Friendly professional staff. Our alarm has activated several times ...luckily, not an intruder but weather conditions. The call centre staff have always been courteous and calm, even in the middle of... See more
Company replied
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Friendly professional staff. Our alarm has activated several times ...luckily, not an intruder but weather conditions. The call centre staff have always been courteous and calm, even in the middle of... See more
Company replied
Only recently had this system installed but so far so good! Full explanations at every step, quick and clean instillation. Reassuring that we can move this with us when we want to move! Feel very conf... See more
Company replied
Honest approach and clear description of what is offered. Already tripped alarm in error and got a quick call as I was unable to respond within the 25 seconds. Only concern is that having paid up f... See more
Company replied
I never give full marks when doing a feed-back form since there must always be an opportunity for some improvement (even if I can't think what it is). Smart Home Protection do provide what I want in... See more
Company replied
SMART Home Protection Ltd is a National company with over 20 years of experience in the security industry. The company’s Head Office is centrally located in Staffordshire in the West Midlands, which provides good motorway access to customers across the UK. It has a particularly strong customer base in Devon, Somerset, Norfolk and Suffolk where it has regional installation and service teams. “Our aim is to give you complete peace of mind that is not only easy-to-use and simple to understand, but is also affordable and within reach of every household”. Matt Black - Managing Director Smart Home Protection provides a truly unique service to its customers and has a team of ‘home protection experts’ on hand to offer impartial advice to ensure you receive the best solution for you and your home. During your home survey the company’s fully trained security experts will provide jargon free, practical advice with no pressure or obligation to purchase. Installation of the reliable and robust system is performed by knowledgeable and experienced installers who will clean-up after themselves and install the wire free system quickly with a minimum of fuss.
12-13 Conduit Road, WS11 9TJ, Cannock, United Kingdom
Daniel, your engineer explained everything very satisfactorily and the upgrade is working as he said.
I would recommend your firm and the system to anyone who asks me.

Reply from SMART Home Protection Ltd
Updating with new system. Installed very professionally and with the minimum of inconvenience. The system is working well with no problems and was well explained. I would recommend (I have recommended!).

Reply from SMART Home Protection Ltd
Simple unexaggerated explanation of what the system can do and what it won't. Installation was swift and tidy and use explained clearly. Follow up good. Was tested immediately - app worked well.

Reply from SMART Home Protection Ltd
I was very impressed with the engineer who updated my system.

Reply from SMART Home Protection Ltd
From start to finish this company has been helpful and efficient.
The equipment and the installation is top class and we feel that our home and outbuildings are now very safe 24/7 once the alarm is set. There is a security company response team (local police are also informed) to any alarm that is not confirmed as false by us within minutes. The system includes a fire alarm which automatically calls the Brigade.
Would unreservedly recommend Smart Home Protection Ltd !

Reply from SMART Home Protection Ltd
We invited SMART Home Protection in to our home to help us protect our biggest investment we’re ever likely to make; our home. Neither myself or my wife were disappointed, having had a number of other companies disappoint us in the past. SMART were professional, knowledgeable and extremely polite. No pushy sales tactics, which was a big plus for me! The installation process was seamless - the engineer was tidy, pleasant and very polite and the after sales support has been superb. A quality company and a phenomenal product. Thank you, SMART!

Reply from SMART Home Protection Ltd
I would like to have given 5 stars but the key pad does not perform as stated in the instructions. All works fine now, just different.

Reply from SMART Home Protection Ltd
A good prompt efficient demonstration, installation, and aftercare with no pressure or pushy salesman the product speaks for itself

Reply from SMART Home Protection Ltd
Good company to deal with very professional. I invested in the 10yr monitored service I thought it was a good idea almost fit and forget.

Reply from SMART Home Protection Ltd
they installed the new system quickly, hopefully wouldn't need it, but gives peace of mind

Reply from SMART Home Protection Ltd
New system was installed without problem and the fitter was very explicit.

Reply from SMART Home Protection Ltd
Excellent service and friendly people to deal with any queries.

Reply from SMART Home Protection Ltd
We are very pleased with the Smart Home Protection System that we have in place. We were given excellent advice and service from Simon, the company representative, and also from Andy who fitted the equipment. Both of these men spent a lot of time explaining the system to my husband and I and were courteous at all times. The only reason that I haven't given 5 stars is because of the keyfob. We have the 4 button fob and find it difficult to see the difference between the lock and unlock buttons. It is a black fob and I think white print would be clearer than the grey colour used for the pictures. Apart from that, well done!!

Reply from SMART Home Protection Ltd
Very pleased with how fitting took place, and everything working well at moment. Early days but very optimistic for future.

Reply from SMART Home Protection Ltd
The engineer was brilliant very friendly.

Reply from SMART Home Protection Ltd
Efficient system,speedily fitted, as described. Very pleased customer

Reply from SMART Home Protection Ltd
Easy to use. Able to check your home from the app is a plus and installation was done very professionally. Very pleased

Reply from SMART Home Protection Ltd
Well explained by the rep/salesman. Professional, clean and tidy at the time of installation. Excellent customer service when required following installation. Easy to use app when away. Would recommend the company without hesitation.

Reply from SMART Home Protection Ltd
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