Smash E-Liquid Reviews 92

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The company uses Royal Mail so I didn't have any problems getting my parcel. It was well rapt up and on time in the mail. ☆☆☆☆☆☆

Rated 5 out of 5 stars

I was sceptical, having to pay via BACS rather than directly on their website but I did it anyway as my bank protects against fraud. The 72mg nicotine arrived before the estimate delivery date and i... See more

Rated 1 out of 5 stars

Regular user of “Bluestar” before Smash took over. Happy with quality of product and pricing. However, that they cannot transact on pay-pal, debit or credit card is a concern. Try it - placed an order... See more

Company replied

Rated 5 out of 5 stars

Was looking for good reputable company that deals with a decent nic salt concentrate for some time. Happy I stumbled across smash e-liquid. I was impressed to see that you can pick your volume, base a... See more

Company details

  1. Electronic Cigarette Store

Information provided by various external sources

Smash E-Liquid at the lowest prices online guaranteed. Our tasty UK & European vape flavours, and 72mg nicotine, can't be beaten in quality. No wholesale account needed!


Contact info

4.1

Great

TrustScore 4 out of 5

92 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great,great,great

I've been using Smash for some time now its a great one stop shop for me as i make my own e juice. Great product and exceptional customer service. Royal Mail lost my delivery and Smash had the order back out to me 1 day after i contacted them fantastic customer service. THANK YOU

October 27, 2020
Unprompted review
Rated 2 out of 5 stars

Avoid.

1st purchase of nic 72mg was spilt in the envelope and smelt like vics vapour rub. Postage took forever. Was sent a replacement that was fine so bought a few more over the course of the year. The last one i purchased was dark brown, smelt like an ash tray and when asked for a refund was refused. Left a review which wasn't published so leaving one here. Makes me wonder how many real reviews are actually published to their page.

October 8, 2020
Unprompted review
Smash E-Liquid logo

Reply from Smash E-Liquid

72mg Benzoate Nic Salt in PG is the darkest of the nicotines and colors are mentioned on the product page; always has been. Did not receive any other issues from other customers. This customer did not wait for our marketing team to contact customer service, in regards to the review, so we could offer a solution by providing a replacement from new, fresh stock..

We always replace items if there is no other solution, as long as we have said item in stock, which is now arriving this week.

Rated 3 out of 5 stars

I was shocked to find that the…

I was shocked to find that the heizenburg flavour was missing 9ml and the base mix 12ml short. I'm not very happy given i waited 7 days to make it up and now I'm short on my recipie ingredients. I think you need to make sure all ingredients are correctly measured before shipping to customers. As I correctly used syringes and measuring beakers to make my recipies. after sending complaint by email i have been advised they will send the missing amounts of flavour and base mix hopefully quicker than 7 days.

September 23, 2020
Unprompted review
Rated 5 out of 5 stars

The best

I've ordered liquids from many places and the best by far were from here. Great tasting and great range. The range of sizes is excellent too. Will be using them always from now on and would reccomend them to all.

In response to the review saying there is no strength to their nicotine, utter rubbish. My dad cant toke my liquids because they're far too strong. Reviews arnt fake and hit me up on facebook if you want confirmation I'm real.

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Superb service and produce

Superb service and produce. Swift delivery and good packaging. Excellent communication. One minor problem (mentholated nic delivered erroneously), was very swiftly rectified. Track & trace to Ireland works well and order arrives within one week. I am very happy to endorse this company. Geoffrey, Wicklow.

September 17, 2020
Unprompted review
Rated 2 out of 5 stars

I have been buying nic from this…

I have been buying nic from this company for a long time, how ever the last 2 times i got the nicotine as it started to discolour then after a few uses had to be thrown. Contacted the company on this got no reply. I left a review but they did not publish it. I will NOT buy from this company again. The reply is total crap coz PG does not colour the nic and it was discoloured upon opening and if you are not able to take in the truth or listen to customers thats fine.🤔🤔🤔

September 4, 2020
Unprompted review
Smash E-Liquid logo

Reply from Smash E-Liquid

Edit: In simple terms, we would like to reiterate customer did not once contact customer services or we would have resolved the issues. There was no oxidation whatsoever, and we are the experts on this matter, after all.

In regards to the product review they wrote it within the same time frame of leaving this review and expect an instant publishing...

Rated 5 out of 5 stars

Great Service and Support

I placed an order for VG Nic, great support before and after the sale, order was packaged and shipped swiftly with constant communication. Unfortunately the courier informed me that the product got damaged in transit after arriving in my country. I contacted Smash and they immediately offered to re-ship or issue a refund.

August 30, 2020
Unprompted review
Rated 5 out of 5 stars

Great support team and affordable.

Great support team and affordable.

Delivery took 5 days; ordered Sunday night, arrived Friday (UK). They actually made a mistake and sent 1 Unicorn bottle instead of 5. Without a support number i was worried but emailed the support team and they sent out replacement bottles a few hours later. I suppose many would give a lower review but for me I now feel in safe hands.

I must admit i had low expectations as i found this through a google search and the prices are affordable but so far they have proven to be very good.

I needed 1 litre of 12mg NicSalt base (for DIY mixing) not a common item. They have plenty of options and i found it easy to navigate the site.

The negative review on here saying they had no nicotine must be a mistake. My order is as good as other suppliers i have used. Again, I feel if I had an issue they would help resolve it as stated above.

August 14, 2020
Unprompted review
Rated 1 out of 5 stars

Stay away!

Stay away! This is a scam. Someone wrote here that the positive reviews are probably fake. I think so too.
I ordered several 100ml, 24 mg nicotine liquids, I can hardly feel any nicotine in them.
I added 20 mg nicotine boost purchased from a local shop for half of the filling in a e-cigarette and I could immediately tell the difference! The label on their bottle says 24 mg nicotine. This means that the nicotine boost which is 20 mg concentrate would actually DILUTE the strength not INCREASE it if the liquid is 24 mg nicotine indeed. It also means there is NO NICOTINE in the liquid. It gets better - the 72 mg nicotine concentrate I ordered does not seem to have any nicotine in it either! Stay away!

August 3, 2020
Unprompted review
Smash E-Liquid logo

Reply from Smash E-Liquid

Sorry to hear you've had issues.

We provided the best service possible as per protocol, We offered you many different solutions to your issues, including providing nicotine boosters for free to resolve the problems, as well as provide a partial refund so you can keep the products, and also a full refund on return of the items. However, you did not accept any of the solutions so there was nothing more we could do for you on this occasion.

You only demanded you wanted to keep the products for free and receive a full refund as well, and provided threats if we did not do so.

We followed the standard guidelines, and took all your rights into consideration in our approach to handle your issues as mentioned above. We cannot help those who cannot help themselves, after all.

Rated 1 out of 5 stars

Horrible tasting eliquid

July 16, 2020
Unprompted review
Smash E-Liquid logo

Reply from Smash E-Liquid

Sorry to hear that.

We explained everything to you beforehand via email, even though it is all written on the site already.

The majority of the liquids you purchased required steeping to bring out their full flavours, and this information was presented to you before checkout so you could make an informed decision before purchasing.

Rated 5 out of 5 stars

Looking for a decent salt nic concentrate?

Was looking for good reputable company that deals with a decent nic salt concentrate for some time. Happy I stumbled across smash e-liquid. I was impressed to see that you can pick your volume, base and mix, I chose a 72mg benzoate 50/50 mix (which is what I had been looking for). Also came at a competitive price. Dispatch and delivery again handled most efficiently with the company keeping me up to date along the way. Actually arrived sooner than I expected. No doubt smash e-liquid will be my go to for nic salt concentrate. Very highly recommended. Also another note: being a 72mg concentrate - a little literally goes a long way.

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service and products. Wouldn’t get my e liquids from anywhere else. This Company are so easy to deal with and nothing is too much trouble. Would highly recommend!!

July 2, 2020
Unprompted review

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