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Rated 1 out of 5 stars

I think it's the WORST online shopping experience I've had: first order arrived empty wrong second order then refund proposal never arrived

Rated 1 out of 5 stars

Absolute frauds. I agreed with another buyer. I am dismayed that this company is allowed to advertise and trade despite its despicable reputation. Every attempt to contact them leads to a dead e... See more

Rated 1 out of 5 stars

Absolute frauds. I am dismayed that this company is allowed to advertise and trade despite its despicable reputation. Every attempt to contact them leads to a dead end. Ordered an item in 10 Jan... See more

Rated 3 out of 5 stars

Very poor experience to start with. I received plenty of emails to keep me informed however later emails caused me concern as they told me my product was being shipped to Cork instead of Donegal and t... See more

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1.4

Bad

TrustScore 1.5 out of 5

186 reviews

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Rated 1 out of 5 stars

I ordered a garden swing the only thing…

I ordered a garden swing the only thing that arrived was the covers. When I asked for a refund they offered me a discount if I would keep it. I e:mailed back to say it was no use to me without the swing. They tried to tell me it was covers only, I cannot see it anywhere. Don't order from Slowmoose unless you want to throw your money away

July 2, 2021
Unprompted review
Rated 1 out of 5 stars

Bad experience, avoid

I bought Tchibo coffe capsules from this company via onBuy website. I assumed the packeging would be the same as from original Tchibo (8x10 capsules) in one packet for £20. I did not notice that in small letters it said 10 capsules as the price was the same as from Tchibo - £20
3 weeks later I received 10 capsules - the original packet was torn and instead of 80 they sent 10 capsules charging £20. (Buying from Tchibo one capsule is 25 pence, buying from this company
one capsule was £2 !
Sadly they got away with it this time but please be wary of this company, best avoided.

July 1, 2021
Unprompted review
Rated 1 out of 5 stars

Wrong item sent then wrong refund

I bought from slowmoose on fruugo and they sent the wrong item them tried to keep offering me partial refunds.. Eventually I agreed to a partial refund but they then sent the wrong amount and refused to give me the excess. I complained to fruugo who gave me the excess. Avoid this company!

July 1, 2021
Unprompted review
Rated 2 out of 5 stars

First and last time

The product was highly overpriced and took forever to arrive. No wonder, it was shipped from China. Two stars instead of one because the customer service was friendly and replied quickly.

June 30, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID

Ordered via their OnBuy slowmoose account on the 26th April 2021. Also known as Tribal Sensations LLC.
Item never arrived. Tracking number did not work/didn't exist. Been trying for 4 weeks to get money back - have resorted to opening PayPal case. 4 Weeks after I requested refund and cancellation due to no show product. I have received a different tracking number which still doesn't advise that the item is on it's way. No response to PayPal case. Absolutely shocking company, shouldn't be allowed to trade.

June 23, 2021
Unprompted review
Rated 1 out of 5 stars

Purchased two item through cdom.com…

Purchased two item through cdom.com from these Guys and I want to return one of them. The dialog is now 27 messages and the are only sending me automatic response. I ask one them about return and they explain why delivery takes months. Do not buy from them or their affiliates.

June 22, 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from the place

Do not buy from the place. Bought a fitted bottom sheet for 80 dollars. It came today in gray plastic bag like from Wish from China. Absolutely thin cheap quality, took forever to receive it. Slow Moose is a great name for this Wish want to be👎

June 22, 2021
Unprompted review
Rated 1 out of 5 stars

Seller does not give genuine tracking number

Seller does not give genuine tracking number keeps saying over and over wait for tracking number to show up
still waiting and tracking number not registered
Will not reply with genuine tracking number very bad service now applied for refund through PayPal

June 16, 2021
Unprompted review
Rated 1 out of 5 stars

They sent me the wrong power plug with…

They sent me the wrong power plug with the item, would not accept the item in return immediately, will not send me the correct power plug, afterwards they say they will accept the item in return, saying that they have always said that to me, which is not true, and that they just waiting for the supplier to send them the address to where I need to ship the item back to. They came back with the address and they are saying that I have to return it within two days, otherwise they will not accept the return.
I will never shop more on cdon or at least not buy anything from slowmoose

June 11, 2021
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience, I asked more and more times to cancel my order a couple of minutes after I did the payment but they answered that my order was ready for shipping and they could not cancel it. Unbelievable! They told me I could only refuse the delivery and then they would have refunded me when the package would arrive to the factory.
No more business with this people!

May 20, 2021
Unprompted review
Rated 5 out of 5 stars

Fast Service

Got what I ordered fast reliable ..liked quick guest check out without hassle ..keel up good service..

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

Slowmoose was swift, effective, helpful, reasoable

I ordered a device. Slowmoose.com helped me at parceltracking with quick answer. I recevied the device with US plug intaed of EU-plug. I don't who who caused it, they didn't blame on me. They offered and payed me back a reasonable rate of refund. Thank you, God bless you.

May 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product at a great price and…

Excellent product at a great price and superb customer service - there was a little mixup with billing due to an error on my end and they resolved it quickly and in a very friendly manner. I strongly recommend Slowmoose!

May 10, 2021
Unprompted review
Rated 1 out of 5 stars

No, dont buy

Dammeged Product of cheapest Quality, no I cant recommened at all
The crédit was partial only and product not usuable

May 6, 2021
Unprompted review

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