SmartCharts Reviews 891

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My current coach Vinson Li is very good. He keeps the analysis simple. His coaching strategy, style & method is very easy to follow and much appreciated! I am in the process of adopting his meth... See more

Company replied

Rated 5 out of 5 stars

Love the charting software & its layout. The learning programme was well planned & very effective in providing the necessary training to use SmartCharts. Found the presenters to be very helpful & eage... See more

Company replied

Rated 5 out of 5 stars

The 3-day seminar is a lot of information to absorb in a short time. Jitan did a great job presenting in a way that helps clarify what our role will be in selecting potential trade set-ups, what to l... See more

Company replied

Rated 5 out of 5 stars

I joined Smartchart in Sept '24 and I have thoroughly enjoyed every aspect of it. From attending the UW days to having 1-1 sessions with my personal mentor, Manny. I have felt supported and guided... See more

Company replied

Company details


Contact info

You should know

4.4

Excellent

TrustScore 4.5 out of 5

891 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very lovely considerate lady Adelyn who…

Very lovely considerate lady Adelyn who helped me out over the weekend

April 19, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for your kind words! We’re so glad to hear that Adelyn was able to support you over the weekend. Providing helpful and considerate service is something we truly value, and we’ll be sure to pass along your feedback to her. We appreciate your support!

—SmartCharts team

Rated 5 out of 5 stars

System set ups

Hi,

Young lady was great in helping me Setup,but I do find that in the programme. I will be passed around from person to person.

April 18, 2026
SmartCharts logo

Reply from SmartCharts

Hi there, Arvinder

Thanks for your feedback, we’re really glad to hear the setup went well . We’re here to support you throughout your trading journey.

All the best,
SmartCharts

Rated 4 out of 5 stars

SmartCharts so far has been very…

SmartCharts so far has been very impressive with the system being user friendly and includes many features that enhance the users experience

April 17, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for your feedback, Grant! We’re so glad to hear SmartCharts has been impressive so far and that you’re finding the platform user-friendly. It’s great to know the features are enhancing your experience. We’re here to support you on your journey!

All the best,
SmartCharts

Rated 5 out of 5 stars

It’s a great program

It’s a great program. Lots to learn. But with time it will make a difference.

April 17, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for your feedback! We’re glad to hear you see the value in the program and appreciate your perspective. You’re absolutely right—there’s a lot to take in, but with time and consistency, it can make a meaningful difference.

We’re here to support you every step of the way as you continue learning and progressing.

—SmartCharts

Rated 4 out of 5 stars

3 day launch into SmartCharts

The training set up was great very energetic, and informative. Apart from some interruptions, I believe the structure of showing trades needed to be a little more indepth for us beginners. Knowing what part of candles or OHLC to actually place charting tools and why ... I've done my own research now but found others questioning "this is too fast" "missed that can you repeat" but not watching the fast moving chat a few got flustered, questions on point not attended too. I sat and listened mostly to try and get past the clutter, swaping with speakers ... but loved the real time trading and hopeful that it becomes second nature to me too ... awesome having available mentors on line with us... I think explaining the marketing pitch a bit more indepth prior to seeing huge $$ deposit would have been better. Nothing comes for free right but some $$ figures take your breath away... thx so much for the introduction to trading very exciting ...

April 16, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for your thoughtful feedback—we’re really glad you enjoyed the energy, real-time trading, and support from our mentors.

We appreciate your comments on pacing and clarity, especially for beginners. We understand how important it is to clearly walk through charting basics and ensure questions are addressed in the moment, and we’re continuously working to improve this experience during our sessions.

It’s great to hear you’ve continued learning beyond the event—that’s exactly what our ongoing mentor support and platform are there for, so you can build confidence at your own pace.

Regarding pricing, we aim to be fully transparent and give clients the time and information needed to make the right decision for them, with no obligation.

Thanks again for your feedback, and we’re excited to be part of your trading journey.

—SmartCharts team

Rated 4 out of 5 stars

The lessons derived from the courses on…

The lessons derived from the courses on Smartcharts were very useful. Without those courses, it would have been very difficult to thoroughly navigate Smartcharts during the Learn Forex Educational courses.

April 13, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for taking the time to share your feedback.

We’re really pleased to hear that you found the SmartCharts course lessons useful and that they helped you navigate the platform more effectively during the Learn Forex Educational sessions. It’s great to know the training is supporting your learning experience in a practical way.

We appreciate your review and wish you continued progress in your trading journey.

—SmartCharts team

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars
SmartCharts logo

Reply from SmartCharts

Thank you for your feedback! We’re so pleased to hear you received a quick response and found the diagnosis helpful and positive. It’s great to know our team could support you promptly.

We’re always here whenever you need us!

All the best,
SmartCharts

Rated 5 out of 5 stars

Great programme.

Great programme.. once you get going the event was understandable customer service with greetings feel acknowledge and staff were helpful all the way though with everything else you need to know step by step with calls to guide with the process and is good for beginners who want to get started in the trade useful tool SmartCharts..

April 13, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for your wonderful feedback! We’re delighted to hear that you found the programme easy to follow and that the event helped you get started with confidence.

It’s great to know our team made you feel welcomed and supported throughout, guiding you step by step along the way—that’s exactly the experience we aim to provide. We’re also glad you’re finding SmartCharts to be a useful tool in your learning journey.

We truly appreciate your recommendation for beginners, and we’re here to support you every step of the way as you continue progressing. Wishing you all the best in your trading journey!

—SmartCharts

Rated 5 out of 5 stars

been with smartcharts fo 18 months

been with smartcharts fo 18 months , clear platform , good backup and tutors
Training first class , would recommend to anyone who wants to try trading

April 10, 2026
SmartCharts logo

Reply from SmartCharts

Hi, Ms, Stanley.
Thank you so much for your kind words and for being with SmartCharts. it truly means a lot to us! We’re delighted to hear you’ve found the platform clear, the support reliable, and the tutors helpful. Knowing that you consider the training first class and would recommend us to others really makes our day.

We’re here to support you every step of your trading journey wishing you continued progress ahead!

All the best,
SmartCharts

Rated 5 out of 5 stars

Smarter way to go in fx markets

So far lots of valuable information and technological support was straight on it and followed up with a call. I am only just starting the learning process in the markets properly but clearly smart charts and the training behind it all is first class. These people are the real traders and you get to trade with them and talk to them unlike all the other guru and fake traders out there. If you’re in the fx markets and want to learn to make money and not be scammed or taken for a ride this is the way to go. It’s not cheap but is reasonable and ten to one your profits will cover your cost. Book yourself a few hours at a seminar when there near you and off you go.

April 13, 2026
SmartCharts logo

Reply from SmartCharts

Hi there, Maria 😊

Thank you so much for sharing your experience. It really means a lot to us.

We’re glad to hear that you’ve found value in both the training and SmartCharts, especially as you’re just beginning your journey in the markets. It’s great that you’ve felt the support from the team as well, that’s something we truly aim to provide every step of the way.

We appreciate your honest feedback and your recommendation to others. Wishing you continued progress as you develop your trading skills. We’re excited to be part of your journey!

All the best,
SmartCharts Team

Rated 5 out of 5 stars

Had a question

Had a question. Very fast answer. Thanks.

April 12, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for your feedback, Vinesh.

We’re so glad to hear your question was answered quickly and clearly, that’s exactly the kind of support we aim to provide. If there’s ever anything else you need, we’re always here to help.

All the best,
SmartCharts

Rated 5 out of 5 stars

Two help phone calls today.

Sadari was patient me, very professional, and got me rolling again on the website. Well done!

Also, I received a call from Johnathan to set me up for my training dates. he was very easy to understand. Again, I am very pleased with how he handled the call, set me up with training dates and even contacted the technical directly for someone to call me and fix my access to the website issue. tha call came from Sadari (see above) in very short order.
Thank you to both Sadari and Johnathan,
Jim

April 11, 2026
SmartCharts logo

Reply from SmartCharts

Thank you so much for sharing your experience, Jim!

We’re really pleased to hear that you received such prompt, professional, and supportive assistance. It’s great to know everything was explained clearly, your training was arranged smoothly, and your access concern was resolved so quickly.

Providing a seamless and helpful experience is exactly what we aim for, so your feedback truly means a lot to us.

If you ever need anything further, we’re always here to help.

All the best,
SmartCharts

Rated 5 out of 5 stars

Great live webinar

Great live webinar, well presented and as a beginner trader easy to follow. Glad I have taken the plunge. Initial problem with setting up Smartcharts through my own stupidty was quickly resolved by the tech support, and the follow up phone call making sure I was OK was a nice touch. Thanks guys.

April 11, 2026
SmartCharts logo

Reply from SmartCharts

Thank you so much for your kind words, Geoff

We’re really glad to hear you enjoyed the webinar and found it easy to follow as a beginner, that’s exactly what we aim for. Great to hear our support team could help get everything sorted quickly too!

Wishing you all the best on your trading journey, and we’re here whenever you need us.

All the best,
SmartCharts team

Rated 5 out of 5 stars

He answered all my questions.

He answered all my questions.

April 10, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for your kind feedback! We're really pleased to hear that all your questions were answered clearly and that you had a positive experience with our team. Providing helpful, straightforward support is something we always strive for, so it’s great to know we met your expectations.

If you ever have more questions or need further assistance down the line, please don’t hesitate to reach out—we’re always here to help 😊

—SmartCharts team

Rated 5 out of 5 stars
SmartCharts logo

Reply from SmartCharts

Thank you for your feedback! We’re glad to hear that your experience met expectations and delivered exactly what was promised. It’s great to know you found everything straightforward and satisfactory. We appreciate your support!

All the best,
SmartCharts team

Rated 5 out of 5 stars

Customer service was direct and well…

Customer service was direct and well executed 😎

April 1, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for your feedback! We’re glad to hear that you found our customer service clear, direct, and well delivered. Providing efficient and straightforward support is something we strive for, so it’s great to know that this came across in your experience. We appreciate you taking the time to share your thoughts!

—SmartCharts team

Rated 5 out of 5 stars

The prompt response from Smartcharts…

The prompt response from Smartcharts when I let them know I had to make a payment. The user-friendlyness matters to me. The eagerness to help me matters to me and to be valued by them is truly amazing.

From me
Sifanelwe Qangule

April 7, 2026
SmartCharts logo

Reply from SmartCharts

Hi Sifanelwe,

Thank you so much for your kind words! We’re thrilled to hear that our promptness and eagerness to help made a positive difference for you. Your experience and satisfaction truly matter to us, and it’s wonderful to know you feel valued. We’re always here to support you every step of the way on your trading journey.

All the best,
SmartCharts

Rated 5 out of 5 stars

What a great way to learn trading skills

I ony had a very basic idea regarding trading and my previous attempts failed dismally. Through this course, I learned what trading was, and how I could gain skills and ability to effectively enter the market and trade. The course was easy to understand and the trainers presented complicated information in a very clear and concise manner. All was delivered with some fun, humour, and friendly approaches, and questions were encouraged and answered accordingly. To summarise, I really enjoyed the process and now have a much better understanding of the product :-)

April 2, 2026
SmartCharts logo

Reply from SmartCharts

Hi, Stephen. Thank you so much for sharing your experience! We’re truly glad to hear how far you’ve come, from having only a basic understanding to now feeling more confident in your trading knowledge.

It means a lot to us that you found the course clear, engaging, and enjoyable, and that our trainers were able to make complex topics easier to grasp while keeping things fun and supportive. we’re really excited for what’s ahead for you.

We’re always here to support you every step of the way on your trading journey 😊

All the best,
SmartCharts

Rated 5 out of 5 stars

Being able to speak to someone as…

Being able to speak to someone as friendly and helpful as Dan.

April 2, 2026
SmartCharts logo

Reply from SmartCharts

Thank you for your kind feedback! We're so pleased to hear that you had a positive experience speaking with Dan. Providing friendly and helpful support is something we truly value, and it’s great to know that came across. We’ll be sure to pass on your lovely comments to him!

—SmartCharts team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look