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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the staff's helpfulness and the quick resolution of issues, often highlighting the positive and friendly nature of the support team. Many find the service to be good and fast, with some noting the availability of 24/7 customer support. However, a significant number of people were dissatisfied with the website's performance and the overall service, frequently experiencing website downtime and server issues. Reviewers also reported very slow response times from customer service, with many tickets going unanswered for extended periods, leading to frustration and a perception of unreliability.

What people talk about most

Service

Customers had ambiguous experiences with service. While some reviewers praise the reliable, fast, and... See more

Website

Consumers find website to be negative. Many reviewers report frequent downtime, with some experiencing their... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the quick, helpful,... See more

Response time

Reviewers highlight negative aspects of response time, with many expressing dissatisfaction due to... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the team for their friendly nature and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using SiteCountry since 2022 and found that they have unmatched light-speed servers at very reasonable rates. Just an amazing hosting provider. Support is cool and solves all issues within... See more

Rated 5 out of 5 stars

"Switching to Site Country was the best decision for my website. Great uptime, excellent speeds, and very affordable plans. The interface is beginner-friendly, and the support is always there when you... See more

Rated 5 out of 5 stars

we are very happy by your heartfelt support . always we have been getting nice communication and best support by the team of sitecountry. thank you very much.


Company details

  1. Web Hosting Company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.1

Average

TrustScore 3 out of 5

182 reviews

5-star
4-star
3-star
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1-star

Replied to 3% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I am in the web developing business…

I am in the web developing business from the last 13 years and used some other hosting companies before I signed up with sitecountry.com and find out that sitecountry is the BEST hosting company out there!

April 5, 2021
Unprompted review
Rated 5 out of 5 stars

As always

As always, the tech support at Sitecountry has been fabulous. Prompt responses, techs stay with me till the end, they don’t bash me for not understanding, and probably the most important thing is that they fix problems…on the spot

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Very very good an value for money…

Very very good an value for money Webhosting.
I am hosting my wordpress and php websites in this hosting and my page loads very faster without any cache or speed pligins.
If I add the litespeed cache then it's sppeed is doubled.
Best hosting..

March 23, 2021
Unprompted review
Show reviews in all languages. (182 reviews)

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