Skyfleet Limited Reviews 273

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their helpfulness, professionalism, and positive attitude. Customers highlight the excellent service, noting the efficiency, clear communication, and smooth process from initial inquiry to delivery. Many people appreciate the quick response times and personalized approach, with the company going the extra mile to ensure satisfaction. However, some customers also noted a drop in service levels, with issues being passed on and a feeling of disengagement from their account managers. There were also occasional mentions of confusion regarding delivery and delays in receiving answers or the vehicle itself.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, politeness, and... See more

Service

Users describe positive interactions with service, highlighting great communication, reliable service, and... See more

Delivery service

Consumers find the delivery service to be positive, with many praising the clear communication and... See more

Customer service

Clients share positive opinions on customer service, with many describing it as the best they have ever... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me... See more

Rated 5 out of 5 stars

This is the fifth vehicle we’ve had through Skyfleet, and once again, we are extremely happy with the service provided. Debbie was absolutely lovely and made the whole process smooth and stress-free,... See more

Rated 5 out of 5 stars

Car not delivered as yet but service ahead of delivery has been excellent. Great level of communication with our Skyfleet Agent, Bryan, who has kept us abreast of all of the details of our leasing a... See more

Rated 5 out of 5 stars

Friendly, professional, no-pressure service to lease my car. Quick too - initial enquiry to car delivery in under 20 days. From the initial call-back to my enquiry via LeaseLoco to completion of the... See more


Company details

  1. Car Finance and Loan Company

Written by the company

Skyfleet Since 1997, Skyfleet has helped thousands of UK drivers and businesses find the right vehicle leasing deals at competitive prices. Unlike a single finance provider or dealership, we compare offers from a wide network of leading UK leasing companies and manufacturers, giving our customers more choice, greater flexibility and access to highly competitive pricing. Our experienced leasing specialists take the time to understand your requirements before recommending the most suitable options. Whether you're leasing your first vehicle or managing a business fleet, we're here to make the process simple, transparent and hassle-free. Why customers choose Skyfleet ✓ Established since 1997 ✓ Thousands of satisfied customers across the UK ✓ Cars and vans for personal and business leasing ✓ Access to multiple leading UK finance providers ✓ No cancellation fees* ✓ No charges for mileage amendments or contract extensions* ✓ Friendly, knowledgeable leasing specialists ✓ Honest advice with no high-pressure sales We're proud that many of our customers come back to us time and time again, and we're committed to delivering the level of service that earns five-star reviews. *Subject to our published terms and conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Simply the Best !

Russel is a great sales person and Clare even better when it comes to supporting the customer at the whole process . The entire team at Skyfleet are professional and have you , as a customer , at the center of all they do . Any surprise that this is the 4th car I am arranging through them !

May 23, 2025
Rated 5 out of 5 stars

BIG THANKS

every question was answered a big thankyou to Tracy Noaks for her guidence as it was my first time having a van on contract hire

March 6, 2025
Rated 5 out of 5 stars

First class service

Clear simple pricing - very competitive price , representative was very helpful and explained things - and kept in touch

February 19, 2025
Rated 5 out of 5 stars

Bryan was so helpful

Bryan was so helpful, it never fazed him when I kept changing my mind, back and forth, he was great, got me a very good deal (or so I believe), and will certainly use your company again, this is the 2nd time we have used your company, a 3rd due soon

February 20, 2025
Rated 5 out of 5 stars

Quality communication

The main thing about working with Skyfleet is the high quality of the communication that exists at all times and in this case it is mainly with Russell France

December 20, 2024

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