Thank you for the reply but I don’t expect your notes will show anything useful. I had a phone call a few weeks after the consultation asking me why I hadn’t booked any treatments. If your notes sh... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Thank you for the reply but I don’t expect your notes will show anything useful. I had a phone call a few weeks after the consultation asking me why I hadn’t booked any treatments. If your notes sh... See more
Company replied
Today, I had Silhouette Soft threads with Dr. Strawford. I am blown away by the results already. My face is lifted and it looks sculpted too. I felt so relaxed and at ease. Dr. Strawford is profes... See more
Company replied
The Clinic is lovely and so are the staff even before going booking an appointment is easy and they are very helpful. Dr. Strawford is great asks what you want and what your expectations are from the... See more
Company replied
I was feeling abit anxious when I arrived at the clinic but Dr Strawford and his team (Natalie & Rebecca) were as always amazing. Dr Strawford took his time to explain fully what to expect in the proc... See more
Company replied
Skin Excellence Clinic - the leading clinic in the South-West providing non-surgical cosmetic treatments.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team in Wells are absolutely brilliant! Very professional and welcoming. Would highly recommend to anyone!
I was very nervous for my appointment but felt completely at ease throughout my procedure.
I wouldn’t go anywhere else
Thank you so much all of the team. I’ve got my confidence back.
I was recommended to seek advice from Skin Excellence, which I did. The advice was exactly what I was looking for, delivered in a clear and professional way. The procedure has achieved what I hoped for and was provided in a pleasant and professional manner. I would definitely recommend this company, and I would return if I needed to.

Reply from skinexcellenceclinics.co.uk
Thank you so much for my procedure and a very nice welcoming. The whole team is very friendly and helpful. I know that I will come back in 6 months and repeat the procedure once again. Wish you all the best!

Reply from skinexcellenceclinics.co.uk
Had some filler and was made to feel very comfortable by all staff during the time I spent at skin excellence.
Ian throughly went through everything he was doing which made the experience less scary
Would recommend to anyone who values a 10/10 service will 100% be returning

Reply from skinexcellenceclinics.co.uk
I was recommended by a family member, and I’m so glad I went to see Dr Strawford . After years of suffering in the menopause and nhs prescribed HRT not working, I have been so impressed with my journey so far with Bio hormones. Dr Strawford explained everything from the initial consultation & even answered some long needed questions. I’m extremely excited to start my journey to feeling and being healthier. All staff were so friendly and helpful and I would highly recommend anyone to book an appointment!

Reply from skinexcellenceclinics.co.uk
This was my first visit. I was impressed with the professionalism, a friendly welcome and a positive approach. I'm looking forward to the outcome!

Reply from skinexcellenceclinics.co.uk
I went for a consultation and found the atmosphere friendly and relaxing. The information and suggested procedure was tailored to me personally.
I feel very confidant going ahead with my treatment.

Reply from skinexcellenceclinics.co.uk
I recently visited for treatment and can confirm the experience was very pleasant. I was a little anxious about having cosmetic treatments but had little to worry about after meeting the team and feeling very relaxed before, during and after my procedure.
Highly recommend!

Reply from skinexcellenceclinics.co.uk
Dr Strawford and his team are extremely professional and Dr Strawford could see exactly what I was looking to achieve and his total honest answers were what I wanted. The staff are all very friendly and welcoming so any signs of nerves of trepidation are immediately removed when you enter the clinic, very relaxing vibe. Would recommend without hesitation and I have booked a course so looking forward to my next appointment. I saw immediate fantastic results with just my first treatment, delighted.

Reply from skinexcellenceclinics.co.uk
Relaxed environment and very professional, have to wait to see if the treatment works but I was very happy with my visit

Reply from skinexcellenceclinics.co.uk
I met Dr Strawford and team for the first time this week at the Plymouth clinic. They were all very welcoming, and un- pretentious. The clinic is also beautiful. The information and advice given was very clear and honest. I am very happy with the Botox treatment I received. A very calm and positive experience all round. I have no hesitation in recommending this excellent clinic and will definitely return.

Reply from skinexcellenceclinics.co.uk
Professional , Friendly and most importantly knowledgeable .
I would happily recommend to friends and family.

Reply from skinexcellenceclinics.co.uk
"Fantastic staff, in a lovely environment. Dr Strawford is very gentle when administering treatment and talks you through. Would highly recommend."

Reply from skinexcellenceclinics.co.uk
Excellent customer service and high quality of care.

Reply from skinexcellenceclinics.co.uk
Dr Strawford's knowledge and expertise gave me the confidence to try Ellanse for volume loss in the cheek area, i could see the results of his work immediately and had minimal bruising. Most importantly to me it looks so natural.

Reply from skinexcellenceclinics.co.uk
Absolutely outstanding professional service from start to finish. Natalie and Dr Strawford has been very helpful from the beginning to finishing of the treatment. Treatment was painless and quick. Would definitely recommend.

Reply from skinexcellenceclinics.co.uk
Very pleasant experience
Dr Strawford and staff very friendly

Reply from skinexcellenceclinics.co.uk
I had radio-surgery to remove a mole from my face just above my right eyebrow! It’s a mole I have been self conscious about for a long time. I arrived to the clinic 5 minutes before my appointment and was seen to almost instantly. Dr Strawford took me through a consultation and answered all my questions and concerns before allowing me to decide wether or not I’d like to go ahead with treatment. The treatment was done with precision and ease , I received a local anaesthetic to numb the area and then had the procedure. I was spoken to throughout the whole procedure to inform me of what was happening and it was over within 5 minutes without any pain. I was informed of how to look after the area and healing over the next couple weeks before a clear spray was used to protect the site. I was also emailed all the post procedure care advise. The whole experience start to finish was seamless and I’d highly recommend the Skin Excellence Clinic.

Reply from skinexcellenceclinics.co.uk
Amazing in every way! From the first contact I had with Skin Excellence they were amazing, really helpful over the telephone, professional and friendly, when I arrived at the clinic on the day of the procedure I was a little nervous. The team made me feel at ease and were very welcoming. The clinic itself has a lovely feel and a welcoming vibe. The team made me feel relaxed and I was able to feel excited about the treatments. Everything was explained to me thoroughly and the procedure was pain free and very quick! I would highly recommend to anyone, you won’t believe how quick the radio surgery mole removal actually is, amazing and thank you.

Reply from skinexcellenceclinics.co.uk
Professional through out. They contact you after your treatment and send after care information. Top results from practitioners who have been in industry for 25+ years. I will be back :)

Reply from skinexcellenceclinics.co.uk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.