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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the staff's helpfulness and the quick resolution of issues, often highlighting the positive and friendly nature of the support team. Many find the service to be good and fast, with some noting the availability of 24/7 customer support. However, a significant number of people were dissatisfied with the website's performance and the overall service, frequently experiencing website downtime and server issues. Reviewers also reported very slow response times from customer service, with many tickets going unanswered for extended periods, leading to frustration and a perception of unreliability.

What people talk about most

Service

Customers had ambiguous experiences with service. While some reviewers praise the reliable, fast, and... See more

Website

Consumers find website to be negative. Many reviewers report frequent downtime, with some experiencing their... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the quick, helpful,... See more

Response time

Reviewers highlight negative aspects of response time, with many expressing dissatisfaction due to... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the team for their friendly nature and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using SiteCountry since 2022 and found that they have unmatched light-speed servers at very reasonable rates. Just an amazing hosting provider. Support is cool and solves all issues within... See more

Rated 5 out of 5 stars

"Switching to Site Country was the best decision for my website. Great uptime, excellent speeds, and very affordable plans. The interface is beginner-friendly, and the support is always there when you... See more

Rated 5 out of 5 stars

we are very happy by your heartfelt support . always we have been getting nice communication and best support by the team of sitecountry. thank you very much.


Company details

  1. Web Hosting Company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.1

Average

TrustScore 3 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Don't buy this hosting, It is a total scam!

Trustpilot should really consider adding a 0-star option for hosting companies like SiteCountry. They don’t even deserve a single star.

I can't find any words in the English language to fully express how awful their server and service quality are. Nearly every day, their server is down for 6 to 8 hours. They change your server IP address without informing you, and sometimes your SSL certificate just disappears. Most of the time, your pages take ages to load! When you reach out to their support, they say they’re checking or fixing the issue, and then they vanish. They might respond a day after your site goes down! Their service is terrible, and their servers are the worst I’ve ever dealt with.

They clearly don’t care about your business or your site. Their responsibility to customers is non-existent! I deeply regret buying their service.

So, please, don’t fall into their trap! SiteCountry is a total scam!

May 22, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Hosting Ever

This is My Honest Review

IN Simple words they charge so much money for useless shared hosting labelled as a cloud.

Your Website is always down they will always create random stories and blame your website.

this is their response:
Hello
It's not the server-end issue, It happened due to lake of malware or code level security at the WordPress code level that also suggested by WP. Please ask your developer to check below points.

The issues you have might have multiple reasons
1. Changes done on the website by a non-technical person.
2. Malware in your or the developer's local system which synced to the website.
3. Use of free themes and plugins.

To overcome the issues please follow the below points

random links

These solution should be implemented by the developer, After implementing these solutions, I am sure you will not face any issues

==========
Kind Regards
Manish C.
Customer Success
SiteCountry

My recommendation is please don't buy their hosting its waste of money and waste of time.

March 21, 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy this Hosting use Hostinger

Third class hosting don't buy they suddenly removed my domain and hardworking work was go to hell . Please don't buy this is fake all yt got a big amount to promote this Hosting don't buy i said don't buy use hostinger . I will go to hostinger is the best.

March 19, 2024
Unprompted review
Rated 1 out of 5 stars

Site country is not good i have…

Site country is not good i have purchased premium turbo plan 17 days ago i youtube sitecountry have invested on sponsorship video so don't go with this hosting buy other reputable or best hosting this is not good in youtube they told that site country have best customers support in reality you will not get the technical support in 5 hrs also you can check that make account on site country and give create any tickets token on technical team you will not get any reply try your self

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous and fantastic hosting servers and very helpful support

I have always loved sitecountry hosting, their support system and their servers are both very fast and their support system is also very harmonious and are always ready to help and they have also solved many of my website problems and also guided me and helped me in many things and I would recommend you to choose sitecountry as your hosting provider for your website and I have used hosting providers and I have sitecountry the most among other hosting providers.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

The best decision I've ever made

Best hosting, best in customer support I would say they are no match in customer support when you have any issue they are available within next 1 to 2 minutes they are just an outstanding web hosting company

If you are buying your first website or your last I will always recommended them they are best in price and as well as in business

Just try them once and you'll have that experience

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend SiteCountry…

I highly recommend SiteCountry especially Yash for helping me out. He was fast professional and knowledgeable. Their budget-friendly cloud hosting plans make them a top choice. Whether you are a business or an individual looking for reliable and affordable web hosting, SiteCountry is really worth considering. I made an informed choice and Mr. Yash helped me with my hundreds of concerns. I am tickled pink to get such warm treatment from him and sitecountry every time.

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

SiteCountry: Lightning-Fast Speed, Stellar Support, and Budget-Friendly Hosting Plans

I recently switched to SiteCountry for my web hosting needs, and I am extremely satisfied with their service. The hosting speed provided by SiteCountry is impressive, as my website now loads quickly and efficiently. This has greatly improved the user experience for my visitors.

The customer support at SiteCountry is outstanding. Whenever I have had any questions or encountered technical issues, the team, including individuals like Ajay, Prateek, Himanshu, and Ishan, have been prompt and helpful in providing assistance. Their knowledge and responsiveness have made problem-solving a breeze.

One of the standout features of SiteCountry is its budget-friendly cloud hosting plans. As someone who is conscious of costs, I appreciate that I can host my website on the cloud infrastructure without breaking the bank. This has allowed me to establish and maintain my online presence without compromising on quality.

Overall, I highly recommend SiteCountry for web hosting services. Their excellent hosting speed, great customer support from individuals like Ajay, Prateek, Himanshu, and Ishan, and their budget-friendly cloud hosting plans make them a top choice. Whether you are a business or an individual looking for reliable and affordable web hosting, SiteCountry is definitely worth considering.

Special Thanks to SoumyaHelp Youtuber for recommending me this Hosting service.

November 22, 2022
Unprompted review

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