skinexcellenceclinics.co.uk Reviews 

141
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

Thank you for the reply but I don’t expect your notes will show anything useful. I had a phone call a few weeks after the consultation asking me why I hadn’t booked any treatments. If your notes sh... See more

Company replied

Rated 5 out of 5 stars

Today, I had Silhouette Soft threads with Dr. Strawford. I am blown away by the results already. My face is lifted and it looks sculpted too. I felt so relaxed and at ease. Dr. Strawford is profes... See more

Company replied

Rated 5 out of 5 stars

The Clinic is lovely and so are the staff even before going booking an appointment is easy and they are very helpful. Dr. Strawford is great asks what you want and what your expectations are from the... See more

Company replied

Rated 5 out of 5 stars

I was feeling abit anxious when I arrived at the clinic but Dr Strawford and his team (Natalie & Rebecca) were as always amazing. Dr Strawford took his time to explain fully what to expect in the proc... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Skin Excellence Clinic - the leading clinic in the South-West providing non-surgical cosmetic treatments.


Contact info

3.1

Average

TrustScore 3 out of 5

141 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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3.1

All reviews

(141)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

The team in Wells are absolutely…

The team in Wells are absolutely brilliant! Very professional and welcoming. Would highly recommend to anyone!

I was very nervous for my appointment but felt completely at ease throughout my procedure.

I wouldn’t go anywhere else

Thank you so much all of the team. I’ve got my confidence back.

May 7, 2021
Unprompted review
Rated 5 out of 5 stars

Great advice and care.

I was recommended to seek advice from Skin Excellence, which I did. The advice was exactly what I was looking for, delivered in a clear and professional way. The procedure has achieved what I hoped for and was provided in a pleasant and professional manner. I would definitely recommend this company, and I would return if I needed to.

April 29, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Barbara,
Thank you for taking the time to leave us such a lovely review with 5 stars. We are really pleased that you enjoyed your experience at Skin Excellence and we look forward to seeing you again soon - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

That was superb!

Thank you so much for my procedure and a very nice welcoming. The whole team is very friendly and helpful. I know that I will come back in 6 months and repeat the procedure once again. Wish you all the best!

April 26, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Gabriele
Thank you for taking the time to leave us a review with 5 stars. We look forward to welcoming you back to the Clinic soon. Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Plymouth - Ian Strawford

Had some filler and was made to feel very comfortable by all staff during the time I spent at skin excellence.
Ian throughly went through everything he was doing which made the experience less scary
Would recommend to anyone who values a 10/10 service will 100% be returning

April 22, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Jonathan
Thank you so much for taking the time to share the experience of your treatment with Dr Strawford and Skin Excellence. We really value this and look forward to seeing you again soon. Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

I wish I had found them sooner!

I was recommended by a family member, and I’m so glad I went to see Dr Strawford . After years of suffering in the menopause and nhs prescribed HRT not working, I have been so impressed with my journey so far with Bio hormones. Dr Strawford explained everything from the initial consultation & even answered some long needed questions. I’m extremely excited to start my journey to feeling and being healthier. All staff were so friendly and helpful and I would highly recommend anyone to book an appointment!

April 21, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Rachael
Thank you so much for sparing the time to share your journey with other patients who may be looking for some much needed support in this area. Dr Strawford has a wealth of experience in hormones and well-being and we look forward to supporting you over the coming month and years.

Rated 5 out of 5 stars

This was my first visit

This was my first visit. I was impressed with the professionalism, a friendly welcome and a positive approach. I'm looking forward to the outcome!

April 16, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Barbara
Thank you for sparing the time to leave us a review with 5 stars. We always welcome positive feedback and it helps other patients looking to read about your experience. Many thanks - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Very happy with my experience

I went for a consultation and found the atmosphere friendly and relaxing. The information and suggested procedure was tailored to me personally.
I feel very confidant going ahead with my treatment.

April 16, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Sue
Thank you for taking the time to leave us a review with 5 stars. I am pleased that your experience was a positive one and look forward to seeing you again soon. Many thanks - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Cannot fault the treatment and service!

I recently visited for treatment and can confirm the experience was very pleasant. I was a little anxious about having cosmetic treatments but had little to worry about after meeting the team and feeling very relaxed before, during and after my procedure.

Highly recommend!

April 13, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Max
It's so kind of you to take the time to leave us a great review with 5 stars. We love receiving positive feedback and it also helps new patients looking for similar treatments to read about your experience. Thank you for sharing - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Total Honesty

Dr Strawford and his team are extremely professional and Dr Strawford could see exactly what I was looking to achieve and his total honest answers were what I wanted. The staff are all very friendly and welcoming so any signs of nerves of trepidation are immediately removed when you enter the clinic, very relaxing vibe. Would recommend without hesitation and I have booked a course so looking forward to my next appointment. I saw immediate fantastic results with just my first treatment, delighted.

April 12, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Penny
Thank you for taking time the time to leave us a great review with 5 stars. We love to receive positive feedback and it really helps other patients to read about your experience. We look forward to seeing you for your next treatment. Thank you for sharing - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Nice, friendly and professional

Relaxed environment and very professional, have to wait to see if the treatment works but I was very happy with my visit

April 10, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Christopher, thank you for taking the time to leave us a review with 5 stars. We always appreciate the positive feedback and look forward to seeing you again in Clinic - Dr Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Excellent clinic and experience

I met Dr Strawford and team for the first time this week at the Plymouth clinic. They were all very welcoming, and un- pretentious. The clinic is also beautiful. The information and advice given was very clear and honest. I am very happy with the Botox treatment I received. A very calm and positive experience all round. I have no hesitation in recommending this excellent clinic and will definitely return.

April 2, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Wendy
Thank you sparing some time to leave us a great review with 5 stars. We are pleased to hear that your experience was a positive one and look forward to welcoming you again soon - Dr Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Professional

Professional , Friendly and most importantly knowledgeable .
I would happily recommend to friends and family.

April 1, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Jennifer
Thank you so much for leaving us a positive review with 5 stars. We look forward to seeing you again soon - Dr Ian Strawford and the Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Welcoming environment that puts you at ease

"Fantastic staff, in a lovely environment. Dr Strawford is very gentle when administering treatment and talks you through. Would highly recommend."

March 31, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Carly
It is really kind of you to spare the time to leave us a review and 5 stars. Thank you.
We look forward to seeing you again soon - Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Excellent customer service and high…

Excellent customer service and high quality of care.

March 29, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi
Thank you for taking the time to leave us a review and 5 stars.
Dr Ian Strawford and the Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Cheek volume loss

Dr Strawford's knowledge and expertise gave me the confidence to try Ellanse for volume loss in the cheek area, i could see the results of his work immediately and had minimal bruising. Most importantly to me it looks so natural.

March 24, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi
Thank you for leaving us such a great review with 5 stars. We love Ellanse, it provides very natural, age appropriate results in skilled hands. This amazing collagen boosting product improves over time and gives long lasting results. We look forward to seeing you soon. Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

removal of mole on nose and cheek

Absolutely outstanding professional service from start to finish. Natalie and Dr Strawford has been very helpful from the beginning to finishing of the treatment. Treatment was painless and quick. Would definitely recommend.

March 22, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi
Thank you for taking time to leave us this review with 5 stars. We are really pleased to hear that you are happy with the treatment and service you have received from us - Dr Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Very pleasant experience

Very pleasant experience
Dr Strawford and staff very friendly

March 20, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Steph
Thank you for taking the time to leave us a review and five stars. We look forward to seeing you again soon. Dr Ian Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

radio-surgery to remove a mole…

I had radio-surgery to remove a mole from my face just above my right eyebrow! It’s a mole I have been self conscious about for a long time. I arrived to the clinic 5 minutes before my appointment and was seen to almost instantly. Dr Strawford took me through a consultation and answered all my questions and concerns before allowing me to decide wether or not I’d like to go ahead with treatment. The treatment was done with precision and ease , I received a local anaesthetic to numb the area and then had the procedure. I was spoken to throughout the whole procedure to inform me of what was happening and it was over within 5 minutes without any pain. I was informed of how to look after the area and healing over the next couple weeks before a clear spray was used to protect the site. I was also emailed all the post procedure care advise. The whole experience start to finish was seamless and I’d highly recommend the Skin Excellence Clinic.

March 17, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Blaise
Thank you for leaving us such an amazing and detailed review about your experience of having a mole removed using Radio Surgery at Skin Excellence. Other patients looking for this treatment love to ready about your experience, so thank you for making it so detailed.... Dr Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Amazing in every way

Amazing in every way! From the first contact I had with Skin Excellence they were amazing, really helpful over the telephone, professional and friendly, when I arrived at the clinic on the day of the procedure I was a little nervous. The team made me feel at ease and were very welcoming. The clinic itself has a lovely feel and a welcoming vibe. The team made me feel relaxed and I was able to feel excited about the treatments. Everything was explained to me thoroughly and the procedure was pain free and very quick! I would highly recommend to anyone, you won’t believe how quick the radio surgery mole removal actually is, amazing and thank you.

March 17, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

HI Hannah
Thank you so much for leaving us a great review. We always welcome positive feedback and it really helps other patients looking to have some moles removed to ready about your experience. Many thanks - Dr Strawford and The Team @ Skin Excellence Clinics

Rated 5 out of 5 stars

Professional through out

Professional through out. They contact you after your treatment and send after care information. Top results from practitioners who have been in industry for 25+ years. I will be back :)

March 15, 2021
Unprompted review
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Reply from skinexcellenceclinics.co.uk

Hi Lucy
Thank you for much for taking the time to leave us a review. It is always nice to receive positive feedback and to allow others to read about your experience. We look forward to seeing you again soon - Dr Strawford and the Team @ Skin Excellence Clinics

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