Skyfleet Limited logo
Visit website

Skyfleet Limited Reviews 273

•
TrustScore 5 out of 5

4.8

Car Finance and Loan Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the staff for their helpfulness, professionalism, and positive attitude. Customers highlight the excellent service, noting the efficiency, clear communication, and smooth process from initial inquiry to delivery. Many people appreciate the quick response times and personalized approach, with the company going the extra mile to ensure satisfaction. However, some customers also noted a drop in service levels, with issues being passed on and a feeling of disengagement from their account managers. There were also occasional mentions of confusion regarding delivery and delays in receiving answers or the vehicle itself.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their helpfulness, politeness, and... See more

Service

Users describe positive interactions with service, highlighting great communication, reliable service, and... See more

Delivery service

Consumers find the delivery service to be positive, with many praising the clear communication and... See more

Customer service

Clients share positive opinions on customer service, with many describing it as the best they have ever... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve recently been in the market for a lease car and from searches came across Skyfleet. My enquiry was dealt online with by Debbie Wilson who was brilliant. She answered my queries promptly giving me... See more

Rated 5 out of 5 stars

This is the fifth vehicle we’ve had through Skyfleet, and once again, we are extremely happy with the service provided. Debbie was absolutely lovely and made the whole process smooth and stress-free,... See more

Rated 5 out of 5 stars

Car not delivered as yet but service ahead of delivery has been excellent. Great level of communication with our Skyfleet Agent, Bryan, who has kept us abreast of all of the details of our leasing a... See more

Rated 5 out of 5 stars

Friendly, professional, no-pressure service to lease my car. Quick too - initial enquiry to car delivery in under 20 days. From the initial call-back to my enquiry via LeaseLoco to completion of the... See more

Company details

  1. Car Finance and Loan Company

Written by the company

Skyfleet Since 1997, Skyfleet has helped thousands of UK drivers and businesses find the right vehicle leasing deals at competitive prices. Unlike a single finance provider or dealership, we compare offers from a wide network of leading UK leasing companies and manufacturers, giving our customers more choice, greater flexibility and access to highly competitive pricing. Our experienced leasing specialists take the time to understand your requirements before recommending the most suitable options. Whether you're leasing your first vehicle or managing a business fleet, we're here to make the process simple, transparent and hassle-free. Why customers choose Skyfleet ✓ Established since 1997 ✓ Thousands of satisfied customers across the UK ✓ Cars and vans for personal and business leasing ✓ Access to multiple leading UK finance providers ✓ No cancellation fees* ✓ No charges for mileage amendments or contract extensions* ✓ Friendly, knowledgeable leasing specialists ✓ Honest advice with no high-pressure sales We're proud that many of our customers come back to us time and time again, and we're committed to delivering the level of service that earns five-star reviews. *Subject to our published terms and conditions.

Contact info

4.8

Excellent

TrustScore 5 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My 4th car with skyfleet...

Once again, a really good experience... my 4th car using Skyfleet, and not tempted to go anywhere else!
Personal, timely, informative and efficient service - spot on.

September 10, 2024
Skyfleet Limited logo

Reply from Skyfleet Limited

Thank you for taking the time to leave such a glowing review. Happy motoring!

Rated 5 out of 5 stars

Simply the best for car leasing

Bryan is the most amazing person. I cannot speak highly enough about him and Skyfleet in making car leasing an absolute pleasure. Thank you so much.

September 5, 2024
Skyfleet Limited logo

Reply from Skyfleet Limited

Thank you for taking the time to leave such a glowing review. Happy motoring!

Rated 5 out of 5 stars

Great service from Paul

Paul was great and helped me choose a great deal on a car that was perfect for me.

September 4, 2024
Skyfleet Limited logo

Reply from Skyfleet Limited

Thank you for taking the time to leave such a glowing review. Happy motoring!

Rated 5 out of 5 stars

Excellent

So easy, straightforward, no delays or false advertisement of cars that I have experienced from other leading company’s. Charlie has been very efficient in communicating via email which suited me. Keep up the good work

August 27, 2024
Skyfleet Limited logo

Reply from Skyfleet Limited

Thank you for taking the time to leave such a glowing review. Happy motoring!

Rated 5 out of 5 stars

Excellent service from Ben and his…

Excellent service from Ben and his team. Have used Skyfleet in the past and would definitely recommend. A very happy customer.

August 23, 2024
Skyfleet Limited logo

Reply from Skyfleet Limited

Thank you for taking the time to leave such a glowing review. Happy motoring!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look