SMAART Recruitment Reviews 254

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jess has been fantastic to deal with. She is by far the most helpful and friendly recruiter I have dealt with, always keeping me in the loop with updates on roles I have shown interest in. She is very... See more

Rated 5 out of 5 stars

Jess has been amazing! Never worked with a more transparent recruitment company in my experience. I’ve never felt more confident leaving my job search in someone’s hands. Jess checks in with me make... See more

Rated 5 out of 5 stars

From the start of my time with SMAART to now, the whole process has been fantastic. Jess has made the experience smooth and simple. From the first interview it was abundantly clear she is passion... See more

Rated 5 out of 5 stars

I was employed through smaart recruitment in July last year and it’s honestly been the smoothest process! Jess was very welcoming, always easy to talk to and quick to respond whenever I had any questi... See more

Company details

  1. Recruitment Service
  2. Association or Organization

Information provided by various external sources

Since 2005 SMAART Recruitment has built a strong reputation for finding talented sales and marketing staff. We have clients ranging from listed companies such as News Corp and MYOB to successful small businesses who we have worked and grown with over the years. We also recruit Office Support and other ad hoc roles depending on our clients' needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Job struggle.

I had applied for several jobs though Smaart & only ever got 2 consultants to get in touch with me over 2 years of applying for jobs. I did manager to get one job that only lasted for 6 months. I tried following up for more work but apparently my request for the type of employment was too great to be catered for.

April 6, 2017
Unprompted review
Rated 5 out of 5 stars

SMAART recruitment review

My dealings with Sarah were very professional. Every effort was made to provide training and education prior to commencing the assignment. Payment was prompt and efficient. I would have no qualms in recommending this agency.

April 4, 2017
Unprompted review
Rated 5 out of 5 stars

interviewer Emma was really great

interviewer Emma was really great, was professional enough but also casual to put me at ease during the process. Emma was able to get me prepared for the final interview w employer and was there to welcome us on our first day which was really comforting

April 2, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Sarah was amazing, very happy with the service I received. Was employed promptly and supported throughout my placement. Thanks Sarah.

March 30, 2017
Unprompted review
Rated 5 out of 5 stars

Will Rocks

Will is great with following up and staying in touch regarding job oppurtunities and finding work for me. Even now that I am employed he still continued to make sure I am happy and engaged in my job. He is a great recruiter and an important part of why I would recommend SMAART.

March 30, 2017
Unprompted review
Rated 5 out of 5 stars

Julia's HUGE appreciation for support and excellence in recruitment !

I have so much appreciation for the SMART recruitment consultant who assured me that she could help me find me a job in my preferred field and industry In such short time!

I have been so happy in my place of employment over the last few years and couldn't be more confident in praising the dedicated work and expertise of the Consultant who assisted me at SMART recruitment ... Hats off to all the staff who I spoke with also through out my job hunting journey with SMART!!!
Best wishes Julia

March 29, 2017
Unprompted review
Rated 5 out of 5 stars

Approachable Agents at company willing to return your call. Good experience

I've had good experience with Smaart Recruitment. They placed me initially for some temporary/casual roles. Once I performed well in the temporary/casual roles, I applied for a full-time position for which Smaart Recruitment were going through a group recruitment process. I applied for the role and and got through to get the full-time job.

March 29, 2017
Unprompted review
Rated 5 out of 5 stars

Great process

Really great process set up - hands on and friendly. Made me feel comfortable about the whole process and insanely quick contact times which is a bonus. I like that Emma was really involved with the whole process and was there to answer questions. The practice role play was really helpful too.
Would definitely promote smaart as a good recruitment company to go through.

March 29, 2017
Unprompted review
Rated 5 out of 5 stars

Got my first job!

Hello Smart Recruitment!

Thank you very much for helping me find my first job here in Australia. As a new immigtant, it was really tough to get a job because employers prefers people with local experience, but you guys moved mountains. After my first interview in Smaart office my lovely agent Denise did a swift work on making an appoinment with my employer for an interview then everything happened like a snap! The next day I'm employed and the rest is history!

Thank you very much Smaart Recruitment!

March 29, 2017
Unprompted review
Rated 5 out of 5 stars

5 stars

Really positive experience! The staff are warm, engaging and communication is always timely. Super helpful, would use again and recommend to others.

March 29, 2017
Unprompted review
Rated 2 out of 5 stars

Used to be terrific, with growth they've just become another agency that doesn't return calls or follow up on prospective jobs.

My first experience with Smaart was terrific, the team was friendly, proactive, and most importantly reliable, kudos to Jane!

Unfortunately my experience with other consultants at Smaart since then has been less than ideal.

Great roles for entry level customer service and sales but may need to look elsewhere for more senior roles.

Ask for Jane and don't look back!

March 29, 2017
Unprompted review
SMAART Recruitment logo

Reply from SMAART Recruitment

Thank you for your feedback. I'm sorry to hear your experience with SMAART more recently has not been so positive and I am more than happy to speak further so we can understand how we can improve. My number is 03 8393 9400.
Kind regards,

Rupert

Rated 4 out of 5 stars

Efficient company, helpful.

Knew what they were talking about and gave me as much information that they could. At the end of the day it was up to me to put the hard work in and gain employment, which I did and happily gained full time permanent employment.

March 27, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient!!

Emma and the team are absolutely incredible! The support they give is beyond amazing!! Smaart goes above and beyond! Could not be happier! Thank you Emma and your lovely team!

March 26, 2017
Unprompted review
Rated 5 out of 5 stars

brilliant service

The people conducting interviews were knowledgeable about company accurate in information supplied

March 25, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing

Emma and the team were so supportive and helpful! Really prepared me for the job interview and built my confidence.

March 23, 2017
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had bad experiences with different recruitment companies but SMAART Recruitment was hands down the best experience I have had.

Sarah was honest, attentive and easy going in my whole application process. She even made sure to send reminders about interviews and little good luck messages before hand. I did get the job and she sent me a lovely message of congratulations.

I had a great experience and recommend anyone looking for work to seek help with SMAART.

March 22, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look