Easy way to find our flights for our upcoming south east Asia trip. Allowing us to use the filters was ok, however I would suggest a more comprehensive list/options to really individualise the searc... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Pretty good experience. I really don't like the baggage add ons on the left hand side of the flight details I missed it early on and thought I was getting good fares only to be dissapointed with when... See more
The process is so easy to be able to find when bookings open. Once bookings for the flights are made, after accommodation, then the rest of the planning process becomes so easy. Budgeting also becomes... See more
Compared to other website I found Skyscanner the best to navigate. I like that it showed the whole month of pricing and low to high season pricing so if you were flexible with dates you could choose t... See more
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not the same price
March 18, 2026
Easy to navigate and huge selection and…
Easy to navigate and huge selection and options.
March 17, 2026
Great site
Great site, easy to navigate and find the flight that suits your needs. Multiple purchase options provided.
March 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Used to be a good site
Used to be a good site, now you are followed by AI changing.all the prices. Corrupt now
March 17, 2026
Unprompted review
Reply from Skyscanner
Hi Andre,
Thank you for taking the time to share your feedback with us.
Skyscanner is a travel comparison site that brings together live prices from travel providers, so travellers can compare their options in one place. We do not set those prices ourselves. The fares shown on our platform come directly from our partners and can change over time depending on things like availability, demand, and the provider’s own pricing.
We use technology, including AI, to help improve our products and make the experience easier, and more useful for travellers. Our focus is on helping people search and compare their options as simply as possible.
If you’d like us to look into a specific booking or price display issue, please contact us through our help form below, and we'll look into this as soon as possible:
https://help.skyscanner.net/hc/en-gb/requests/new
Kind regards,
Luisa
Skyscanner is easy to use
Skyscanner is easy to navigate and by using appropriate filters, I was able to find a very good deal that met my needs.
March 15, 2026
One leg of trip cancelled
One leg of trip cancelled, excuse was ‘due to technical reasons’ however I rebooked same flight, same day, same time, same airline with Webjet ??????
March 9, 2026
Reply from Skyscanner
Hello there,
Thank you for taking the time to share your feedback, and we're sorry to hear about your experience after a search on Skyscanner.
As a travel search engine (or price comparison site), Skyscanner is a tool to help travellers plan their trips and find the best travel arrangements, but we do not make bookings directly. As such, we do not have access to your booking information.
Looking at your review, it appears that you managed to rebook the same flight, though you have been informed by the travel agent that the trip was cancelled.
That being said, we are keen to look into this further. It would be great if you could please contact us using the following contact link.
https://help.skyscanner.net/hc/en-gb/requests/new
As soon as we hear from you, one of our support agents will contact you.
Kind regards,
Peishan- Skyscanner
Their agent canceled for no reason
Their agent canceled for no reason, leaving me in a rush to find an alternative.
March 3, 2026
Reply from Skyscanner
Hi Daniel,
Thanks for your feedback. We're sorry to hear your booking has been cancelled.
As a search engine, we do not manage bookings or have control over airline or travel agent cancellations. While cancellations can occur unexpectedly, we do not have any influence over these situations. If your flight was cancelled by the airline, this is also out of the travel agent's control.
In saying that, we are keen to look into this so we can understand what happened. Can you please get in touch with us directly via the link below, and confirm the provider that you booked with? We'll have a closer look and get back to you to advise further.
https://help.skyscanner.net/hc/en-gb/requests/new
Thank you and we look forward to hearing from you.
Claire - The Skyscanner Team
Fantastic range of airlines considered…
Fantastic range of airlines considered in making recommendations on cost speed etc
March 4, 2026
Skyscanner kept me up to date with…
Skyscanner kept me up to date with price changes but unfortunately I didn't realise they could go up so quickly & ultimately missed out on the cheaper flights.
March 3, 2026
All good nothing to suggest
March 1, 2026
Great service but was not able to find…
Great service but was not able to find the flights I needed. MAybe next time
February 28, 2026
The site was easy to manoeuvre and to…
The site was easy to manoeuvre and to be able to compare different carriers & their airfares.
February 27, 2026
Helps me to find the best airfares
Helps me to find the best airfares! Great to navigate.
February 24, 2026
Skyscanner always the best deals!
Skyscanner always the best deals and easy to navigate
February 25, 2026
It's all so easy
Website easy navigation. Good range of retailers offering competitive airfares to destination
February 23, 2026
Good,good goodgood
February 17, 2026
Very user friendly app
Very user friendly app, provides every possible route for travel.
February 16, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.