Skilled Handyman Services Reviews 162

On time, very efficient, tidy and helpful. I would highly recommend Skilled Handyman Services for all you home and business service needs.

Our handyman arrived on time and seems to have done a good job (hard to be sure until it rains again as he was mending a leak). He was polite and very pleasant to deal with. He did have to go and buy materials which added to the time, so if you know what materials are needed I'd suggest buying them in advance. Based on today's visit I would certainly use this service again.

Exceptional customer service .
We received confirmation of our booking within half an hour of having spoken to the company . The full name of the person being sent out was given, ( Mr James Townsley). We had a call to let us know that James was a little delayed due to traffic , well before the time he was booked for . He was courteous , friendly and handled the jobs expeditiously , and did a superb job.
This company can teach others about customer service .

Great service, punctual and clean up after the work is done...thank you!

Skilled Handyman Services provided a high standard of work which was priced at a very reasonable hourly rate. James quickly identified what had caused our shower and kitchen tap to malfunction and provided the solution. We are very satisfied.

James did a fantastic job - really worked hard and got everything completed to a very high standard. He was really polite and helpful. Booking the work was easy and the office was very helpful. I wouldn't hesitate to use them again. Thanks very much

I would highly recommend James, who replaced our shower screen. He went above and beyond to help us and do a really great job and we are happy with the result.

My only criticism would be communication from the office, which wasn't great. I'm glad that we kept trying to get hold of them, though, as the job that was done was worth it.

Update: a little disappointed to have recommended this company to a relative only for him to be quoted an extra £10 per hour for the labour. I would be very careful on the admin side of things with this company, but am still happy with the work completed and the service of the handyman (James) himself.

This was the worst service ever! I never thought it could have been so expensive and difficult to replace a simple socket.

Firstly, we had to book 5 times, because they kept forgetting to confirm and the technician did not show up on the agreed date.
Then, the ratings given via email were different from the ones told on the telephone.
Finally, the technician came on site without the materials needed for the work (socket), and charged us for the time spent to go and procure the socket: 70 mins!

Came to the rescue at short notice when we were at our wits end as a result of our building project. Andy and his team were reliable, efficient and got the job done. Thank you!

The handyman turned up on time and got on with the work without any fuss. He finished the job in a reasonable time and was polite and respectful. The hourly rate is a bit high but worth it if you want the job done correctly and guaranteed if you want a firm completion date.

Fantastic service. The engineer arrived on time and carried out the work well. Great communication and punctuality.

I had been without hot water and heating for the night and most of the morning on a very cold night in February due to boiler pressure problems - I was able to contact the help desk first thing in the morning and was happy to hold on the line whilst Gabriel speedily arranged a certified gas engineer to attend later that day at a mutually agreed time - Russ arrived on time - fixed the pressure problem and also checked the boiler to ensure that all was well and that the radiators came on and hot water was available - it was wonderful to feel warm again - I will certainly recommend Skilled Handyman Services

I booked a handy person to clear the gutters on my house. James was friendly, efficient and obliging. He found four blockages and cleared them out and flushed the down pipe to clear a stubborn blockage. Excellent work.

The replacement lock fitting was neat and good at the end. The fitting was slow and I did not get a receipt but overall happy with the job

James, the handyman who visited today, was very professional and completed all that was needed very well. He explained what he had done and why he needed to address things in a particular way.

Andy in Customer Services kept me advised of James' arrival time and called afterwards to make sure that everything was okay which was really appreciated.

I'm very happy with the service provided by Skilled Handyman and thoroughly recommend them.

The Handyman turned up on time, worked efficiently, and did all of the jobs required.

Terrible. They came to fix my light, charged me £90. Did a terrible job and had to call them again to repair mess they had done. This was done but I was then charged £180 twice! I have contacted them to get my money back but have been ignored. Even worse, I am convinced they saw me as an ethnic minority and this gave them the courage to rip me off.

I have made complaints to Trading Standards and the Equalities and Human Rights Commission.

Look at their answer below. They admint they sent the wrong person, then admit they billed again for the repair to the wrong work done by skilledhandyman #1, then don't even bother explaining why they billed a third time!! Shocking!! I look forward to Trading Standards investigating them.

Good to see they consider themselves from the Equality Act too! icing on cake!

James got on with my list of jobs and I’m very happy with his work as the property had to be prepared quickly. The work was indoors and outdoors so required a range of skills. He’s polite, knowledgeable and tidied up after each job. Thanks James and Skilledhandyman