SKULPTA Reviews 

321
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Order placed Feb 2022 Payment banked £100 plus No postal tracking available Numerous attempts made to contact with no reply Absolute RIP OFF Clearly the company has gone broke Do not deal with these l... See more

Rated 5 out of 5 stars

I was concerned about the delay in delivery so I sent an email to the team. They've responded within 24h explaining extra covid procedures. Product was delivered soon after. I still haven't opened i... See more

Rated 1 out of 5 stars

Bonjour, Je n’ai toujours pas reçu ma commande numéro #21282 du 18/10/2021 ni de réponse à mon mail de relance vous demandant quel était la date de livraison prévue ! Merci de bien vouloir... See more

Rated 3 out of 5 stars

Hello, the frame was damaged from right bottom end. I’ve tried to dye it with a black crayon but still it’s obvious when you look closely. Your packaging is not satisfying as the frame was only covere... See more

Company replied

Company details

  1. Interior Architect Office

Written by the company

SKULPTA offers top quality canvas prints at an affordable price! Decor your home space or office with us.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

321 reviews

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2.7

All reviews

(321)

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Rated 3 out of 5 stars

Difficult to review the product

Difficult to review the product, since i have not yet received it.
But not impressed with the deliverytime. My order was 13 days before it was shipped and 3 days after not delivered yet.
If the product meet my expections, i will update with a star og 2. But so far, not impressed. Delivery after 27 days, product is great, but not impressed about the delivery time.

December 17, 2020
Unprompted review
Rated 2 out of 5 stars

I haven't received the goods yet

I haven't received the goods yet, and haven't received any update about shipping.... Hence complicated to assess and rate my experience so far....

December 16, 2020
SKULPTA logo

Reply from SKULPTA

Dear Franck, your order is in transit. You are always welcome to contact us at customerservice@skulpta.co.uk and we will give you further details.

Regards
The Skulpta Team

Rated 5 out of 5 stars

Amazing!

I absolutely love my canvas prints! They arrived in 1-2 weeks (I was expecting longer as they were delivered to Australia), the frames and canvas in perfect condition, and the quality is excellent. I’m looking forward to buying more now!

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

I was concerned about the delay in…

I was concerned about the delay in delivery so I sent an email to the team. They've responded within 24h explaining extra covid procedures. Product was delivered soon after. I still haven't opened it since it's a Christmas gift for someone I live with but I hope it'll be alright.

Edit: Gift was opened on Christmas. High quality, properly packaged, no issues whatsoever. Recipient was very happy with the gift.

December 15, 2020
Rated 1 out of 5 stars

it’s a cheap print in a cheap frame and…

it’s a cheap print in a cheap frame and it will cost a fortune to send back! so don’t buy. i’m stuck with mine. quality isn’t great at all.

December 15, 2020
SKULPTA logo

Reply from SKULPTA

Dear Client, we are sorry to see you are not having a good experience at Skulpta.
Please contact us at customerservice@skulpta.co.uk
We will solve any problem you may have.
Thank you
The Skulpta Team

Rated 1 out of 5 stars

i don't recieved

December 14, 2020
SKULPTA logo

Reply from SKULPTA

Dear Rafal, please contact us at customerservice@skulpta.co.uk and we will inform you of the status of your order. We will solve any problem you may have.
Thank you
The Skulpta Team

Rated 1 out of 5 stars

Shocking

Absolutely raging with the service. Paid £200 for my single frame order, it arrived considerably later than expected and the frame was completed damaged and battered on one of the sides. The packaging was shocking! Frame had some bubble wrap which didn’t cover the side which was damaged and the frame was inside a box much bigger than the frame itself, so no surprises the frame must have been bouncing around from side to side during its journey.

I have sent 4 emails in the last 4 days since the the order has arrived, expressed my dissatisfaction and sent pictures of the frame damage asking for some sort of suitable solution or compensation, and so far haven’t received any response, not even an acknowledgment. Totally being ignored.

I have ordered a similar size frame with a canvas recently from Amazon, paid almost a quarter of the price and received a great product and customer service from them.

Totally disappointment is an understatement at this moment.

December 11, 2020
Rated 1 out of 5 stars

my experience with Skulpta is…

my experience with Skulpta is disastrous for the moment ...
I ordered 2 paintings on November 25 and until December 8 I had no return from them even though my bank account had been debited. Anyway ... I received 1 painting today and the 4 corners of the frame are damaged ... and I have no news of the second painting

Expérience catastrophique, commande passée le 25 novembre et débitée sur le compte bancaire par contre aucune nouvelle pendant près de 15 jours malgré différentes relances de ma part...bref je reçois aujourd'hui un des 2 tableaux commandés et les 4 coins du cadre sont abîmés. Vu les tarifs c'est franchement une honte et je n'ai aucune nouvelle du second tableau.

December 11, 2020
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Reply from SKULPTA

Dear Johan, we are sorry to see you are having a bad experience with us. As said our team is revising the issue and will come back to you as soon as possible to offer you the best solution.

Regards
The Skulpta Team

Rated 1 out of 5 stars

Ordered a canvas online

Ordered a canvas online. Got notification a week later that it was out for delivery then another saying it had been delivered. When checked I hadn’t received it and it had in fact been delivered to another address 10 miles away from my house. After trying to contact Skulpta numerous times to try and fix the issue I have given up and went to my credit card provider to chase a refund. AVOID

December 10, 2020
SKULPTA logo

Reply from SKULPTA

Dear Grant, we are sorry to see you are having a bad experience with us. You got an answer to your email in less than 24h . As said our team is revising the issue and will come
back to you as soon as possible.

Regards
The Skulpta Team

Rated 3 out of 5 stars

Would only recommend for small and less expensive stuff

The concept is cool, but the quality does not match the creativity. The frame arrived in Paris broken, in an unprotected cardboard. Also, the impression (66*101) did not meet my expectations. I received it quickly though :)

Would only recommend for small and less expensive stuff.

December 9, 2020

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