We cannot thank Kayleigh enough for the incredible support she has given us during the most unimaginable time. Her knowledge, guidance, and unwavering dedication have been truly invaluable. Kayleigh n... See more
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Location
Switch locationDumfries Place, 2nd Floor Haywood House, CF10 Cardiff, Wales, GB
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See what reviewers are saying
We were going through a very emotional time with my fathers illness and Sarah of Slater and Gordon managed my fathers claim for mesothelioma with empathy and professionalism. It was good to have them... See more
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Submitted my medical negligence claim online on a Sunday. No call until Weds. Had a call, obviously a call centre, I asked to call back as it wasn’t convenient as I was in work. They left a message... See more
Company replied
Sally Weare was fantastic throughout. From the initial call, when she instantly put my mind at rest and set out clearly what my options were, to the actual advice/representation. Emails were always... See more
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Company details
Written by the company
We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Slater and Gordon (UK) LLP
Written by the company
Contact info
Dumfries Place, 2nd Floor Haywood House, CF10, Cardiff, Wales, United Kingdom
4.5
Excellent
80 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
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Empathic, informative, and professional service
Empathic, informative, and professional service. The Slater and Gordon team provide me with the information I needed to proceed with my case and resolve in a timeline manner. I'm grateful to Sally Weare and would recommend they service.
December 15, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Rom,
Thank you so much for your 5* review and for your kind words about our colleague, Sally. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Sian, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your matter and we wish you all the very best in future.
Kind regards,
Lee Jones
Customer Analyst
Submitted my medical negligence claim…
Submitted my medical negligence claim online on a Sunday. No call until Weds.
Had a call, obviously a call centre, I asked to call back as it wasn’t convenient as I was in work. They left a message to call them which I did - no answer during business hours. I chose this company as they have a negligence senior solicitor in Cardiff where I live.
Poor service so will try an alternative company.
January 4, 2026
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi David,
Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development.
Kind regards,
Lee Jones
Customer Analyst
Personal injury claim
⭐️⭐️⭐️⭐️⭐️ Excellent Service From Start to Finish
I recently settled a personal injury claim with the help of Slater and Gordon, and I couldn’t be happier with the service I received. From the very first phone call, they were professional, reassuring, and incredibly knowledgeable. They explained every step of the process in clear, simple terms and always kept me updated so I never felt left in the dark.
My solicitor was patient, understanding, and genuinely cared about my recovery as well as the outcome of the case. They handled everything efficiently, dealt with the insurers on my behalf, and made what could have been a stressful experience feel straightforward and well-managed.
The settlement they achieved for me was fair and exceeded my expectations. I felt supported throughout, and the communication was always prompt and friendly.
I would highly recommend Slater and Gordon to anyone needing help with a personal injury claim. Outstanding service and excellent results
November 11, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Daniel,
Thank you so much for your 5* review and for your kind words about our colleague, Sahmaira. It was our pleasure to provide you with an excellent service and we will share your kind words with her, as well as her team leader, John, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lee Jones
Customer Analyst
Clinical negligence case
I cannot thank Olivia Webster at Slater and Gordon enough for the incredible support and expertise they provided throughout my clinical negligence case. After receiving the wrong treatment from the NHS, I felt overwhelmed and unsure about how to move forward. From the very first consultation, Olivia listened with compassion, explained every step clearly, and guided me with complete professionalism.
They were quick and careful in gathering evidence, quick and determined in pursuing justice, and always kept me informed so I never felt left in the dark. Their dedication and attention to detail ultimately led to a successful outcome in my case, which has brought me both closure and peace of mind.
This process could and should probably have been daunting, but Olivia made it manageable and gave me the confidence to keep going. I would not hesitate to recommend them to anyone in need of a skilled, trustworthy, and caring clinical negligence solicitor.
September 29, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Sarah,
Thank you so much for your 5* review and for your kind words about our colleague, Olivia. It was our pleasure to provide you with an excellent service and we will share your kind words with her, as well as her team leader, Lorraine, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future.
Kind regards,
Lee Jones
Customer Analyst
A big well deserved thank you to Slater & Gordon …
A big well deserved thank you to Slater & Gordon especially Sian and Charlotte for all your hard work and assistance over the last 17 months on my Employment Tribunal Case . My reputation has now been restored and the blemish on my career has finally been expunged . Kind regards Mike
July 8, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Mike,
Thank you for your review, we really appreciate it. It was our pleasure to provide you with the excellent teaming of Sian and Charlotte and we will be sure to share your kind words with them, along with the rest of our Employment team.
We would like to thank you for placing your trust in Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
Reply from Slater and Gordon Lawyers - Cardiff
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
So easy and no issues.
June 18, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
1st Class Support
Olivia and her team helped me through a very difficult time. The support, care, and guidance received where exactly what I needed for me to move forward. I can’t state how thankful I am enough. Wishing the best.
Georgy
May 30, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Georgy,
Thank you so much for taking the time to leave us a 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with Olivia's excellent assistance and we will be sure to share your kind words with her and the rest of the team.
We would like to thank you for placing your trust in Slater and Gordon to handle your claim and we wish you all the very best for the future.
Kind regards
Simon Murphy
Customer Analyst
Impressed
Hayley Lyn Jones and her colleagues did a really good job ,representing me and my claim. These things are very long winded. But had a good outcome. Thankyou
May 22, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Hayley, and we will certainly share your kind words with her, as well as her team leader, Andrew, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Professional correspondence throughout…
Professional correspondence throughout the term of talks, updated with progression of negotiation and guided throughout,
Fantastic job done Rebecca, thanks
May 16, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Terrance,
Thank you so much for taking the time to leave us a review. We are so pleased to hear Rebecca provided you with a helpful service and we will certainly share your kind words with her, as well as her team leader, Jennifer, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Industrial damages claim
I was very impressed by Slater and Gordon lawers. Catherine hurst who delt with my successful claim was very knowledgable and helpful. If I needed anything she was very responsive . I would recommend using Slater and Gordon. I would use them again in the future if needed.
May 12, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Greg,
Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear you found our service helpful and we will certainly share your kind words with Catherine, as well as her team leader, John, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best.
Kind regards
Simon Murphy
Customer Analyst
Recommend Stephanie Saunders
I would highly recommend Stephanie Saunders who has been assigned my case. Steph is always friendly and helpful and goes the extra mile at every opportunity. She always keeps in contact with regular updates and has been liaising with me on every step of my case. I know she is doing everything she can a positive outcome on my behalf and really appreciate all her help.
October 1, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Celene,
Thank you so much for your 5* review, we really appreciate it. It has been our pleasure to provide you with Stephanie's excellent assistance and we will certainly share your kind words with her, as well as her team leader, Kelly, who will ensure she receives the recognition she deserves.
We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
Help with personal injury claim
Kayleigh Taylor was the most helpful person. All communications with Kayleigh were clear and concise. I am so grateful my personal injury claim was dealt with in such a professional manner.
May 6, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Kayleigh, and we will certainly share your kind words with her, as well as her team leader, Andrew, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Excellent service
Very efficient, knowledgable, and explained everything clearly to me. I didn't have to wait around or chase for updates or replies. Would recommend.
March 11, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Emma,
Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Totally dedicated compassionate and…
Totally dedicated compassionate and determined
Met my every need and more with a successful outcome
Really did put 110% into my case and I couldn’t be more grateful to the team
April 2, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Emma,
Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
NHS case
I faced a medical ordeal a few years ago, and was treated quite appallingly by local “specialists” within the NHS. After suffering lasting effects from lack of treatment I turned to Slater and Gordon so that the culprits could face some culpability. While my case changed hands a few times, I was always informed of what was going on, and encouraged to ask questions about my case. From start to finish the entire team were polite, professional informative and sympathetic to my case. Would absolutely recommend the team in Cardiff. Wallis was absolutely brilliant, and I can’t thank them all enough.
April 1, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Amy,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Wallis and we will certainly share your kind words with her, as well as her team leader, Lorraine, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
I had a fantastic consultation with Sally Weare
I had a fantastic 45 minute consultation session with Sally Weare. Sally was deeply knowledgeable, offered practical experienced insights, was pragmatic and had a client-centered focus that was very welcome. I left the conversation feeling confident I understand legal and redundancy-based processes, my rights, timeframes, processes and procedures and just how "things tick" - so much more relaxed since many talk of knowing the law in workplaces yet very few actually do know the law and legal entitlements. Thank you
March 18, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Bruce,
Thank you for taking the time to share your experience. We are delighted to hear you found the initial consultation helpful and we are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Emanuel.
I have been very impressed with the management of my case by Stephanie and team. I am kept up to speed with prompt and clear direction. She has been considerate, kind and thoughtful with a sensitive following a frightening medical experience and for that I am grateful.
March 17, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Nick,
Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with Stephanie's excellent service and we will certainly share your kind words with her, as well as her team leader, Kelly, who will ensure she receives the recognition she deserves.
We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
I would highly recommend Slater & Gordon
I would highly recommend Slater & Gordon to anyone who requires legal advice or representation, my case was handled by Stephanie Sanders. Steph made me feel at ease throughout the whole process, she was always respectful, spoke with sensitivity and empathy towards my case. She explained the steps and litigation process in a way which was never condescending and guided me through the process at a very difficult time in my life. It was a pleasure to have her advocate for me. Thank you Steph and team.
March 7, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Melanie,
Thank you so much for your 5* review. We are delighted to hear about your positive experience with Stephanie and it is wonderful to know that she was able to provide you with the support and guidance you needed during a challenging time.
We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Highly recommend!
Amy has been nothing short of the best advocate to get great results for me. The process is a long and draining one but using Slater&Gordon and having Amy in my corner has just been incredible. Would recommend using them. Updated promptly, advised well, professional, patient and kind.
February 27, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Steph,
Thank you so much for your 5* review. We are thrilled to hear about your positive experience with Amy and we will certainly share your kind words with her, as well as her team leader, Julie, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
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