We cannot thank Kayleigh enough for the incredible support she has given us during the most unimaginable time. Her knowledge, guidance, and unwavering dedication have been truly invaluable. Kayleigh n... See more
Company replied
Location
Switch locationDumfries Place, 2nd Floor Haywood House, CF10 Cardiff, Wales, GB
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See what reviewers are saying
We were going through a very emotional time with my fathers illness and Sarah of Slater and Gordon managed my fathers claim for mesothelioma with empathy and professionalism. It was good to have them... See more
Company replied
Submitted my medical negligence claim online on a Sunday. No call until Weds. Had a call, obviously a call centre, I asked to call back as it wasn’t convenient as I was in work. They left a message... See more
Company replied
Sally Weare was fantastic throughout. From the initial call, when she instantly put my mind at rest and set out clearly what my options were, to the actual advice/representation. Emails were always... See more
Company replied
Company details
Written by the company
We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Slater and Gordon (UK) LLP
Written by the company
Contact info
Dumfries Place, 2nd Floor Haywood House, CF10, Cardiff, Wales, United Kingdom
4.5
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Good communication did all the hard work
Good communication did all the hard work
March 5, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Simon,
Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Claim against former employer
Nayo Kirkpatrick has been outstanding throughout his part of a 9 year claim against a former employer. His advice, and timeliness actually meant I received almost double the original financial offer. Polite, professional, I wouldn't hesitate to use his services again.
March 5, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Pam,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with a helpful service from Nayo, and we will certainly share your kind words with him, as well as his team leader, Sian, who will ensure he receives the recognition he deserves.
We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
We cannot thank Kayleigh enough for the…
We cannot thank Kayleigh enough for the incredible support she has given us during the most unimaginable time. Her knowledge, guidance, and unwavering dedication have been truly invaluable. Kayleigh not only provided expert legal advice but also showed genuine compassion and care throughout the entire process. We honestly don’t know where we would have been without her and the amazing team. Thank you for everything, we are forever grateful.
December 11, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Kayleigh, and we will certainly share your kind words with her, as well as her team leader, Andrew, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Kayleigh was brilliant at handling my injury claim
After I was injured in a car accident, I completed some information online to start my claim against the other driver with Slater and Gordon. I was then passed to someone to take more details. Once they take on your claim you are passed to a different department. After this I was allocated Kayleigh as my solicitor for my claim. Kayleigh was warm and friendly and always kept me informed as my claim progressed, and she was always quick to respond to any questions I had. She would take the time to call and talk me through any new development. She was also extremely helpful when I had a lot of questions when I received an offer from the Defendant's solicitors and was unsure what to do. I would highly recommend using Kayleigh and Slater and Gordon if you have an injury claim.
March 3, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi ,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Kayleigh, and we will certainly share your kind words with her, as well as her team leader, Andrew, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Expert legal guidance
I recently had my initial appointment with Sally Weare at Slater & Gordon, and I was highly impressed with the experience. From the outset, Sally was professional, approachable, and knowledgeable, taking the time to understand my situation and provide clear, practical advice. She explained complex legal matters in a straightforward manner, ensuring I felt informed and confident moving forward. The consultation was well-structured, and I appreciated Sally's attention to detail and genuine commitment to helping me. All this was followed up with a detailed email the following day. I would highly recommend Slater & Gordon to anyone in need of expert legal guidance.
February 27, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Peter,
Thank you for taking the time to share your experience. We are delighted to hear you found the initial consultation helpful and we are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Injury claim
I engaged with Slater & Gordon atter experiencing an accident. Hayley Lyn Jones was assigned to be my case handler and was brilliant to work with. She kept me updated throughout my case with progress, responded to my queries promptly, and took the time to explain legal jargon to me. While my case took 3 years to settle following the accident, this was as expected and Hayley played a key role in ensuring that the case progressed in a timely manner. Hayley is patient, diligent and an asset to Slater & Gordon.
February 26, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Hayley, and we will certainly share your kind words with her, as well as her team leader, Andrew, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Great Associate, Good Company, Slater and Gordon Lawyers
Having a competent associate at Slater and Gordon, Rebecca Bingham made all the difference to me. She guided me through my case and explained the complexities of the law relating to my case with ease. This made the process easier for me in making decisions. It’s also important that your solicitor is on the ball and is chasing relevant parties to keep the momentum going. Rebecca from Slater & Gordon I thank you for helping me.
February 14, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Ian,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Rebecca and we will certainly share your kind words with her, as well as her team leader, Jennifer, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Outstanding professional service
Excellent, professional and patient service from Katie over a three year period to a successful conclusion.
January 31, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Janet,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Janet and we will certainly share your kind words with her, as well as her team leader, Kelly, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
My recent experience has been…
My recent experience has been excellent. Current situation, what is needed and planning to take my claim forward have been explained carefully without the use of jargon or abrievations. I have also been given time to ask questions and any concerns have been discussed. I ha e received an excellent service from my current adviser.
January 31, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Jacqueline,
Thank you so much for taking the time to leave us a review, we really appreciate it. We are so pleased to hear you found our service helpful and we look forward to working with you again should you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
My experience with slater and Gordon
As a company they were excellent, helpful, and understanding and explained everything in detail. They were professional at all times keeping me updated.
January 28, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Gerald,
Thank you so much for taking the time to leave us a review, we really appreciate it. We are so pleased to hear you found our service helpful and we look forward to working with you again should you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Employment Advice
Sally Weare was fantastic throughout. From the initial call, when she instantly put my mind at rest and set out clearly what my options were, to the actual advice/representation. Emails were always answered quickly, and I always felt as though Sally was on my side. She's a credit to the firm and I would definitely recommend her to others.
December 17, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Emma,
Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear you found our service helpful and we will certainly share your review with Sally who will be delighted at your kind words.
We'd like to thank you for choosing Slater & Gordon to handle your claim and please don't hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
The process being simple for myself i…
The process being simple for myself i would say. Obviously i am not legally minded.
Rebecca was very good and explained everything well
July 10, 2024
Reply from Slater and Gordon Lawyers - Cardiff
Hi Martin,
Thank you so much for your 5* review, the positive feedback means a lot to us. It was our pleasure to provide you with Rebecca's excellent assistance and we will certainly share your kind words with her, as well as her team leader, Jennifer, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Because of our lack of knowledge of the…
Because of our lack of knowledge of the law we found Megan Cavanagh to be extremely helpful in explaining the finer details of our claim and bringing it to a successful conclusion
October 1, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi John,
Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Megan's excellent assistance and we will certainly share your kind words with her, as well as her team leader, Kelly, who will ensure she receives the recognition she deserves.
We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Excellent service
The service was professional, prompt and effective. Sally Weare and her team - Olivia and Joel - were excellent with their communication. They kept me informed and responded to all my questions fully and promptly. I highly recommend Slater & Gordon Lawyers.
September 25, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Nicola,
Thank you so much for your review and for your kind words about our colleagues. It was our pleasure to provide you with a helpful service and we will certainly share your review with Sally, Olivia, and Joel who will be delighted by your kind words.
We'd like to thank you for placing your trust in Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
I’ve had a very difficult time after…
I’ve had a very difficult time after losing my husband to Covid and then to fall and fracture my ankle which was misdiagnosed- Stephanie Saunders has been so helpful and considerate in helping through my claim and I trust her implicitly- would highly recommend. Thank you. ☺️
October 2, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Barbara,
Thank you so much for your review, we really appreciate it. We're so pleased to hear you found our service helpful during what must have been a difficult time and we will certainly share your review with Stephanie who will be delighted by your kind words.
We'd like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best.
Kind regards
Simon Murphy
Customer Analyst
Excellent Client Care
My 89 year old mother-in-law asked me to help deal with a diesel emissions case from her late-husband. S&Gs Litigation Executive made it easy for her to allow me to act on her behalf. Having done so she made it easy for me to bring matters to a speedy conclusion. As a barrister (in another field of law) I was incredibly impressed.
September 6, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Nick,
Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found our service helpful and we will certainly share your review with our Collective Actions team.
We'd like to thank you for choosing Slater and Gordon and please don't hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
Very friendly
Very friendly, knowledgeable and professional service was provided and would recommend to anyone.
August 6, 2024
Reply from Slater and Gordon Lawyers - Cardiff
Hi,
Thank you so much for leaving us a review, we really appreciate it. We are so pleased to hear you found our service helpful and please don't hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
Thank you very much for your work
Thank you very much for your work. I will definitely recommend Slater and Gordon as the quality of work provided has been exceptional.
Personal thanks to Catherine Hurst and Barrister Henry for their professionalism.
Wish you all the luck in the future.
A great firm. Would highly recommend.
August 17, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Jelena,
Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear you found our service helpful and we will certainly share your kind words with Catherine, as well as her team leader, John, who will ensure she receives the recognition she deserves.
We'd like to thank you for choosing Slater and Gordon and we wish you all the very best.
Kind regards
Simon Murphy
Customer Analyst
Professional Advice throughout my claim
I was represented by Catherine Hurst (Litigation Expert) Henry Vanderpump (Barrister) and the team in Cardiff for a personal injury claim, I cannot express my appreciation for all anywhere nearly enough. Communication and advice received was timely, accurate and informative throughout the entire process leading to a settlement offer. Very highly recommended !
August 16, 2024
Unprompted review
Reply from Slater and Gordon Lawyers - Cardiff
Hi Kevin,
Thank you so much for your 5* review, we really appreciate it. We're so pleased to hear you found our service helpful and we will certainly share your kind words with Catherine, as well as her team leader, John, who will ensure she receives the recognition she deserves.
We'd like to thank you for choosing Slater and Gordon and we wish you all the very best.
Kind regards
Simon Murphy
Customer Analyst
They listened to what I had to say and…
They listened to what I had to say and reassured me that everything was going to be alright.
They are very professional in the way they work and always put my best interests first.
July 17, 2024
Reply from Slater and Gordon Lawyers - Cardiff
Hi Darren,
Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a helpful assistance and please don't hesitate to contact us if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
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