Honestly speaking, every online retailer should learn from Skatepro as far as customer service is concerned. Second to none. Couldnt recommend them enough. And the skates were fantastic too. 6 Stars... See more
Company replied
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See what reviewers are saying
We ordered a skateboard, helmet and pads. Despite measuring, pads are looser than we'd like but will keep as he is growing so quickly. I didn't realise our purchase was not being sent from Ireland b... See more
Company replied
I recently purchased from SkatePro and overall had a good experience. Delivery was prompt, and the items arrived in great condition. While sizes were slightly off for protective gear, it's manageable... See more
Company replied
It took a long time for the items to arrive and there was no indication that they would take so long when we made the purchase. I had assumed the items would not take longer than a few days, but we we... See more
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Company details
About SkatePro
Written by the company
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
Contact info
4.2
Great
268 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect customer service
Ordered an ice hockey stick and a couple of bits but managed to make a mistake and ordered the wrong side. Customer service was very helpful and got me an RMA issued in no time. Credit on delivery was instant and I purchased the left side then. Delivery was fast enough considering it was coming from Denmark. Will definitely recommend the store.
January 24, 2023
Unprompted review
Amazing rollerblades
Amazing rollerblades. Very true to size so definitely don't size up. Really comfortable and great for beginners and intermediate skaters. I absolutely love them.
January 19, 2023
Good company
Good company to deal with. Delivery was very fast. Product purchased was cheaper than on other sites.
December 22, 2022
Unprompted review
Delivery partner is an issue here!
December 20, 2022
Reply from SkatePro
Hey,
Thank you for your review!
We apologize for the 1 business day delay, that your parcel experienced. Unfortunately, shipping parcels during Christmastime could result in unexpected delays since it is high season for most carriers.
We are still pleased to see, that your parcel has arrived before Christmas Day and hope you had nice holidays :) / Your SkatePro Team
Good quality and a Happy wife!
January 4, 2023
Ordered just before Christmas
Ordered just before Christmas, and they arrived bang on time and are perfect……
December 16, 2022
Excellent skateboard!
Excellent skateboard my 9 year son loves it. The skateboard is great quality and made really well
January 3, 2023
Great service, great product
Thank you for delivering a great product on time for Christmas. Your online reviews made it easier for us to choose the best skate for our daughter. You were also recommended by a neighbour which always helps. Many thanks
January 3, 2023
Excellent company to deal with
December 9, 2022
Fantastic
Got my skateboard ramp for my 5 year old son for xmas and he absolutely loves it.
December 2, 2022
Delivery Information not correct
Santa was able to deliver the present on 29th December, Thankfully our son loves his new skates..
December 16, 2022
Unprompted review
Reply from SkatePro
We sincerely apologize for the delays. Feel free to message us directly so we can find a solution. Have a nice day!
Very high quality skates my daughter…
Very high quality skates my daughter loved the choice of colours and I got great guidance on which type to choose also
December 2, 2022
Happy Customer…
So delighted with the skates I ordered for my 6 yr old niece. Very good quality and not too expensive for her to start with. She will have a lot of fun on them. Arrived in good time.
December 13, 2022
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