Wonderful customer service, and my kids love these soft waffle jammies. We can't find anything like this is the US so I'm grateful they are made available to us. The only thing I would mention is the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Slugs & Snails is a multi award winning eco clothing brand that specialises in children's cotton tights, socks and loungewear. All our products are unisex and GOTS certified organic cotton. We also have a large adult collection with mirrors our kidswear, so you can get grown up versions of our tights, socks and waffle cotton sets. Designed with love in the West of Ireland, Slugs & Snails offers luxury ethical basics for all the family.
Ireland
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's a great product. Get a representative in Finland for local sales!

Reply from Slugs & Snails
Item shipped quickly and was in great condition when it arrived. Great service considering it was being shipped all the way to Canada!

Reply from Slugs & Snails
The tights and socks are so soft, true to size, and beautifully made. The colors and prints are absolutely adorable - perfect for toddlers! Customer service was kind, thoughtful, and went above and beyond. I couldn’t recommend Slugs & Snails more highly!

Reply from Slugs & Snails
My little boy loves the feeling of the waffle fabric. His Slugs and Snails pj's are his favorite!
Great quality, arrived quickly. Will order again when I can.

Reply from Slugs & Snails
Wonderful customer service, and my kids love these soft waffle jammies. We can't find anything like this is the US so I'm grateful they are made available to us. The only thing I would mention is the colors on the website seem different than the actual pajamas. Maybe some more pics with different lighting or no filters would help pick out colors.

Reply from Slugs & Snails
I expected the size 7-8 to be larger, as per description, but it's massive.
It's too big for my girl who normally wears size 9. I think the tight would rather suit a short woman than a child.
I washed the tights hoping it would shrink - but this didn't help, and I can't return them now.
It's a shame, because the colour and quality seems relly nice, but it's unisable for us.

Reply from Slugs & Snails

Reply from Slugs & Snails
These tights are beautiful, bought for my granddaughter they are so soft and the choice of patterns is second to none. I love this site!

Reply from Slugs & Snails
Awesome company shipping affordable and super fast despite the strike in Canada. Thights are so super long 😂 but better be too long that too short. Verry pleased with my order, thank you!!

Reply from Slugs & Snails
Fabric was good but not as think or soft as I’d hoped. Sizes were much smaller than expected too.
Great colours and ethics for the fabric though

Reply from Slugs & Snails
These are the most gorgeous sets - my 3 kids love them. and theyre so soft and such high quality that I'm coming back and getting myself one!

Reply from Slugs & Snails

Reply from Slugs & Snails
The company is owned by a lovely woman who is passionate about her product and it’s lovely to see that care in everything she does. Great communication, wonderful products. We are lifelong fans

Reply from Slugs & Snails
I’ve got 3 sets for my one year old and a matching set for me.
I’ve sized up purely so he can wear it for longer and because of the cuffs, it’s easy to roll up the sleeves and leggings. And the summer set I got actually looks cool on him oversized too. So smart the shorts got drawstrings!
My boy gets compliments al the time how cool he looks whenever he’s wearing this brand.
The one I got…. honestly they are so comfortable, I just want to live in them 24/7.
I’m pregnant so I appreciate the stretch and I’m already thinking to get more for me and my kids.

Reply from Slugs & Snails
Have gotten 7 waffle sets over the last 4 years. Delighted every time. The kids find them comfy. They wash well & the colours are fab. Brilliant customer service whenever I have queries. They can’t go wrong!

Reply from Slugs & Snails
I love the product (blue waffle top & trousers). The weight of the fabric is perfect for slightly cosy but never sweaty, and it is wonderfully tactile.
(Only lost a star for the duration of the back order experience. Product is definitely 5 star!).

Reply from Slugs & Snails
Ordered in March 2025, but never got my order. Asked multiple time for information about it, but got no real answers.

Reply from Slugs & Snails
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.