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Skyfleet Limited Reviews 273

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TrustScore 5 out of 5

4.8

Car Finance and Loan Company
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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their helpfulness, professionalism, and positive attitude. Customers highlight the excellent service, noting the efficiency, clear communication, and smooth process from initial inquiry to delivery. Many people appreciate the quick response times and personalized approach, with the company going the extra mile to ensure satisfaction. However, some customers also noted a drop in service levels, with issues being passed on and a feeling of disengagement from their account managers. There were also occasional mentions of confusion regarding delivery and delays in receiving answers or the vehicle itself.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, politeness, and... See more

Service

Users describe positive interactions with service, highlighting great communication, reliable service, and... See more

Delivery service

Consumers find the delivery service to be positive, with many praising the clear communication and... See more

Customer service

Clients share positive opinions on customer service, with many describing it as the best they have ever... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me... See more

Rated 5 out of 5 stars

This is the fifth vehicle we’ve had through Skyfleet, and once again, we are extremely happy with the service provided. Debbie was absolutely lovely and made the whole process smooth and stress-free,... See more

Rated 5 out of 5 stars

Car not delivered as yet but service ahead of delivery has been excellent. Great level of communication with our Skyfleet Agent, Bryan, who has kept us abreast of all of the details of our leasing a... See more

Rated 5 out of 5 stars

Friendly, professional, no-pressure service to lease my car. Quick too - initial enquiry to car delivery in under 20 days. From the initial call-back to my enquiry via LeaseLoco to completion of the... See more

Company details

  1. Car Finance and Loan Company

Written by the company

Skyfleet Since 1997, Skyfleet has helped thousands of UK drivers and businesses find the right vehicle leasing deals at competitive prices. Unlike a single finance provider or dealership, we compare offers from a wide network of leading UK leasing companies and manufacturers, giving our customers more choice, greater flexibility and access to highly competitive pricing. Our experienced leasing specialists take the time to understand your requirements before recommending the most suitable options. Whether you're leasing your first vehicle or managing a business fleet, we're here to make the process simple, transparent and hassle-free. Why customers choose Skyfleet ✓ Established since 1997 ✓ Thousands of satisfied customers across the UK ✓ Cars and vans for personal and business leasing ✓ Access to multiple leading UK finance providers ✓ No cancellation fees* ✓ No charges for mileage amendments or contract extensions* ✓ Friendly, knowledgeable leasing specialists ✓ Honest advice with no high-pressure sales We're proud that many of our customers come back to us time and time again, and we're committed to delivering the level of service that earns five-star reviews. *Subject to our published terms and conditions.

Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Debbie at skyfleet has been extremely…

Debbie at skyfleet has been extremely helpful throughout the whole process of trying to secure my new car. A lot of other brokers will sell you a dream on lead times and delivery times but she’s been honest from the very start which I appreciate a lot. Would always come back to me in a timely fashion and has been very helpful all the way through. Would definitely recommend using these guys

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Need a new van

Great service from David, knows the product inside out and he keeps you on the straight and narrow route to a good deal.

December 11, 2024
Rated 5 out of 5 stars

David at Skyfleet

I have used Skyfleet for many years now and they are great especially David Stanton. He always finds us the best deals and vehicles and makes the process so easy. Thank you again David.

November 15, 2024
Rated 5 out of 5 stars

Great communication

Great communication, they make sure that all your criteria met and they also keep you updated for a smooth exchange of your new vehicle.

November 4, 2024
Rated 1 out of 5 stars

I told them i had a transmission…

I told them i had a transmission problem. But they told me i didn't. So instead of them checking the transmission first they decided to fix my brakes put rotors on give me a new battery. Then while they test drove it. They realized it was the damn transmission! I'm not a happy customer. Now i have a car that has over $1000.00 of new shit and i still can't drive it! I wish they would have just fix the transmission.

November 4, 2024
Unprompted review
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Reply from Skyfleet Limited

Thanks for the review, although it does not appear to be for Skyfleet. We are not a garage & don't carry out vehicle repairs, nor do we have any commercial presence outside of the UK. Sorry to hear you have experienced these issues and we hope you get them sorted with the garage that carried out the repairs.

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