I’ve just been on the phone to my home insurance to discuss my upcoming yearly premium! NO SIR I CANNOT LOOK AT LOWERING YOUR PREMIUM! They wouldn’t even entertain the idea! The young man said it’s be... See more
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This is another cowboy company insurance , the storms took the cladding on my garage off. Another shister refusing to pay because they say it was up on properly. Please please please don’t take there... See more
I had insurance on my Bmw 730d se Automatics with sky this year up until June when it was written off. I purchased a jaguar xfr but found it expensive to run. So I sold it and brought a jaguar xj 2.7... See more
Company replied
Would never use! When leaving they messed up the NCD I had accumulated on my policy and subsequently due to their error I was charged £50 in admin fees with my new insurer due to submitting incorre... See more
Company replied
Company details
Information provided by various external sources
Sky Insurance are an independent insurance specialist providing customers with bespoke insurance services tailored to suit their needs. Due to our strength and knowledge in the insurance market we have also secured several specialist schemes with reduced premiums and enhanced cover.
Contact info
28 Station Close, Potters Bar, EN6 1TL, Hertfordshire, United Kingdom
- 03303 331 251
- enquiries@skyinsurance.co.uk
- skyinsurance.co.uk
1.1
Bad
719 reviews
Hasn’t replied to negative reviews
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MR2 - Luke
Spoke to Luke on the phone to insure my 1996 MR2 Turbo. Being 23 years old it is difficult to insure this but all my mods declared and I was quoted a good price. Sky Insurance, Luke is a credit to you, proper nice to talk to and knows his stuff about cars. Hopefully taking out this policy soon :)
June 3, 2020
Unprompted review
Reply from Sky Insurance
Hi Neil, many thanks for taking the time to leave us a review. We'll pass this on to Luke!
Kind regards
Sky Insurance
Great customer service and price
Luke who sold me my policy was fantastic, last year I called round 2-3 other "modified cars specialists" and frankly spoke to people who clearly didn't like modified cars and it came across followed by a daft quote.
Luke was friendly with a brilliant telephone mannerand understood my engine conversion and supporting modifications and got me a great price.
Great job mate
May 30, 2020
Unprompted review
Reply from Sky Insurance
Hi Craig, thank you for taking the time to leave us a review. That's great to hear; We'll pass this onto Luke.
Kind regards,
Sky Insurance
The member of staff who dealt with me…
The member of staff who dealt with me was very kind, good at what he does and well informed. Got me the best quote with all the benefits i wanted.
May 29, 2020
Unprompted review
Reply from Sky Insurance
Hi Mitchell, many thanks for the review; we're glad you're happy.
Kind regards,
Sky Insurance
Please please people do not insure your…
Please please people do not insure your son or daughter with these people , the black box gives a % rate every day and it kept going down , they rang and said my sons driving was bad , even though for 2 weeks his car was in the garage and it still kept going down . It went down to poor in 6 months and yesterday they cancelled it after 6 months and £2,227 , they are a rip off and now my son can’t drive , he is so upset , disgusting company
May 13, 2020
Unprompted review
Reply from Sky Insurance
Hi Lisa,
We’re sorry to hear you’re unhappy.
We would like to provide some clarification regarding the Telematics Black Box score and our cancellation process.
The score is based on several areas: acceleration, speed, braking, the consistency of driving, and the time of day the vehicle was used. However, much more importance is placed upon how a vehicle is driven and not when. The score is not reduced when a vehicle is not is use, so if we had been in contact to issue a warning, it was because the vehicle was in fact being used, and the standard of driving was poor to the point that it flagged up within our system for us to review. We would then contact you and offer guidance on how to improve on this area and how to avoid warnings in future.
As Black Box policies are largely aimed new drivers, we do not expect perfect driving from the start; we appreciate it takes time. To offer a form of assistance, we have even invested in a dedicated Black Box department, whose job it is to monitor the data and offer friendly advice for those who are struggling on how their score could be better.
If our advice is not heeded, this could result in warnings being issued. If multiple warnings are accumulated and the quality of driving does not improve, we are left with no option but to cancel, as it would be irresponsible for us to continue covering a driver who is not displaying a competent driving ability. Before cancellation, we issue a final warning to offer another chance for the driver to improve.
Furthermore, a driver doesn’t have to wait for our call to know if their driving is good or bad; they can see their own data on an online dashboard, displaying all the areas discussed here.
We will stress that it’s not in our interest to cancel policies. Hence why we go to great lengths to help improve scores and advise on the seriousness and consequences of repeated poor driving.
If you would like to discuss this matter further, please call us on 03303 331 251.
Kind regards,
Sky Insurance
Luke Tillbrook an asset to Sky Insurance
Spoke to Luke Tillbrook a few times regarding my car insurance and finally bit the bullet and went ahead with it. Luke has always provided a top service, been very professional and answered any queries I’ve had. A real asset to the company. I wish all customer service was as good as this! 10/10 and will definitely recommend to friends and family. 👌🏻
April 22, 2020
Unprompted review
Reply from Sky Insurance
Hi Zaheer,
Many thanks for the kind words. We've passed your review on to Luke.
Kind regards,
Sky Insurance
Very helpful an happy with insurance
April 13, 2020
Unprompted review
Reply from Sky Insurance
Hi Lesley,
Thanks for taking the time to leave us a review. We're glad we could help.
Kind regards,
Sky Insurance
Sky Insurance, Top Service
Great service, really know their stuff and very helpful with setting up my policy.
Big thanks to Will who was especially helpful.
April 3, 2020
Unprompted review
Reply from Sky Insurance
Hi Aaron,
Thanks for taking the time to leave us a review. We've passed your comments on to Will!
Kind regards,
Sky Insurance
Exceptional service & Top Insurer
Exceptional service from Luke on the phone.
He is a real credit to the company and should be rewarded accordingly.
Elise is another member of the team that is always willing to help.
Thank you!! Can not recommend enough.
March 20, 2020
Unprompted review
Brilliant service and price
Brilliant service and price. Couldnt be happier
March 18, 2020
Unprompted review
telephone staff were extremely polite…
telephone staff were extremely polite and helpful, answered every question
March 16, 2020
Unprompted review
Was spoken too very rude and has taken…
Was spoken too very rude and has taken my money not happy at all
March 16, 2020
Unprompted review
Really good customer service.
March 16, 2020
Unprompted review
Excellent Customer Service
Luke T in the customer department was excellent. He provided knowledgable support and guided me through in a friendly, professional manner. A much better experience than Adrian flux or any other competitor!
March 16, 2020
Unprompted review
Sky Insurance are really…
Sky Insurance are really straightforward to deal with, & it's easy to send requested documents. Friendly advisors.
March 9, 2020
Unprompted review
Very good customer service and are very…
Very good customer service and are very helpful and very reasonable prices for car insurance.
March 9, 2020
Unprompted review
They were really good with letting me…
They were really good with letting me know on any progress and quick on updating me
March 9, 2020
Unprompted review
Straight forward to deal with renewal time again
Straight forward to deal with - no problems with the service all good - very helpful unlike other companies
March 4, 2020
Unprompted review
Great service that find you the best…
Great service that find you the best prices. Excellent customer service also
March 3, 2020
Unprompted review
5 stars
I have used Sky Insurance for around 5 years now, and have always received good service.
March 2, 2020
Unprompted review
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