Skyfleet Limited Reviews 273

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and the efficiency of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting that the process from initial inquiry to car delivery is fast and straightforward. However, some customers mentioned a sharp drop in service levels, feeling that their account manager was no longer focused on customer care and that issues were passed on to others. A few other people also felt that there was confusion regarding delivery, with delays and a lack of communication from the company about the status of their vehicle.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their helpfulness, politeness, and excellent... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great communication, reliability,... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising the clear... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful, polite, and communicative... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me... See more

Rated 5 out of 5 stars

This is the fifth vehicle we’ve had through Skyfleet, and once again, we are extremely happy with the service provided. Debbie was absolutely lovely and made the whole process smooth and stress-free,... See more

Rated 5 out of 5 stars

Car not delivered as yet but service ahead of delivery has been excellent. Great level of communication with our Skyfleet Agent, Bryan, who has kept us abreast of all of the details of our leasing a... See more

Rated 5 out of 5 stars

Friendly, professional, no-pressure service to lease my car. Quick too - initial enquiry to car delivery in under 20 days. From the initial call-back to my enquiry via LeaseLoco to completion of the... See more


Company details

  1. Car Finance and Loan Company

Written by the company

Skyfleet Since 1997, Skyfleet has helped thousands of UK drivers and businesses find the right vehicle leasing deals at competitive prices. Unlike a single finance provider or dealership, we compare offers from a wide network of leading UK leasing companies and manufacturers, giving our customers more choice, greater flexibility and access to highly competitive pricing. Our experienced leasing specialists take the time to understand your requirements before recommending the most suitable options. Whether you're leasing your first vehicle or managing a business fleet, we're here to make the process simple, transparent and hassle-free. Why customers choose Skyfleet ✓ Established since 1997 ✓ Thousands of satisfied customers across the UK ✓ Cars and vans for personal and business leasing ✓ Access to multiple leading UK finance providers ✓ No cancellation fees* ✓ No charges for mileage amendments or contract extensions* ✓ Friendly, knowledgeable leasing specialists ✓ Honest advice with no high-pressure sales We're proud that many of our customers come back to us time and time again, and we're committed to delivering the level of service that earns five-star reviews. *Subject to our published terms and conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Tracey was excellent

Tracey was excellent with my search, very responsive over email and calls and found my dream car for me cheaper than I was previously quoted. I would highly recommend, thank you Tracey

February 25, 2026
Rated 5 out of 5 stars

Excellent Service

Excellent Service

Clear communication on leasing process from Steve. Everything as expected and car delivered when on time and to spec.

January 19, 2026
Rated 5 out of 5 stars

Fantastic deals

Bryan from sky fleet always gives a fantastic customer experience. He talks you through the options and helps you to make the right choice based on solid info for your needs

February 9, 2026
Rated 5 out of 5 stars

Customer Service at it’s best

I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me all the information needed and was happy to offer the opportunity to speak personally to outline the procedure, new ground for me. Certain hurdles cropped up but Debbie couldn’t do more and is a real asset to the company.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed

From first point of contact to delivery of the car, David was informative & not at all pushy like some other lease companies were when shopping around.
David secured a good deal on my vehicle and from placing the order to delivery kept in touch throughout.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, professional service

Friendly, professional, no-pressure service to lease my car. Quick too - initial enquiry to car delivery in under 20 days.
From the initial call-back to my enquiry via LeaseLoco to completion of the agreement, Pablo and the rest of the team guided me through the process with regular calls and email updates, explaining everything as we went and quickly answering any questions I had.
Would not hesitate to use them again for my next car.

December 16, 2025
Rated 5 out of 5 stars

Lease number 6

Well, here we go with another motor from Skyfleet!
This will be the 6th motor I’ve had from them since first starting leasing in 2010.
The last couple of motors have been sourced for me by Debbie, who I have to say, has been brilliant and very easy to deal with. She dealt with all the necessary paperwork and assisted me in all aspects of the leasing transaction.
Thanks very much Skyfleet and especially Debbie, for another stress free transaction.
Regards Andy

November 12, 2025
Unprompted review
Rated 2 out of 5 stars

I was promised the vehicle last…

I was promised the vehicle last Wednesday and on the day telephoned that the aerial was broken and it won’t be delivered.
It is now Monday and I am still waiting for answers and arrival of a vehicle . A terrible experience.

December 15, 2025
Rated 5 out of 5 stars

Superb as always

Superb as always! Had many cars and vans over the years and all good. Ben is excellent as usual and keeps me informed all the way through the process. Have recommended people to him and all been happy. 👍👍

December 10, 2025

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