Can’t recommend enough, Kaly Sugden was our Legal Advisor. She helped us every step of the way, and made myself and my son who is aged 10 feel reassured with the process. Always had time for us and... See more
Company replied
Location
Switch locationOld Hall Street 100, 9B2, The Plaza, L3 9QJ Liverpool, England, GB
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See what reviewers are saying
I just tried to send you an email to thank you for your update on my claim When i kept receiving emails from different companies i didnt realise I wasnt just asking one Company to act on my behalf! I... See more
Company replied
I had an excellent experience with Slater and Gordon, and I am especially grateful to Donna Rose for her support throughout my case. Donna was professional, clear, and very helpful from start to... See more
Company replied
I have had a claim with Slater & Gordon that lasted 3 years. My first solicitor was Sadia Massood, then Ellie Andrews and finally Sean Rimmer with assistance from Carla Daley. Each time the change was... See more
Company replied
Company details
Written by the company
We are one of the UK's largest and well-known law firms. Our mission is to provide people with easier access to top-tier legal services. With over 90 years’ experience, our reputation is built on the successes of our people. We are experts in: Personal Injury Law, Abuse Law, Employment Law, Wills and Probate Law, Military Law, Clinical Negligence and Family Law. But don’t just take our word for it! We are extremely proud of our Trustpilot ratings and are thrilled with the amount of 5 star reviews we receive in all areas of our business. Should you or anyone you know need legal support or guidance, please do contact our team visit our website www.slatergordon.co.uk
Slater and Gordon (UK) LLP
Written by the company
Contact info
Old Hall Street 100, 9B2, The Plaza, L3 9QJ, Liverpool, England, United Kingdom
4.3
Excellent
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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This service is brilliant
This service is brilliant. I had the pleasure of my settlement being dealt with by Stephen Drinkwater (Legal Advisor). He was prompt, helpful, effective, and proactive in his approach, a true professional in ever sense of the word. I cannot recommend this man and this company enough.
Thank you so much!
August 14, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Daniel,
Thank you so much for your 5* review, we really appreciate it. We are delighted to hear about your positive experience with Stephen's service and we will certainly share your kind words with him, as well as his team leader, Lynsey, who will ensure he receives the recognition he deserves.
We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Absolutely fantastic from start to…
Absolutely fantastic from start to finish. Sally was amazing at helping with my personal injury claim and kept me updated every step of the way. She got me the maximum compensation which far exceeded what I thought I would be awarded. I would 100% recommend Sally at slater and Gordon and would definitely contact her in the future if the need ever arises.
August 7, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Kerry,
Thank you so much for taking the time to leave us a review, we really appreicate it. It was our pleasure to provide you with Sally's excellent assistance, and we will certainly share your kind words with her, as well as her team leader, Sean, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon Lawyers and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Haley Reeves provided amazing support…
Haley Reeves provided amazing support and professionalism throughout the entire case lasting over 3 years. I would highly recommend her and the team at slater and gordon.
August 5, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Alastair,
Thank you so much for your 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with a Haley's assistance and we will be sure to share your kind words with her, as well as her team leader, Steven, who will ensure she receives the recognition she deserves.
We would like to thank you for placing your trust in Slater and Gordon and please don't hesitate to contact us again should you require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
they have been so helpfull and kept me…
they have been so helpfull and kept me well informed and done a great job
August 5, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Stephen,
Thank you so much for your 5-star review, the positive feedback means a lot to us. It was our pleasure to provide you with a helpful service and please don't hesitate to contact us again should you require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Easy to use and straightforward to…
Easy to use and straightforward to navigate.
User friendly
July 26, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lee Jones
Customer Analyst
Reply from Slater and Gordon Lawyers - Liverpool
Hi Anthony,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards,
Lee Jones
Customer Analyst
They are a great service
They are a great service. They listened and responded very well with the tasks at hand. And the time frame was much shorter than expected. Would recommend.
Thank you team.
July 11, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi David,
Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a great experience and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Excellent service and a great outcome
Slater and Gordon handled my medical negligence claim, and I couldn’t be happier with the result. A big thank you to Megan Santangeli-Ball, who was my main contact throughout – always professional, helpful, and kept me updated every step of the way. I’m absolutely delighted with the settlement and really grateful for all the support. Highly recommend!
July 3, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi,
Thank you so much for your 5-star review, we really appreciate it. It was our pleasure to provide you with Megan's excellent assistance and we will be sure to share your kind words with her, along with the rest of our clinical negligence team.
We would like to thank you for placing your trust in Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
I was left stunned and saddened at the…
I was left stunned and saddened at the lack of basic compassion and professionalism at this firm. I had the misfortune of having to engage in conversation with someone call keran following an injury enquiry I made. After he got all my personal details that took forever he
cut our conversation put me on mute but I could hear him and asked another work colleague to call me after an hour asking for the same
details. I told her I already spoke to someone who had all my details and that I was busy arranging a funeral which was already mentioned in previous conversation relating to my injury. She laughed as she said how sorry she was. I called to tell them to cancel the enquiry I'd prefer a firm who didn't laugh at the misery of others.
July 10, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Samantha,
Thank you for your review. We are sorry to hear our service did not meet your expectations. We did unfortunately suffer a momentary technical glitch but we can assure you that our sentiments were misinterpreted and we are still here for you should you require our services.
Kind regards
Simon Murphy
Customer Analyst
Working with Donna Rose at Slater and Gordon…
My experience with Slater and Gordon was faultless, over the last five and a half years, I’ve wanted to pull out several times, but the perseverance and professionalism of Donna Rose, made my accident claim worthwhile. It was a lengthy process, however with lots of communication and everything sorted out for you, it became an easy process and the final stages were a relief, it’s really not as time consuming as you think and Donna stuck by me throughout, even when I was having a low couple of months and unsure whether to keep going with the claim. Thanks Donna, you’ve gonna above and beyond and we’ve both had a great outcome, your support and dedication has been amazing.
Thankyou, Harriet Childs
June 20, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Harriet,
Thank you so much for your 5* review, the positive feedback means a lot to us. We are so pleased to hear you found Donna's assistance helpful during such a lengthy process and we will certainly share your kind words with her, as well as her team leader, Steven, who will ensure she receives the recognition she deserves.
We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Factual and straight forward
July 6, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Nowhere to say that I had two peagot…
Nowhere to say that I had two peagot car in 2006 and 2007 on finance from Chapel House Car Show Room garage in Ainsdale Southport.
July 4, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi,
Thank you for you review. If you have any concerns, please email carfinanceclaims@slatergordon.co.uk who should be able to assist.
Kind regards
Simon Murphy
Customer Analyst
Easy to follow and nice and quick
June 27, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Very professional and trustworthy.
June 25, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
They’ll tell you a year later they can’t find you!
Despite accepting my miss-sold car finance claim over a year ago, and settling an emissions claim for the same car 3 years ago, they now won’t further my claim as they say their ‘system has not located a finance agreement under my name’!
June 20, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Tracey,
We're sorry to hear you were not satisifed with our service. If you have your claim reference handy, we can investigate the matter for you.
Kind regards
Simon Murphy
Customer Analyst
Reply from Slater and Gordon Lawyers - Liverpool
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Effective, trustworthy and get results.
Throughout my claim, I was kept well informed and every stage was clearly explained. If I needed further information or direction my emails were swiftly answered. I was confident that they were working for the best result they could and did achieve compensation that exceeded my expectation.
May 21, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Trudi,
Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a great experience and please don't hesitate to contact us again if you ever require our services in the future.
Kind regards
Simon Murphy
Customer Analyst
Quick and simple no Quick and Simple messing around
Quick and simple no messing around
June 16, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi,
Thank you so much for your review. We appreciate your kind comments and are very pleased to have you as a client at Slater and Gordon.
Kind regards
Simon Murphy
Customer Analyst
Disappointed
My case was dragged out for nearly 7 years with constant changes of solicitor and little to no progress. I had to chase them repeatedly, and even after making a formal complaint, nothing improved. In the end, they closed the case with no resolution, despite all the time and stress involved. I would not recommend them to anyone looking for reliable, professional legal support.
June 10, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Leanne,
Thank you for your review. We are saddened to hear you were not satisfied by our service and we would like to know more about your experience so we can identify any issues. We have requested further information via Trustpilot and look forward to hearing from you.
Kind regards
Simon Murphy
Customer Analyst
Top class service
I cannot fault the service provided by Slater and Gordon. Professional yet approachable I have no reservations in recommending them
June 1, 2025
Unprompted review
Reply from Slater and Gordon Lawyers - Liverpool
Hi Andy,
Thank you so much for taking the time to leave us a review, we really appreciate it. It is wonderful to hear our team provided you with a helpful service and please don't hesitate to contact us again if you ever require further assistance.
Kind regards
Simon Murphy
Customer Analyst
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