My current coach Vinson Li is very good. He keeps the analysis simple. His coaching strategy, style & method is very easy to follow and much appreciated! I am in the process of adopting his meth... See more
Company replied
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See what reviewers are saying
Love the charting software & its layout. The learning programme was well planned & very effective in providing the necessary training to use SmartCharts. Found the presenters to be very helpful & eage... See more
Company replied
The 3-day seminar is a lot of information to absorb in a short time. Jitan did a great job presenting in a way that helps clarify what our role will be in selecting potential trade set-ups, what to l... See more
Company replied
I joined Smartchart in Sept '24 and I have thoroughly enjoyed every aspect of it. From attending the UW days to having 1-1 sessions with my personal mentor, Manny. I have felt supported and guided... See more
Company replied
Company details
Contact info
Corporate House, 10 Oratory Street, NXR 2504, Naxxar, Malta
- +442037442111
- info@smartchartsfx.com
- smartcharts.net
You should know
4.4
Excellent
891 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Trading Platform
I have been impressed with the amount of communication and overall information that’s be given with the whole experience so far.
Very excited to learn more love the smart chart platform 🙏
May 11, 2026
Reply from SmartCharts
Thank you for your wonderful feedback! We're so pleased to hear that you've been impressed with the communication and support throughout your experience so far.
It’s great to know you're enjoying the SmartCharts platform and feeling excited to continue learning. Our team is committed to providing the guidance and tools needed to help you along your trading journey. We look forward to being part of your continued progress!
—SmartCharts
The person helping me was very polite
The person helping me was very polite, informative and patient thank you 👍
May 11, 2026
Reply from SmartCharts
Hi, Loakim
Thank you for your kind feedback! We’re really glad to hear you found the support polite, informative, and patient. It’s great to know you felt well looked after throughout your experience.
We truly appreciate your message and are here to support you as you continue your learning journey.
All the best,
SmartCharts
Learn Forex 3-day seminar
The 3-day seminar is a lot of information to absorb in a short time. Jitan did a great job presenting in a way that helps clarify what our role will be in selecting potential trade set-ups, what to look for before placing the trade and to be sure the trade conforms all to the guidelines to help give the trade the best chance to become successful.
May 8, 2026
Reply from SmartCharts
Thank you for sharing your experience! We’re so glad to hear you found the 3-day seminar informative and valuable.
We understand it’s a lot to take in over a short period of time, so it’s wonderful to know that Jitan was able to present the material clearly and help simplify the process of identifying quality trade set-ups and following the guidelines with confidence.
We truly appreciate your feedback and wish you all the best on your trading journey!
All the best,
SmartCharts
Reply from SmartCharts
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying the community and the support provided by our team. Your kind words truly mean a lot to us. We’re committed to continuing to provide great service and support throughout your journey. Thanks again for the 10/10 recommendation!
All the best,
SmartCharts
I’ve had a very positive experience…
I’ve had a very positive experience with SmartCharts so far. The platform is easy to use, clean, and helpful for analysing the market. The charts and tools are simple to understand, even for beginners, and the overall service has been professional. The staff are responsive and supportive whenever I need help. I appreciate the smooth experience and useful features provided. Highly recommended for anyone interested in trading and market analysis.
May 8, 2026
Reply from SmartCharts
Hi Murtaza 😊
Thank you so much for sharing this wonderful feedback, we really appreciate it!
We’re glad to hear you’re finding SmartCharts easy to use and helpful for your market analysis, especially as a beginner. It’s also great to know our team has been supportive whenever you’ve needed assistance.
Wishing you all the best on your trading journey, and thank you again for the recommendation.
All the best,
SmartCharts team
It's important for people to know that…
It's important for people to know that if you're thinking about trading but are not sure what to do, doing a three day course with Learn To Trade and having access to Smart Charts is the best thing that you can do.
I am a beginner and I have learned so much over the three days, it was well structured, very informative, the mentors and host were just amazing and I really enjoyed my time of learning and I didn't want it to end!
May 2, 2026
Reply from SmartCharts
Thank you so much for your amazing feedback! We’re thrilled to hear that your 3-day course experience was so valuable and enjoyable, especially as a beginner.
It’s wonderful to know that you found the course well structured, informative, and supportive, and that the mentors and host made such a positive impact throughout your learning journey. We love hearing that you learned so much and genuinely enjoyed every moment of the experience.
Thank you as well for recommending Learn To Trade and SmartCharts to others who are looking to start trading or build their confidence further. Your kind words truly mean a lot to us, and we wish you continued success on your trading journey!
All the best,
SmartCharts team
Love the charting software & its…
Love the charting software & its layout. The learning programme was well planned & very effective in providing the necessary training to use SmartCharts. Found the presenters to be very helpful & eager to assist. Highly recommend
May 1, 2026
Reply from SmartCharts
Thank you for your fantastic feedback! We’re delighted to hear that you’re loving the charting software and its layout, and that you found the learning programme well planned and effective in helping you build confidence using SmartCharts.
It’s also wonderful to know that the presenters were helpful, supportive, and eager to assist throughout your experience. Your recommendation truly means a lot to us.
We appreciate your support and wish you continued success on your trading journey!
All the best,
SmartCharts team
My current coach Vinson Li is very…
My current coach Vinson Li is very good. He keeps the analysis simple. His coaching strategy, style & method is very easy to follow and much appreciated!
I am in the process of adopting his method as part of my trading strategy and am confident it will lead to positive results in the coming months.
Thank you Vinson.....
April 30, 2026
Reply from SmartCharts
Thank you for taking the time to share your feedback.
We’re really glad to hear that you’re finding Vinson Li’s coaching clear, practical, and easy to follow. It’s great to know his approach is helping you build confidence as you work on integrating it into your own trading strategy.
We appreciate your trust and support, and we wish you continued progress and positive results in the months ahead.
All the best,
SmartCharts Team
The best in the trading business
Incredible software and training program. Support team are absolutely fantastic. Very excited to learn more as my experience grows.
May 4, 2026
Reply from SmartCharts
Thank you for your wonderful feedback!
We’re really glad to hear you’re enjoying both the software and the training program, and it’s great to know our support team has been so helpful to you. It’s exciting to see your enthusiasm as you continue to grow your trading experience.
We appreciate your support and look forward to being part of your journey as you learn more and progress further.
All the best,
SmartCharts team
Very easy platform to navigate with…
Very easy platform to navigate with great range of tools, indicators and chart layout
May 1, 2026
Reply from SmartCharts
Thank you for your feedback, Shane!
We’re glad to hear you’re finding the platform easy to navigate and that you’re enjoying the range of tools, indicators, and chart layouts available.
We appreciate you taking the time to share your experience. If you ever need any assistance, we’re always here to help.
All the best,
SmartCharts
I really liked how helpful everybody was
I really liked how helpful everybody was. They really want you to have a great experience and learn to trade successfully.
April 30, 2026
Reply from SmartCharts
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re delighted to hear that you felt supported by the team and that our commitment to helping our clients learn to trade successfully came through. Providing a positive experience while guiding our members throughout their trading journey is something we truly care about.
We really appreciate your feedback and look forward to continuing to support you every step of the way.
Kind regards,
The SmartCharts Team
I would like to express my appreciation…
I would like to express my appreciation for the excellent customer service. The team was very helpful and friendly in setting everything up on the Smart Charts platform. The staff were consistently kind, approachable, and supportive.
I was especially impressed by the quick responses and the efficient scheduling of appointments, including the follow-up calls.
I’m very happy with my decision to begin this journey with Smart Charts, and I hope it will continue to guide me over the long term and help me become a better trader in the future.
Thank you for your continued support.
Kind regards,
Krzysztof
April 29, 2026
Reply from SmartCharts
Thank you so much, Krzysztof, for your thoughtful and heartfelt review. We truly appreciate you taking the time to share your experience with us.
We’re delighted to hear that our team has been helpful, friendly, and supportive in assisting you with setting up the SmartCharts platform. Providing prompt communication, efficient scheduling, and ongoing support is something we take great pride in, so it’s wonderful to know this has made a positive difference in your journey.
We’re also very pleased to hear that you’re happy with your decision to begin learning with SmartCharts. Your trust means a lot to us, and we’re excited to continue supporting you as you grow in confidence and work towards becoming the trader you aspire to be.
Thank you again for your kind words, Krzysztof. We look forward to being part of your journey for the long term.
All the best,
SmartCharts team
An truly amazing platform to transform your trading experience
The Smartcharts platform is very impressive, including ease of finding and placing structured trades with an automated emphasis on risk management. The education resources including both the recorded videos as well as the multiple daily market analysis videos are excellent and allow people to learn at their own pace as well as get extra reinforcement when required. Regular trades are posted by experienced traders that allow other users to analyse and understand how to find and manage trades. The platform has a number of AI search functions to assist in finding potential profitable trading scenarios from the unlimited positions that arise each day, saving the user the time of needing to scroll through hundreds of different charts.
The program is not a 'black box' solution that magically makes money - however, it is an amazingly powerful tool that enables new entrants into the market to successfully learn to trade rather than gamble. Like any tool though, no matter how good, it must be operated with discipline and education to maximise its benefit - follow those two principles and Smartcharts facilitates the path to your new life as a trader!
April 29, 2026
Reply from SmartCharts
Thank you for taking the time to share such a detailed review.
We’re really pleased to hear that you’re finding value in the SmartCharts platform, particularly in the structured trade tools, risk management focus, and the ease of identifying potential opportunities. It’s also great to know that the education content and daily market analysis are helping you learn at your own pace while reinforcing key concepts along the way.
We appreciate your comments on the shared trade ideas from experienced traders and the AI-powered search features as well—these are designed to support efficiency and help users focus more on learning and decision-making rather than getting lost in market noise.
We also value your balanced perspective on trading success. As you rightly pointed out, SmartCharts is a tool to support learning and development, and discipline and education remain essential parts of any trader’s journey.
Thank you again for your thoughtful feedback and for being part of the community.
The SmartCharts team
FIVE STARS !!!
I joined Smartchart in Sept '24 and I have thoroughly enjoyed every aspect of it. From attending the UW days to having 1-1 sessions with my personal mentor, Manny.
I have felt supported and guided throughout my journey with Smartcharts and I couldn't recommend them highly enough. I would also like to extend my gratitude to the extremely helpful and efficient staff , behind the scenes -
April 28, 2026
Reply from SmartCharts
Hi, Kathryn. We’re thrilled to hear that you’ve been enjoying every aspect of your journey since joining in September, It means a lot to know you’ve felt supported and guided throughout, and we’ll be sure to pass on your kind words to him and the rest of our team behind the scenes.
We’re here to support you every step of the way and look forward to seeing your continued growth.
All the best,
SmartCharts
Quick and prompt service.
April 23, 2026
Reply from SmartCharts
Thank you for your kind words, Thierry. We’re glad to hear you appreciated our quick and prompt service. Providing efficient and reliable support is always our priority.
We’re here to support you every step of the way, wishing you continued progress on your journey!
All the best,
SmartCharts
Clear Refund Right – Not Respected
For anyone considering this company, here’s my experience:
I requested a cancellation and full refund just 1.5 hours after payment—well within their stated 14-day cooling-off period, and before I even received confirmation or access to any service.
Instead of honouring that, they have delayed the refund and continued trying to persuade me to stay, rather than respecting a clear and valid cancellation request.
They also stated they would call me within 24 hours. That has not happened—hence this review being posted this afternoon.
At this point, I will be contacting my bank to initiate a chargeback.
Make of that what you will, but based on this experience, their handling of refunds and customer requests does not match what is outlined in their own terms.
April 25, 2026
Unprompted review
Reply from SmartCharts
Hi Chris,
Thanks for taking the time to share this, we can understand why you’d feel frustrated, especially after acting quickly on your cancellation.
We do want to sort this out properly for you. Right now, though, we’re unable to match your review details to any account in our system, so we can’t yet see what’s happened on your case or identify where the delay may be coming from.
To move this forward, we’ve already sent a request via Trustpilot asking for a few details to help us locate your account, responding there is the quickest way for us to take action and resolve this for you.
As soon as we have that, we’ll prioritise your case and review it promptly against the cooling-off terms so we can get this resolved without further delay.
We also hear your point about the missed callback—that’s not the level of follow-up we aim for, and we’ll look into that as well once we’ve located your record.
We’d genuinely like the chance to turn this around for you and resolve it fairly. Once we have your details, we’ll take it from there and keep things moving.
All the best,
SmartCharts
Reply from SmartCharts
Hi, Philip. Thank you for your wonderful feedback!
We’re so pleased to hear you’re enjoying the education and finding the experience valuable. It’s great to know the training is making a positive impact and helping build your trading skills.
We’re here to support you every step of the way, wishing you continued progress on your journey!
All the best,
SmartCharts
Adelyn was very helpful in assisting me…
Adelyn was very helpful in assisting me when I had issue of password. Pleased with the service.
April 23, 2026
Reply from SmartCharts
Thank you for your wonderful 5-star review, Mylene!
We’re so glad to hear that our team was able to assist you quickly with your password issue and that you were pleased with the service. We’ll be sure to pass your kind feedback along to her—it will mean a lot.
We truly appreciate your support and are always here if you need any further assistance. Enjoy your experience with SmartCharts!
The support team resolved my issue…
The support team resolved my issue immediately and knew exactly what steps to take. No time wasted.
I appreciated that they didn’t rush the call they made sure everything was working before ending i
Keep up the good work....!!!
April 22, 2026
Reply from SmartCharts
Thank you so much for your kind words and 5-star review! We’re delighted to hear that our support team was able to resolve your issue quickly and thoroughly.
It’s great to know you felt supported throughout the call—that’s exactly the experience we strive to deliver. We’ll be sure to share your feedback with the team.
We truly appreciate your support and will continue working hard to provide the same level of service every time. Wishing you continued success on your trading journey with SmartCharts!
SmartCharts makes trading simple
SmartCharts makes trading simple, in that it creates a short list of currencies that are potentially ready to trade. I have found the training in SmartCharts to be very structured ans systematic. Ensuring you grasp the fundamentals before moving to more advanced analysis and strategies. The staff are very friendly and helpful and the Live Coaching sessions are really good to help keep you on track. Thumbs up all around.
April 10, 2026
Reply from SmartCharts
Hi there, John
Thank you for such a thoughtful review! It’s great to hear that SmartCharts is helping simplify your trading and that you’re finding the structured training and live coaching sessions valuable.
We’re really glad the approach is helping you stay on track and build confidence step by step.
All the best,
SmartCharts
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