I always use Skyscanner to search for flights to get a good deal. Skyscanner show good info about baggage, and offer a good suggestion on flights. However, the price shown might not be what you will p... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ive been using Skyscanner for the past 5 years. hands down gives the best rates, I don't waste my time checking elsewhere. I would've given it 5 stars but the navigation and website can be improved... See more
Very user friendly, used many times and almost always gave the best prices. We will usually compare Skyscanner prices with 1 or 2 other portals like trip, kiwi and kayak and still end up with Skyscan... See more
The Skyscanner app is extremely useful and reliable for booking flights online. It really helps streamline the process of searching across multiple airlines and agencies, making it easy to find the be... See more
4.4
Excellent
333 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Always can compare the best deals to…
Always can compare the best deals to suit yourself.
November 23, 2024
Very up till date
Very up till date. But i feel there should be good deals during peak period
November 22, 2024
I got the flight updated prices for my…
I got the flight updated prices for my flight and they show the cheapest available 😀
November 18, 2024
Booked premium economy but my ticket…
Booked premium economy but my ticket showed economy. Changes and cancellation cost too much.
November 16, 2024
Reply from Skyscanner
Hello Agnes,
Thank you for taking the time to share your feedback with us, and I'm sorry to hear that you've had a poor experience with a travel agent after finding flights on Skyscanner.
We'd like to look into this further for you, so if you can get in touch with us and provide your booking details, one of our support team members will get back to you shortly: https://help.skyscanner.net/hc/en-gb/requests/new
To offer some context, we act as a search engine that helps you find the best travel options for flights, hotels, and cars. Whenever you find and select an option on our platform, you are redirected to the travel provider's website where you will complete your booking and payment.
This means that the information for your booking is provided by your travel provider, and you woul be best aided by turning them to assist with any discrepancies. Having said this, we're here to offer any support or advice we can, so we look forward to hearing from you.
Thank you again and kind regards,
Best regards,
Emma
reflect the reference …
It's can reflect the reference of the airline rate and agent rate
November 13, 2024
Genuine Deal
Not the1st time using... so easy to locate the cheapest, ideal flight when all that is needed is to provide some information like destination and dates then Skyscanner does the searching for me. I got what I needed in a matter of seconds!! Saves me alot of time and heartaches!
November 6, 2024
Skyscanner is simple the most reliable…
Skyscanner is simple the most reliable and easy to use place for flight bookings.Great job to the team
November 1, 2024
My payment processing failure
My payment failed initially(my fault) , when I tried to repeat it wouldn't pass through to my bank.
Tried several times then,
In frustration I booked through traveloka using their PayPal gateway without any problemd
November 1, 2024
Reply from Skyscanner
Hello Tim,
Thanks for sharing this review, I'm sorry you've encountered this problem when trying to complete a booking with a provider found through our website.
Skyscanner is a tool that helps you organise your trip by finding the best options for you. When you select a journey, your reservation is made directly with the airline or travel agent of your choice. Once you are on the provider’s website, you’ll be able to see all the different payment options they offer, and the payment will be handled solely by them on their own platform, so I'm afraid we have no visibility over this.
I hope this offers some clarification.
Kind regards,
Stephanie
Easy for last minute air flight with…
Easy for last minute air flight with great deals.
October 30, 2024
Prices were not competitive
Prices were not competitive. Cookies bumped up prices way above actual flight prices.
October 29, 2024
Reply from Skyscanner
Hi there,
Thanks taking the time to leave your feedback. We are sorry you have not had a more positive experience.
To give you some context about how our site works, we rely on data that is passed through to us from our travel providers. We don't set prices ourselves and therefore it's not technically possible for us to adjust prices based on cookies.
We've included some more info on the topic here: http://www.skyscanner.net/news/tips/do-cookies-increase-flight-prices/
If you continue to have a problem with the prices you see, or if you need further assistance, then please let us know by getting in touch via the link below. It would be really helpful if you can send us the details of the flight you are searching for and the provider you're trying to book with so we can investigate further.
https://help.skyscanner.net/hc/en-gb/requests/new
Thank you.
Claire - Skyscanner Support
Easy to compare the various airline cost
Skyscanner helps to view all options available and seek for cheapest and most convenient airline route.
October 12, 2024
The application is very conveniences for users
The application is very convenience and helpful for users to book Hotel Rooms , Restaurants , buy Air Tickets, etc…
October 14, 2024
Best app for flights!
Helps to help scan the cheapest & best timing possible for flights! Useful tool! 👍
October 10, 2024
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