SKULPTA Reviews 

321
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Order placed Feb 2022 Payment banked £100 plus No postal tracking available Numerous attempts made to contact with no reply Absolute RIP OFF Clearly the company has gone broke Do not deal with these l... See more

Rated 5 out of 5 stars

I was concerned about the delay in delivery so I sent an email to the team. They've responded within 24h explaining extra covid procedures. Product was delivered soon after. I still haven't opened i... See more

Rated 1 out of 5 stars

Bonjour, Je n’ai toujours pas reçu ma commande numéro #21282 du 18/10/2021 ni de réponse à mon mail de relance vous demandant quel était la date de livraison prévue ! Merci de bien vouloir... See more

Rated 3 out of 5 stars

Hello, the frame was damaged from right bottom end. I’ve tried to dye it with a black crayon but still it’s obvious when you look closely. Your packaging is not satisfying as the frame was only covere... See more

Company replied

Company details

  1. Interior Architect Office

Written by the company

SKULPTA offers top quality canvas prints at an affordable price! Decor your home space or office with us.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

321 reviews

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2.7

All reviews

(321)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Disappointed at first, but impressed with their problem solving & final product!

The initial experience was a disappointment as 2 out of 3 pieces arrived with their frames damaged/chipped. However, customer service responded quickly and eventually shipped replacements for the 2 damaged items - free of charge. 5* communication. Giving 4* overall because it took a couple of weeks and a few followup emails before the decision to ship replacements was made.

January 2, 2021
Rated 4 out of 5 stars

I bought 2 pictures

I bought 2 pictures - both are lovely, excellent quality. Small improvements on communication could be made, I.e updates on your delivery.

December 30, 2020
Rated 5 out of 5 stars

Love the product

Love the product, very well presented with good quality. Very happy! Unfortunately a corner was damaged during transport but all in all 👍🏼 Merry Christmas 🎅🎄

December 25, 2020
Rated 5 out of 5 stars

Did what promised.

Did what promised.
Quick delivery, Help Center was responsive, product arrived as described.
Canvas of good quality (nothing extraordinary but good decorative piece).

December 24, 2020
Rated 1 out of 5 stars

Goods not delivered

I am afraid that I have not seen the goods. Despite your promise of 10 days delivery still no sign. This a disgrace and your lack of feedback or even an apology suggest that you were fully aware that the goods will not be delivered on time

December 23, 2020
SKULPTA logo

Reply from SKULPTA

Dear John, your order is in transit. You are always welcome to contact us at customerservice@skulpta.co.uk and we will give you further details.

Regards
The Skulpta Team

Rated 5 out of 5 stars

Great product 🔥

Great product 🔥
I was very skeptic in the beginning 😩
I’m so so happy ( looks very rich and clean ) Mu wife loves it
Bought my second piece already
Excellent customer service
Had a problem applying my coupon and found that about it weeks later.
Got an answer right away and they apply the coupon weeks after I purchased ♥️
Love you Skulpta best best brand
I’ll definitely buy more

December 23, 2020
Unprompted review
Rated 1 out of 5 stars

No communication - Terrible Customer Service

Ordered a picture on the 28/11/20, it was despatched on the 07/12/20 via Fedex. Chased numerous times, via e-mail and face book as it is impossible to call Skulpta and speak to someone, nobody had the courtesy to reply or investigate why my picture hadn't been delivered. I final got hold of Fedex myself and found out Skulpta had put an in complete address on the package. Finally today out of desparation my husband drove to the Fedex depot to collect the package, unfortunately due to the packaging being poor and the length of time the picture had been in the Fedex depot the picture is damaged. Again I will be contacting Skulpta to ask for a refund, I have never had such bad customer service in my life. It has left a really sour taste.

December 21, 2020
SKULPTA logo

Reply from SKULPTA

Dear Ian, we are sorry to see you are not having a good experience at Skulpta.
Please contact us at customerservice@skulpta.co.uk. We will solve any problem you may have.
Thank you
The Skulpta Team

Rated 2 out of 5 stars

Not happy with my purchase

Not happy with my purchase. Image quality is not what expected. Looks like a bad photocopy, poor image quality and colors are fade. I was expecting vibrant colors as the picture shown on website.

December 17, 2020
Rated 5 out of 5 stars

Excellent service

Excellent service, with no issues. Not only just received an order confirmation but also a separate invoice as well with full details. Each item was despatched with it's own unique tracking ID due to being packed individually. Each piece of artwork was well packaged and received in excellent condition. Love the items purchased

December 17, 2020
Rated 3 out of 5 stars

item not arrived yet

December 17, 2020
SKULPTA logo

Reply from SKULPTA

Dear Francesco, your order is in transit. You are always welcome to contact us at customerservice@skulpta.co.uk and we will give you further details.

Regards
The Skulpta Team

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