward to seeing you again soon
Personal touches make a difference
Items arrived so quickly, and I really loved the handwritten note that was with them.
Small touch but made me happy 🙂
September 6, 2023
Reply from Sister Sensory
Dee ,we are incredibly grateful for your 5-star review! We are appreciate your support . We appreciate your trust in us and look forward to seeing you again soon
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