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Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the staff's helpfulness and the quick resolution of issues, often highlighting the positive and friendly nature of the support team. Many find the service to be good and fast, with some noting the availability of 24/7 customer support. However, a significant number of people were dissatisfied with the website's performance and the overall service, frequently experiencing website downtime and server issues. Reviewers also reported very slow response times from customer service, with many tickets going unanswered for extended periods, leading to frustration and a perception of unreliability.

What people talk about most

Service

Customers had ambiguous experiences with service. While some reviewers praise the reliable, fast, and... See more

Website

Consumers find website to be negative. Many reviewers report frequent downtime, with some experiencing their... See more

Customer service

Reviewers mention ambiguous feedback about customer service. While many customers praise the quick, helpful,... See more

Response time

Reviewers highlight negative aspects of response time, with many expressing dissatisfaction due to... See more

Staff

Users describe positive interactions with staff. Many reviewers praise the team for their friendly nature and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using SiteCountry since 2022 and found that they have unmatched light-speed servers at very reasonable rates. Just an amazing hosting provider. Support is cool and solves all issues within... See more

Rated 5 out of 5 stars

"Switching to Site Country was the best decision for my website. Great uptime, excellent speeds, and very affordable plans. The interface is beginner-friendly, and the support is always there when you... See more

Rated 5 out of 5 stars

we are very happy by your heartfelt support . always we have been getting nice communication and best support by the team of sitecountry. thank you very much.


Company details

  1. Web Hosting Company

Written by the company

SiteCountry offers the best price to performance ratio out there with our 100% SSD servers, Professional technical support, Free CDN & SSL topped up with multiple server locations to choose from. Unmatched performance guaranteed!


Contact info

3.1

Average

TrustScore 3 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Hosting and customer service

I've been using Sitecountry for my website hosting needs for about two years and have been completely satisfied with their service.
Sitecountry is the best hosting option, with excellent customer service. Overall, a fantastic experience thanks to the support staff!!

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome hosting

Awesome hosting, awesome support..just one word awesome.

March 5, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hi Rohit,
Thank you from all of us at SiteCountry for taking the time to share your experience.

We are proud to have you as a client and hope for many happy years ahead.

Thank you.

Regards,
Priyansh Pandey
Customer Success Head
SiteCountry.com

Rated 5 out of 5 stars

Give it a try

Great service would recommend to give it a chance.

March 2, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hi Jitender,
Thank you for taking the time to share your experience with SiteCountry.

We are very happy to have you as a customer and to see you enjoy our ever-improving web hosting services.

Thank you,
Priyansh Pandey
Customer Success Head
Team SiteCountry.

Rated 5 out of 5 stars

Sitecountry Review

I have been using Sitecountry for my website hosting needs for about 2 years now, and I have been thoroughly impressed with their service. Their hosting packages are affordable, reliable, and packed with features that make it easy for me to manage my website.

One of the things I appreciate about Sitecountry is their customer support team. They are always available to help me with any questions or issues I may have, and they are incredibly knowledgeable and friendly. They have gone above and beyond to ensure that my website is running smoothly, and I am grateful for their dedication.

Another great feature of Sitecountry's hosting service is their user-friendly control panel. It is intuitive and easy to navigate, even for someone who is not particularly tech-savvy like me. I have been able to manage my website, install new applications, and monitor my site's performance with ease.

Sitecountry's hosting services also come with a variety of tools and applications that have helped me improve my website's functionality and performance. From website builders to email services to SEO tools, Sitecountry has everything I need to take my website to the next level.

Overall, I highly recommend Sitecountry for anyone looking for a reliable, affordable, and feature-packed hosting service. Their customer support team is top-notch, their control panel is user-friendly, and their hosting packages are packed with features that make it easy to manage your website.

March 2, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hi there,
We appreciate the time you took to share your experience with SiteCountry.

We take pride in having you as our customer and look forward to having many more happy years with you going forward.

Thank you,
Priyansh Pandey
Customer Success Head
Team SiteCountry.

Rated 5 out of 5 stars

Most amazing and affordable hosting…

Most amazing and affordable hosting service for me. And the customer service is so fast.

February 27, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hello Gulshan,
Pleasured to hear about your great experience with SiteCountry.

We hope to continue serving you in the future.

Thank you,
Priyansh Pandey
Customer Success Head
SiteCountry.com

Rated 5 out of 5 stars

Himanshu R.

good assist mr Himanshu R.

February 27, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hello Amit,
Thank you very much for your kind review.

We are delighted to have you as our customer and look forward to having many more happy years with you.

Thank you,
Priyansh Pandey,
Customer Success Head
SiteCountry.com

Rated 5 out of 5 stars

very good Hosting provider company.

February 27, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hello Aditya,
Thank you very much for your kind review.

We are delighted to have you as our customer and look forward to having many more happy years with you.

Thank you,
Priyansh Pandey,
Customer Success Head
SiteCountry.com

Rated 5 out of 5 stars

Their helpline is so quick

Their helpline is so quick. I feel great and blessed that i took hosting from SiteCountry.

February 20, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hello Rehman,

Thank you for your kind words.

We hope to keep it up.

Regards,
Priyansh Pandey.

Rated 4 out of 5 stars

Great Customer Support

The customer support is simply superb. I had made a messy installation for a website and was about to give up. But their support team was easily accessible to sort it out for me. They were patching people in from different departments to solve the issue. I really appreciate them staying on top of it till it was resolved. Plus their hosting pricing is very competitive. A great experience overall just because of the support staff !!

February 15, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hello Bikram,
Thank you for taking the time to share your experience with SiteCountry.

We would also like to ask you what we can do to earn a 5 stars from you.

Feel free to reach out to me at priyansh@sitecountry.com.

Regards,
Priyansh Pandey.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Quick replies.

February 9, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hi Saify,
Thank you very much for taking the time to leave a review about our services.

We certainly hope to keep it up and wish you choose our ever-improving cloud hosting services for all your future internet endeavours.

Thank you and regards,
Priyansh Pandey,
Customer Success Head
Team SiteCountry.

Rated 5 out of 5 stars

I am new to using hosting and ran into…

I am new to using hosting and ran into some things that I messed up in the first place. SiteCountry helped me immediately via their customer support link and had both my issues resolved in minutes. very satisfied and my website is very fast.

February 4, 2023
Unprompted review
SiteCountry logo

Reply from SiteCountry

Hi Andre,
We take pride in having you as a customer and appreciate the time you took to share your experience with SiteCountry.

We are always happy to help and hope to keep it up.

Thank you and regards,
Priyansh Pandey,
Customer Success Head
Team SiteCountry.

Rated 5 out of 5 stars

Great service , fantastic support,

Great service, no hiccups in the sevice and far better than hostinger and the best thing is their renewal prices are not 3-4x times compared to new order price which is really good for long terms usage because you can stay at one place for longer without paying more than what you should pay.
Avoid hostinger at all costs, their packages are worthless in reality, some youtubers try to pitch hostniger as they get very good commission from hostinger ( sometimes around or more than sixty percent oh my gosh!) . GO with this hosting blindly. they are best

August 2, 2022
Unprompted review

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