I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me... See more
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Review summary
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Reviews shaping this summary
This is the fifth vehicle we’ve had through Skyfleet, and once again, we are extremely happy with the service provided. Debbie was absolutely lovely and made the whole process smooth and stress-free,... See more
Car not delivered as yet but service ahead of delivery has been excellent. Great level of communication with our Skyfleet Agent, Bryan, who has kept us abreast of all of the details of our leasing a... See more
Friendly, professional, no-pressure service to lease my car. Quick too - initial enquiry to car delivery in under 20 days. From the initial call-back to my enquiry via LeaseLoco to completion of the... See more
Company details
Written by the company
Skyfleet Since 1997, Skyfleet has helped thousands of UK drivers and businesses find the right vehicle leasing deals at competitive prices. Unlike a single finance provider or dealership, we compare offers from a wide network of leading UK leasing companies and manufacturers, giving our customers more choice, greater flexibility and access to highly competitive pricing. Our experienced leasing specialists take the time to understand your requirements before recommending the most suitable options. Whether you're leasing your first vehicle or managing a business fleet, we're here to make the process simple, transparent and hassle-free. Why customers choose Skyfleet ✓ Established since 1997 ✓ Thousands of satisfied customers across the UK ✓ Cars and vans for personal and business leasing ✓ Access to multiple leading UK finance providers ✓ No cancellation fees* ✓ No charges for mileage amendments or contract extensions* ✓ Friendly, knowledgeable leasing specialists ✓ Honest advice with no high-pressure sales We're proud that many of our customers come back to us time and time again, and we're committed to delivering the level of service that earns five-star reviews. *Subject to our published terms and conditions.
Contact info
Unit 3 Capital House, High House Business Park, High House Lane, Kenardington, TN26 2LF, Kenardington, United Kingdom
- 01233730260
- sales@skyfleet.com
- skyfleetcarleasing.co.uk
4.8
Excellent
273 reviews
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Replied to 50% of negative reviews
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Very good service
Very good service, any issues dealt with promptly and professionally..
August 27, 2025
Superb service
Ben A. at Skyfleet was superb from start to finish in making the experience of obtaining a lease for my business super simple and getting a deal I was really happy with. He addressed any questions promptly and was made the whole process seamless. Would throughly recommend using Skyfleet and Ben’s expertise.
September 1, 2025
Great support from our account manger…
Great support from our account manger ..Very helpful in resolving issues ..Very pleased
August 21, 2025
Service Levels Have Dropped Sharply
Service Levels Have Dropped Sharply
Over the past 12 months, I’ve noticed a significant drop in service standards from Sky Fleet Leasing. My account manager no longer seems focused on customer care — everything felt like a chore. Instead of resolving matters directly, issues were constantly passed on to someone else.
After extending my lease for another year, it became clear that my account manager had lost all drive and determination to secure a deal that would make me want to stay. The effort simply wasn’t there.
On top of that, there were repeated mistakes, such as giving me incorrect address details. Small errors like these added up and made the whole experience frustrating.
Even when I eventually left, there was no thank you or acknowledgment for being a loyal customer for 4 years, which felt very disappointing.
Overall, the service has gone from supportive and attentive to careless and disengaged.
August 15, 2025
Unprompted review
Reply from Skyfleet Limited
Hi Harry
Thank you for your feedback. We regret that your experience with us was a negative one and appreciate you taking the time to let us know. We are actively reviewing your case to identify any areas where we can improve.
As a broker, our role is to facilitate the financing process. While we will always do our best to assist our clients, it's important to understand that our role is limited once the contract is live. The service level and customer service journey for your contract are ultimately managed by the finance company, and their customer service is beyond our control. We understand that this can sometimes lead to frustration.
We appreciate your business.
Car not delivered as yet but service…
Car not delivered as yet but service ahead of delivery has been excellent. Great level of communication with our Skyfleet Agent, Bryan, who has kept us abreast of all of the details of our leasing arrangements and been very helpful whilst setting up the lease. Skyfleet have given us a great deal on the cost of the vehicle we have chosen to lease - we can't wait to receive it!
August 6, 2025
Very easy process with knowledge staff…
Very easy process with knowledge staff (Tracey!!) I was kept informed regularly through email from start to finish
August 1, 2025
Great service as always by Ben and…
Great service as always by Ben and highly recommended!
July 11, 2025
Tracey was brilliant and so helpful…
Tracey was brilliant and so helpful with everything.
July 7, 2025
Fantastic company
Tracey was great from start to finish.
Any issues were dealt with promptly and efficiently.
I would 100% recommend Tracey and Skyfleet in the future.
July 7, 2025
Great and timely services
The car was delivered on time and in perfect condition as mentioned.
July 7, 2025
Always there to help very professional
Very professional always on hand to help very nice people
July 2, 2025
David was very helpful
David was very helpful, obtained some great leasing quotes for me, then once I had selected a vehicle the process was smooth and I was well informed throughout until delivery, would absolutely recommend,
June 16, 2025
Paul was incredibly helpful along the…
Paul was incredibly helpful along the way and nothing was too much to look into and advise on. The car has taken quite a while to arrive, but I guess that’s not within their control.
June 4, 2025
Thank you to Tracey for sourcing and…
Thank you to Tracey for sourcing and delivery my stunning new car. I couldn't be happy and can't wait for many happy miles in the new wheels!
June 6, 2025
Great experience using Sky Fleet
Great experience using Sky Fleet. Ben has been very helpful and always prompt in coming back to me. Would definitely recommend and shall be using again.
June 3, 2025
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